No elevator long way to room. Other then that it was a good stay
It snowed and when I work up everything was neatly plowed
My room needed to be updated. I was terribly disappointed in the condition especially at the price I paid. Not a good feeling!
I stayed here for a wedding. The people I talked to were great. The room was clean but very dated. A term that was used during alot of complaints this weekend: “penny pinching”
The hotel did have a nice restaurant but the service was EXTREMELY SLOW !!!! AND the food was not very good!!
Hole in carpet. Breakfast is not included. For the rates charged I would have expected better
The hotel was very clean and the people were very nice.
The hotel needs updating! Very dark hallway, bathroom toilet didn’t flush well . Bathtub was old and dirty. Area was nice
This is a really nice hotel. We stayed for a wedding. It was spacious and the restaurant area was nice. There was also a Starbucks in the hotel. :D Parking was rough but I believe that was only because there were three different wedding parties that night. I would highly recommend.
Excellent .clean. lazy pool closed. Was ezspensive For not being able to use hot tub or lazy pool
Did not start out great but quickly got corrected by the manager on duty at the front desk the morning of 1/19/2019. Very professional young man and catered to the comfort of his guest unlike others at the desk who seemed to think third party bookings are not priority and booking through a third party reduces the courtesy extended to the guest. Well done sir!!
Entrance congestion Staff on two mornings entered room without waiting for response from knock Health Club- hotel relationship not a tight as it should be; nice amenity but must be synched better, e.g. each had own version of hours. Housekeeping failed to replace consummables each day such as water glasses & coffee cups; always seemed to be short a towel or two. Hall in front of room door not vacuumed the fours days I stayed... same crumbs/ sand On the plus side the earm cookies each night was a nice comfort item.
Staff super nice. Food great. Clean rooms. A little hard to find on our way from airport.
Fantastic, easily slept my family of six. Toddler beds with their own TV was a big hit with the kids.
We were in the older part of the hotel, but it was nice. Friendly staff. Restaurant has good food. Rugs in room had large stains and little flies. Over all great sleep and nice hotel.
Staff was rude at the front desk, breakfast and Tradewinds. Needs to be updated a bit. The room was ok and comfortable if you are just there for sleeping. Decent location depending on what you want to do. Close to Boston, Salem, Newburyport and a little farther out is Portsmouth.
The hotel is gorgeous and in a very spacious location. It offers a lot of various activities and has a very nice pool. Only thing that ruined it for me was we requested a room for 6 people and we had paid for the room with two double beds and two children beds. My children were very excited to be able to sleep in their own beds, except we didn't have the choice. We were stuffed into a room with two double beds and that was it. For some reason, we got swapped into a smaller room to accommodate someone else. We arrived very late because of our trip from Virginia to Boston, expecting a comfortable room and to fall asleep. But nope, we had to request a rollover bed that barely fit into our room and one of us had to sleep on the chair as the bed could only fit one person. We were also told they would move us to the bigger room the next day as we are there for two nights, but nothing happened. They said they would call our room or our cell phones and we received no call. We didn't bother asking because we knew they wouldn't move us and why would we want to lug our things around to another room for one night? At checkout, I requested some sort of refund for our disappointment but were given none as we were told we had to call orbitz or some other number. That is an extra hassle we have yet to do. Otherwise the hotel was clean, pretty, and would have been perfect if it was only four of us.
When I checked in, I felt because I had booked with Orbitz, they really didn't care. I wasn't given much information about the area. The registration area was very small and it only could fit one car at a time. It was a maze to find our room. There was not a direct route, we literally were walking around twists and turns for a good 10 minutes. The room itself was very cramped and not spacious. The air conditioner in the room has some kind of leak. The carpet all around the unit was soaking wet. It was gross! The location of the hotel was also an issue. It was not easily accessible from the interstate. We booked here hoping it would be a quick ride to downtown, but it was very complicated and time consuming. We were not impressed with the hotel or the location.
DoubleTree by Hilton Boston North Shore is located 2.6 mi (4.1 km) from Glen Magna Farms and within a 10-minute drive of Rebecca Nurse Homestead. This 3.5-star hotel has 363 guestrooms and offers a water park, free in-room WiFi, and free self parking.
Enjoy dining at Tradewinds Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Boston North Shore's 363 rooms provide MP3 docks, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with 50-inch flat-screen TVs and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards.
Guests staying at DoubleTree by Hilton Boston North Shore enjoy access to a water park, a lazy river, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this golf hotel include a sauna, free WiFi in public areas, and a conference center.
No elevator long way to room. Other then that it was a good stay
It snowed and when I work up everything was neatly plowed
My room needed to be updated. I was terribly disappointed in the condition especially at the price I paid. Not a good feeling!
I stayed here for a wedding. The people I talked to were great. The room was clean but very dated. A term that was used during alot of complaints this weekend: “penny pinching”
The hotel did have a nice restaurant but the service was EXTREMELY SLOW !!!! AND the food was not very good!!
Hole in carpet. Breakfast is not included. For the rates charged I would have expected better
Thank you for sharing a review. I am sorry to hear you had opportunities with your stay. We do offer rates to include breakfast for ease during your stay. We hope you'll stay with us again in the future.
The hotel was very clean and the people were very nice.
Thanks so much for taking a moment to review our hotel. Our team takes great pride in welcoming our guests. We hope to see you in Danvers again soon!
Thank you for taking a moment to rate your experience. We hope you'll reconsider a future stay with us to experience true DoubleTree by Hilton hospitality.
The hotel needs updating! Very dark hallway, bathroom toilet didn’t flush well . Bathtub was old and dirty. Area was nice
Thanks for taking a moment to share your experience. I am happy to hear you were able to enjoy the north shore area and our convenient location. I will share your feedback with our maintenance teams as we are always trying to provide a comfortable and clean experience.
This is a really nice hotel. We stayed for a wedding. It was spacious and the restaurant area was nice. There was also a Starbucks in the hotel. :D Parking was rough but I believe that was only because there were three different wedding parties that night. I would highly recommend.
Seani, Thanks so much for taking a moment to share your recent experience at the hotel. I'm glad you were able to enjoy our restaurant & coffee shop. We're happy to offer complimentary parking for all of our guests. We hope you'll visit again soon!
We appreciate you taking a moment to review your stay. We will use your feedback to improve our service.