My trip was cancelled on me back in April due to Covid and this was the only vendor who refused to provide me with a refund. Not recommended.
I like the fact that everyone is really friendly and pretty much kind of system so nobody really causes any trouble
Comfortable, well decorated and clean. Staff was pleasant. Had some bumps with the shuttle to and from the airport, but it’s Boston traffic. Would suggest new shocks however
It is confident to highway. It is difficult to get out of parking lot due to high volume/high speed traffic.
We liked everything about this Hotel. Room was excellent and Breakfast was very good.
Very clean. The room was very nice. Short walk to a very nice restaurant.
The staff was excellent, very helpful and friendly. This property is about 20-30 minutes from the airport but they have a shuttle, and over there you can take the subway to downtown Boston.
You could only turn one way when exiting the property, very annoying.
airport shuttle starts at 3:30am. If you have an earlier flight, stay at this hotel.
There was a problem with the bathroom drain draining slowly. It caused the bath to fill with water when showering.
Shuttle service to airport. Staff were very friendly
Free parking. Extra friendly and helpful staff. Satisfactory room.
Hotel was descent, staff was very friendly, however, the area was just ok and it was kind of noisy at night. Breakfast was ok.
shuttle will get you to the airport on time, but you need to arrange IN ADVANCE
Holiday Inn Express Saugus (Logan Airport) places you within a 10-minute drive of popular sights such as Encore Boston Harbor and Revere Beach. This 145-room hotel welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
The 145 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
At Holiday Inn Express Saugus (Logan Airport), guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 12 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
My trip was cancelled on me back in April due to Covid and this was the only vendor who refused to provide me with a refund. Not recommended.
I like the fact that everyone is really friendly and pretty much kind of system so nobody really causes any trouble
Comfortable, well decorated and clean. Staff was pleasant. Had some bumps with the shuttle to and from the airport, but it’s Boston traffic. Would suggest new shocks however
It is confident to highway. It is difficult to get out of parking lot due to high volume/high speed traffic.
We liked everything about this Hotel. Room was excellent and Breakfast was very good.
Thank you.
It is OUR PLEASURE to be of service to you! Join us again soon!
Very clean. The room was very nice. Short walk to a very nice restaurant.
Thank you for your loyalty. We appreciate you as our valued guest!
Thank you for your feedback, however if you would like to reach out to me to understand your rating please do so at andrea.manni@baywoodhotels.com. We are at your service.
Thank you.