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Recent guest reviews

comfortable stay, friendly staff, local to my work

The hotel was clean, quiet & comfortable for our overnight stay. The simple breakfast which was included was what we expected, fine, but nothing to write home about. The staff was pleasant & helpful, and responded politely to our needs.

Well, i booked for the pool. But when i went to check it out, first thing i saw was a spider floating it it. Next thing was some hair in the water. So that was a hard pass.

two queen beds in the room we had -208- was too much the sides of the beds near the wall did not have enough room

The bathroom had one small vanity not even enough room for one person to place toothpaste, toothbrush and cosmetics. No room to place things for after showering. Breakfast was good but not free cause they charge you an additional one night stay which I didn’t understand ($175.00) to be exact. Not very clean, but didn’t smell bad. Not a return customer.

Nice location enjoyed breakfast too. Recomnend to friends Good room

I liked the location, and also the Waxy O'Connors restaurant.

Brought my kids to play in the swimming pool. First night we were told was out of service and it should be ready early morning. Next day they told us will not be ready till late afternoon. I had to check out and found another hotel near by . The only reason I booked this hotel for the kids to have fun in the swimming pool. I try to call the manager never answered. Very disappointing

nice hotel a bi far from downtown Boston when there is traffic

Conveniently located to I-95. Hotel and room was clean and front desk staff friendly. Bathroom counter was a little small. But the breakfast was awful, especially the "fried" eggs.

My room was supposed to have a refrigerator but it did not.

Didn’t have waffle batter. Kids were disappointed.

Rainin Road Woburn MA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour front desk

Best Western Plus New Englander is located 2.3 mi (3.7 km) from Woburn Mall and within a 10-minute drive of Tufts University. This 99-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

Best Western Plus New Englander's 99 rooms provide refrigerators, coffee makers, and free local calls. 27-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Best Western Plus New Englander enjoy features like an indoor pool, free WiFi in public areas, and express check-out. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This smoke-free hotel also has a TV in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus New Englander

Everyone (26) Couples (4) Family (5) Friends (1) Other (2)
5
Business Business

comfortable stay, friendly staff, local to my work

By on Feb 21, 2021

Review comment responded on Feb 21, 2021

Thank you for taking the time to share your comments. Stay safe and healthy

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 26, 2020

Your rating means everything to us, thank you! We look forward to welcoming you back.

4
Partner Couples Family

The hotel was clean, quiet & comfortable for our overnight stay. The simple breakfast which was included was what we expected, fine, but nothing to write home about. The staff was pleasant & helpful, and responded politely to our needs.

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Hi Anon, We thank you for taking the time out to provide us with feedback. We are pleased to hear that your expectations were met during your stay. Also, we are glad to hear that our staff and breakfast were accommodating. Have a nice day!

5
Everyone

By on Dec 11, 2019

Review comment responded on Dec 16, 2019

Thank you for your feedback!

1
Everyone

By on Nov 15, 2019

Review comment responded on Nov 21, 2019

We appreciate you leaving a review of your stay. If you have more details to share about how we could have improved your experience please share with us.

3
Friends

Well, i booked for the pool. But when i went to check it out, first thing i saw was a spider floating it it. Next thing was some hair in the water. So that was a hard pass.

By on Nov 3, 2019

Review comment responded on Nov 6, 2019

Thank you for staying with us. We value your feedback. And look forward to hosting your next visit to Woburn.

4
Family with small children Family

two queen beds in the room we had -208- was too much the sides of the beds near the wall did not have enough room

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

Thank you for your feedback!

2
Family

The bathroom had one small vanity not even enough room for one person to place toothpaste, toothbrush and cosmetics. No room to place things for after showering. Breakfast was good but not free cause they charge you an additional one night stay which I didn’t understand ($175.00) to be exact. Not very clean, but didn’t smell bad. Not a return customer.

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We hope you have a nice day.

4
Partner Couples

Nice location enjoyed breakfast too. Recomnend to friends Good room

By on Jun 10, 2019

Review comment responded on Jun 13, 2019

Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we are looking forward to having you again in the future.

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 2, 2019

We are delighted you had a pleasant stay with us at Best Western New Englander Woburn! Thank you and we can’t wait to provide you with another enjoyable experience the next time you are visiting the area.

Best Western Plus New Englander

1 Rainin Road, Woburn, MA 01801
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