Everything was good. Enjoyed the stay. The water boiler had an issue in the morning, but the staff was kind to help.
The checkin lady was super sweet and made it quick and easy. Gave us wonderful warm cookies 🍪!!!
Very quiet
A great family friendly hotel!
Beautiful and well maintained hotel with a lot of amenities. Wish the front desk staff were to be a bit more cordial and welcoming
The place is OK
Very friendly staff. free parking, clean and spacious rooms.
Good services safty nice
N/a
It was unique in the fact it was tucked back away from the main road... very quiet. What I didn't like was the fact that we had to pay for parking when we checked in and it said nothing about that on its website also the property needed some better maintenance. Trash cans were overflowing & the glass doors up front needed to be cleaned.
Very clean, very specious rooms, Good staff
Very nice Properly
the staff was very nice and helpful anytime i asked for assistance.
Very nice location. All the amenities needed. Clean fair price very satisfied
Pillows and bed were comfy. Very noisy room with air in pipe sounds coming from room next door.
Good good good good good good good muito bom recomendo a todos voltarei e sempre com minha família
Clean & location for my trip was perfect. Staff was helpful and nice.
We came for Halloween in Salem so we did not spend much time at the hotel. It was clean and quiet and had great amenities we did not get to utilize but all looked well maintained. Every staff person we saw was fully masked at all times!
The room had bedbugs. At 1AM we had to move to another room, where we were able to sleep. But in the 2nd room toilet wasn't flushing. So the property condition is not acceptable.
DoubleTree by Hilton Boston North Shore is located 2.6 mi (4.1 km) from Glen Magna Farms and within a 10-minute drive of Rebecca Nurse Homestead. This 4-star hotel has 363 guestrooms and offers an indoor pool, free self parking, and a 24-hour business center.
Enjoy dining at Tradewinds Restaurant, one of 2 onsite restaurants. At the end of the day, relax with a drink at the bar/lounge. Start weekends with continental breakfast, available for a fee from 7:00 AM to 11:00 AM.
50-inch flat-screen TVs come with pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, coffee makers, and free local calls are also standard. Housekeeping is available on request.
At DoubleTree by Hilton Boston North Shore, guests have access to an indoor pool, a sauna, and a conference center. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this golf hotel include a 24-hour business center, a computer station, and an arcade/game room.
Everything was good. Enjoyed the stay. The water boiler had an issue in the morning, but the staff was kind to help.
The checkin lady was super sweet and made it quick and easy. Gave us wonderful warm cookies 🍪!!!
Thanks for the amazing review, Lillian! It's excellent your time at DoubleTree by Hilton Boston North Shore was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Thank you again for sharing your feedback!
Very quiet
Thank you for taking the time to share your review with us, Kelly! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to DoubleTree by Hilton Boston North Shore. Thank you and have a wonderful day!
A great family friendly hotel!
Thank you for the perfect rating, Michelle! We are very pleased to hear that you had a wonderful stay at DoubleTree by Hilton Boston North Shore. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again for the feedback!
Beautiful and well maintained hotel with a lot of amenities. Wish the front desk staff were to be a bit more cordial and welcoming
Thanks for the 4-star rating and review, Saji N! We're thrilled you had such a pleasant time at the DoubleTree by Hilton Boston North Shore! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our beautiful facilities and amenities so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!
The place is OK
Very friendly staff. free parking, clean and spacious rooms.
Good services safty nice
N/a
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed the majority of your stay at our property. It would be an honor to welcome you back again in the future!
It was unique in the fact it was tucked back away from the main road... very quiet. What I didn't like was the fact that we had to pay for parking when we checked in and it said nothing about that on its website also the property needed some better maintenance. Trash cans were overflowing & the glass doors up front needed to be cleaned.
First and foremost, please accept my sincerest apologies for the unsatisfactory experience you had during your time with us. We are truly sorry and disappointed to hear about the perception you are left with about our staff and accommodations. We have high expectations for ourselves and are all sorry we missed the mark on your experience. We really hoped you'd love us - I'm so saddened to hear that we fell short. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
Thank you for the 4/5 rating, jennifer! We are excited to see that you had an enjoyable experience at DoubleTree by Hilton Boston North Shore. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!