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Recent guest reviews

Treatment and foods and the way they serve to people

Very noisy road and rude staff in the morning. When we checked in the lady was very nice

The front desk clerk was friendly and helpful. He was a bright spot in my day.

Newer property, but MANY issues!!! We chose this because they advertise having an airport shuttle- they have a vehichle, however it has yet to have approval to operate. No breakfast due to Covid. Microwave in the room didn’t work, leaving me unable to heat up my dinner leftovers. Additionally, NO HOT WATER for showers - only lukewarm. Then, after getting in bed and turning out the lights, there is a large fire alarm on the wall above the bed that flashes bright white “strobe-light” lights every 5 seconds! Would NEVER stay here again!!!

This hotel is friendly, clean, and the rooms are fabulous for a stay and working too!

The staff was friendly however couldn't solve the problem. There was no air conditioner in our rom and apparently the majority of the rooms had the same issue therefore it made no sense to change to a different room.. The "inclusive breakfast" was a bottle of water, an apple and a sugary breakfast bar.

Really nice, clean, and decent location. Definitely recommend

Hotel was brand new when we stayed there. Everyone was very helpful

2nd Street Chelsea MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • 24-hour front desk

Encore Boston Harbor is within 2 miles (3 km) of Hampton Inn Boston Logan Airport Chelsea while other popular attractions such as LEGOLAND® Discovery Center Boston are within 3 miles (5 km). The 105 rooms at this hotel include coffee makers and guests can enjoy free breakfast.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

All 105 individually furnished rooms feature coffee makers.


Property features

At Hampton Inn Boston Logan Airport Chelsea, guests have access to free WiFi in public areas. Self parking is available for USD 10.00 per night. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn Boston Logan Airport Chelsea

Everyone (3) Couples (1) Family (3)
5
Friends Business Business

Treatment and foods and the way they serve to people

By on Feb 27, 2021

Review comment responded on Apr 11, 2021

Thank you

1
Family

Very noisy road and rude staff in the morning. When we checked in the lady was very nice

By , from Chicago on Oct 23, 2020

5
Everyone

The front desk clerk was friendly and helpful. He was a bright spot in my day.

By , from Illinois on Oct 18, 2020

3
Family

Newer property, but MANY issues!!! We chose this because they advertise having an airport shuttle- they have a vehichle, however it has yet to have approval to operate. No breakfast due to Covid. Microwave in the room didn’t work, leaving me unable to heat up my dinner leftovers. Additionally, NO HOT WATER for showers - only lukewarm. Then, after getting in bed and turning out the lights, there is a large fire alarm on the wall above the bed that flashes bright white “strobe-light” lights every 5 seconds! Would NEVER stay here again!!!

By , from Orlando on Oct 8, 2020

Review comment responded on Oct 15, 2020

Thanks for sharing your feedback. We’re sorry your experience did not match your expectations. It was an uncommon instance and we’ll do better to earn 5's! We thank you for that in the midst of a pandemic you chose the Hampton Inn Boston Logan Airport Chelsea to host your stay. We hope the next time your travels should bring you back to the area that you remember the Hampton Inn Boston Logan Airport Chelsea. Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

5
Everyone

This hotel is friendly, clean, and the rooms are fabulous for a stay and working too!

By , from Boston on Sep 16, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback! We’re happy to see that you have enjoyed your stay here at the Hampton Inn Boston Logan Airport Chelsea. We hope that we can share another moment or opportunity to host your stay again in the near future!

4
Everyone

By on Sep 16, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback! We’re happy to see that you have enjoyed your stay here at the Hampton Inn Boston Logan Airport Chelsea. We hope that we can share another moment or opportunity to host your stay again in the near future!

2
Family with small children Family

The staff was friendly however couldn't solve the problem. There was no air conditioner in our rom and apparently the majority of the rooms had the same issue therefore it made no sense to change to a different room.. The "inclusive breakfast" was a bottle of water, an apple and a sugary breakfast bar.

By , from New York on Sep 12, 2020

Review comment responded on Sep 21, 2020

Thanks for sharing your feedback. We’re sorry your experience did not match your expectations. It was an uncommon instance and we’ll do better to earn 9's and 10's! We thank you for that in the midst of a pandemic you chose the Hampton Inn Boston Logan Airport Chelsea to host your stay. We hope the next time your travels should bring you back to the area that you remember the Hampton Inn Boston Logan Airport Chelsea. Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

5
Partner Couples

Really nice, clean, and decent location. Definitely recommend

By on Sep 5, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback! We’re happy to see that you have enjoyed your stay here at the Hampton Inn Boston Logan Airport Chelsea. We hope that we can share another moment or opportunity to host your stay again in the near future!

5
Friends

Hotel was brand new when we stayed there. Everyone was very helpful

By on Aug 25, 2020

Review comment responded on Sep 21, 2020

Thank you for your feedback! We’re happy to see that you have enjoyed your stay here at the Hampton Inn Boston Logan Airport Chelsea. We hope that we can share another moment or opportunity to host your stay again in the near future!

Hampton Inn Boston Logan Airport Chelsea

200 2nd Street, Chelsea, MA 02150
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