Clean and comfortable. Staff was very nice and accommodating. Area is industrialized with warehouses and shopping centers.
Hampton Inn Boston Logan Airport Chelsea is a good value near the airport.
Nice location
Very clean and nice staff !!!
There is one thing hotels need to provide, that is a quiet place for their customers to sleep. My room was on the third floor overlooking a busy road. The road noise was terrible. It should not be hard to add some sound proofing to make the room quieter.
This place was average,great staff. Be aware that the airport transportation is only Thur-Sunday so that defeated the point of us staying at an "airport" location.
Pros: Newer hotel with nice rooms and facilities. Gym, FREE laundry use, ice machine with filtered water and breakfast (eggs, sausage, waffle, fruit, cereal). Parking is $10 per night. Located across from grocery store and lots of different restaurants. Very friendly staff. Cons: sliding shower glass door does not lock and the track is not level, after 1 minute into the shower, the door will slide open. Had to use a small shampoo bottle as a wedge to keep it from opening. The hotel is located right next to a huge facility where they load 18 wheeler trucks. As the 18 wheelers drive by, it gets very noisy and the ground shakes as we were on the top floor throughout the night. I highly suggest ear plugs.
Easy access to the airport
Water pressure and temp was awful. Location is in the middle of manufacturing district and not close to much of anything. Reservation was split into 2 and we were locked out and rold we needed to check oit and check back in. New construction but they did a poor job. Room had holes and hanging trim. Beds were comfortable though. Breakfast decent
No hot water!
Cold showers! No hot water to take a shower! And the shower water pressure (cold water) is so low that is beyond imagination. This is a constant problem of this hotel! Poor customer service. When reporting the cold water issue in the evening, the front-desk's response is: there is nothing they can do but wait till next morning 8am for the maintenance to come. When asking if they can accommodate with a nearby hotel, the front-desk's response is that the booking is with Expedia, a third party, there is nothing they can do. Stay away from this hotel. Cold shower, poor customer service!
Everything was very nice, wish our hotel was as nice in Maine....
Booked a stay based on their policy on parking, free if you stay. They changed it as soon as we get down their. I wouldn’t have booked it if I would have known, just a waste of money.
Treatment and foods and the way they serve to people
Very noisy road and rude staff in the morning. When we checked in the lady was very nice
The front desk clerk was friendly and helpful. He was a bright spot in my day.
Newer property, but MANY issues!!! We chose this because they advertise having an airport shuttle- they have a vehichle, however it has yet to have approval to operate. No breakfast due to Covid. Microwave in the room didn’t work, leaving me unable to heat up my dinner leftovers. Additionally, NO HOT WATER for showers - only lukewarm. Then, after getting in bed and turning out the lights, there is a large fire alarm on the wall above the bed that flashes bright white “strobe-light” lights every 5 seconds! Would NEVER stay here again!!!
This hotel is friendly, clean, and the rooms are fabulous for a stay and working too!
Located within 2 miles (3 km) of Encore Boston Harbor, Hampton Inn Boston Logan Airport Chelsea places you within a few miles (5 km) of Suffolk University. This 105-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi. Coffee makers and desk chairs are other standard amenities. Housekeeping is available on request.
Guests of Hampton Inn Boston Logan Airport Chelsea enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. If you drive, self parking is USD 20.00 per night, or you can take advantage of the free airport shuttle at scheduled times. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables.
Clean and comfortable. Staff was very nice and accommodating. Area is industrialized with warehouses and shopping centers.
Hampton Inn Boston Logan Airport Chelsea is a good value near the airport.
Nice location
Very clean and nice staff !!!
There is one thing hotels need to provide, that is a quiet place for their customers to sleep. My room was on the third floor overlooking a busy road. The road noise was terrible. It should not be hard to add some sound proofing to make the room quieter.
This place was average,great staff. Be aware that the airport transportation is only Thur-Sunday so that defeated the point of us staying at an "airport" location.
Pros: Newer hotel with nice rooms and facilities. Gym, FREE laundry use, ice machine with filtered water and breakfast (eggs, sausage, waffle, fruit, cereal). Parking is $10 per night. Located across from grocery store and lots of different restaurants. Very friendly staff. Cons: sliding shower glass door does not lock and the track is not level, after 1 minute into the shower, the door will slide open. Had to use a small shampoo bottle as a wedge to keep it from opening. The hotel is located right next to a huge facility where they load 18 wheeler trucks. As the 18 wheelers drive by, it gets very noisy and the ground shakes as we were on the top floor throughout the night. I highly suggest ear plugs.
Easy access to the airport
Water pressure and temp was awful. Location is in the middle of manufacturing district and not close to much of anything. Reservation was split into 2 and we were locked out and rold we needed to check oit and check back in. New construction but they did a poor job. Room had holes and hanging trim. Beds were comfortable though. Breakfast decent
Thank you for your review and we are glad that you found the hotel clean and comfortable.