Staff was helpful in placing the 3 rooms in our group nearby. Rooms clean and comfortable. Modern. Good workout options.
Very clean and comfortable. good location. Only complaint is pool water wasn’t clean.
Vike/Victoria/Tori which ever name she gives you should be fired. Very disrespectful rude young girl with an attitude problem. Do not book here your stay booked thru a 3rd party is not guaranteed & whether you paid for reservation in advance or not they will book your room to someone else. She even sang it to me and repeated it as I walked out the door. Again she should be fired. Which happened to me thanksgiving night. I even called at 3pm in regards to my check in that day and advised I would be driving in & check in late. She said no problem until I got there. Despite speaking with management they could not provide me the 2 bed room I reserved considering my daughter and myself have severe pain and spinal injuries. Sleeping on a sofa bed isn’t what I reserved. Any how despite the poor experience with Hampton Inn Woburn, Orbitz customer service was fantastic. They found us a room at Hilton Matador just down the road and William at front desk was very kind and sympathetic to our circumstances. At no extra cost we were also provided buffet breakfast for our 3 night stay at their Matador tapas restaurant and gave us a balcony room. Hotel was beautiful and staff was kind. I definitely, will never stay at Hampton Inn again, but Hilton Matadora I will return to!
Q
Download hilton app makes it easy to check in & access your room. No need to go to the front desk. Digital key is on your phone so no need to carry a room key! Building was clean and new.
We loved staying at this hotel the only thing bad was the blinds in our room would open and close by themselves (they were electric) kind of spooky and the breakfast on the weekends doesn’t stay open as long as they posted on the website, but that was it!
Great service at desk. Clean room, pool is really open
Very modern and clean hotel, convenient location and comfortable bed. Two problems that are COVID related, but could be handled much better. First is breakfast- on Monday by 9am there was absolutely no food left. The receptionist said “we got cleaned out”. Knowing how many guests will be staying the hotel, you should be be able to order an appropriate amount of food to last through the breakfast! Also, there was 1 person working the reception desk and breakfast area, so on a day that they still had some food (yogurt, bagels and jimmy dean frozen patties) she did not have time to restock the area and you had to wait for every item. Another issue is cleaning the rooms. If you don’t offer daily housekeeping, please provide guests with bags for trash and towels. Guests were just leaving dirty towels and linens on the carpet in the hallways- not a pleasant site.
The room was very clean and the front desk person was very friendly.
Super clean! Staff was very welcoming and nice. Highly recommend!
Attentive staff, clean and comfortable. Bagged breakfast had good variety.
Excelent
One of the best hotel experiences we’ve had—for such a great price! Every amenity was carefully thought out. My husband who loves the gym said that this hotel had the best gym he’s ever been to, complete with a Peloton bike and complimentary headphones. The pool was very nice, we wish they had a hot tub but the pool made up for it (it is a saltwater pool so no chlorine as an added bonus!). The room was phenomenal: comfy bed, remote controlled blackout blinds, spacious bathroom, plenty of built-in USB ports in convenient locations and very nice decor. Complimentary breakfast was excellent as were the staff who helped us. Overall, no complaints and we would highly recommend—this is our new go-to Boston area hotel!
The lobby was spacious and very clean . Safe neighborhood
Great breakfast awesome workout room and equipment friendly staff
Being a brand new hotel, the property was very clean, well manicured, and modern. The staff was very friendly and overall no complaints!
The facility was less than a month old and was very impressive. The rooms were well appointed with several details not usually seen in this level of property.
Hampton Inn Woburn Boston places you within a 15-minute drive of popular attractions such as Burlington Mall and Tufts University. This 132-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
All of Hampton Inn Woburn Boston's 132 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Built in 2019, the brand new Hampton Inn Woburn Boston offers an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
Staff was helpful in placing the 3 rooms in our group nearby. Rooms clean and comfortable. Modern. Good workout options.
Very clean and comfortable. good location. Only complaint is pool water wasn’t clean.
Dear Charis, Thank you for staying with us! It is great to know that our location and clean rooms were major factors in the enjoyment of your stay. We appreciate your business and the fact you took the time to share your thoughts. Please come again soon! Best, Gwen Lytle General Manager
Vike/Victoria/Tori which ever name she gives you should be fired. Very disrespectful rude young girl with an attitude problem. Do not book here your stay booked thru a 3rd party is not guaranteed & whether you paid for reservation in advance or not they will book your room to someone else. She even sang it to me and repeated it as I walked out the door. Again she should be fired. Which happened to me thanksgiving night. I even called at 3pm in regards to my check in that day and advised I would be driving in & check in late. She said no problem until I got there. Despite speaking with management they could not provide me the 2 bed room I reserved considering my daughter and myself have severe pain and spinal injuries. Sleeping on a sofa bed isn’t what I reserved. Any how despite the poor experience with Hampton Inn Woburn, Orbitz customer service was fantastic. They found us a room at Hilton Matador just down the road and William at front desk was very kind and sympathetic to our circumstances. At no extra cost we were also provided buffet breakfast for our 3 night stay at their Matador tapas restaurant and gave us a balcony room. Hotel was beautiful and staff was kind. I definitely, will never stay at Hampton Inn again, but Hilton Matadora I will return to!
Dear Mari, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. Additionally, I regret that you were not treated in a welcoming manner and will address your comments with the staff. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your loyalty to Hilton hotels and we hope to host you on a return trip. Sincerely, Gwen General Manager
Q
Dear JASON, Thanks for sharing this generous rating of your experience with us. We really appreciate the support and hope to host you again. Best, Gwen Lytle General Manager
Download hilton app makes it easy to check in & access your room. No need to go to the front desk. Digital key is on your phone so no need to carry a room key! Building was clean and new.
Dear Jenet, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Gwen Lytle General Manager
We loved staying at this hotel the only thing bad was the blinds in our room would open and close by themselves (they were electric) kind of spooky and the breakfast on the weekends doesn’t stay open as long as they posted on the website, but that was it!
Dear Anonymous, On behalf of our entire team, I would like to thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Gwen Lytle General Manager
Great service at desk. Clean room, pool is really open
Dear Anonymous, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Gwen Lytle General Manager
Very modern and clean hotel, convenient location and comfortable bed. Two problems that are COVID related, but could be handled much better. First is breakfast- on Monday by 9am there was absolutely no food left. The receptionist said “we got cleaned out”. Knowing how many guests will be staying the hotel, you should be be able to order an appropriate amount of food to last through the breakfast! Also, there was 1 person working the reception desk and breakfast area, so on a day that they still had some food (yogurt, bagels and jimmy dean frozen patties) she did not have time to restock the area and you had to wait for every item. Another issue is cleaning the rooms. If you don’t offer daily housekeeping, please provide guests with bags for trash and towels. Guests were just leaving dirty towels and linens on the carpet in the hallways- not a pleasant site.
Dear Anonymous, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I understand that some of the changes that have been made as a result of the COVID-19 pandemic can be frustrating but please understand that these changes have been put in place for the health and safety of both our guests and our staff. We will continue to adjust our amenities as safety guidelines change and we hope you will consider a return stay with us in the brighter days ahead. Sincerely, Gwen Lytle General Manager
The room was very clean and the front desk person was very friendly.
Dear Mo, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our cleanliness and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Gwen Lytle General Manager
Dear Joyce, We appreciate your review and recommendation. I'm delighted to know you found your stay to be enjoyable thanks to our great service and clean rooms. Please find a reason to visit us again soon. Best, Gwen Lytle General Manager