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Recent guest reviews

This was my worst experience. Room supplies like towels, trash bags and soap was not replenished inspite of repeated requests

My room wasn’t exactly what was on line but other than that I had a Good stay

Excellent service from front desk...very welcoming and helpful...

The person at the front desk, Phillip was amazing. Very helpful. The whole place was very clean and welcoming. For being near the airport it was not loud at all. Close to a T station as well

The place was great for the price and the staff was very friendly.

Room modern and beautiful, breakfast was very good and the ladies working the breakfast were very helpful, gluten free options available, free casino shuttle a block away

Room was nice and clean, very comfortable and all kitchen ware available for use.

Morning greeting by desk staff (gentleman and Hispanic lady) at 0615 very cordial and upbeat. Now wish that I had noted names. The man was leaving to pick up airline crew.

Everything was nice and all went smoothly. Reception staff was great.

Our stay was comfortable in a beautifully decorated room. Hotel staff were very accommodating and helpful. Many options were offered at breakfast. Getting to the airport was quick and easy.

This was the nicest hotel I have ever been to. The entire hotel is gorgeous, nicely decorated. The staff is wonderful, especially the bartender. The room was spacious and clean. The breakfast was delicious and plenty of chooses for everyone.

Wonderful stay! Welcoming staff, beautiful room, free wifi and breakfast and shuttle to hotel. I just wish I had spent more time there.

Excelent hotel, very nice staff. We returned the rented car the day of our arrival and the hotel shuttle picked us up at the rental car building, back to the hotel. The room has refrigerator, stove, pots, dishes and dishwasher. No time to try breakfast because our flight leave early morning, but got to see it and everything looked delicious. Did not like the A/C beside the bed. Would definitely stay again.

We returned our rental car and the hotel shuttle picked us up right at the car rental agency. The hotel is very modern and had a bar/lounge for dinner and drinks. The room was spacious with a really nice kitchen which we didn't use but if you were staying for a few days, it would be great. The shuttle to the airport in the morning was very convenient and it also stopped at the train station for anyone who wanted to go into the city. Overall, it was a good stay and I would definitely stay there again.

Great staff....... especially during the weather conditions we experienced (Snowstorm Stella).

fantastic.gave me an upgrade to a beautiful suite and were wonderful to deal with

Maple St Chelsea MA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located 1.9 mi (3.1 km) from Encore Boston Harbor, Residence Inn Boston Logan Airport/Chelsea is within a 10-minute drive of other popular attractions like USS Constitution Museum. This 3.5-star hotel welcomes guests with 128 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception.


Rooms

All 128 soundproofed accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, sofa beds, and coffee makers are other standard amenities.


Property features

Guests of Residence Inn Boston Logan Airport/Chelsea have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Residence Inn Boston Logan Airport/Chelsea

Everyone (14) Couples (3) Business (3) Family (10) Other (5)
1
Family with small children

This was my worst experience. Room supplies like towels, trash bags and soap was not replenished inspite of repeated requests

By on Jun 23, 2021

Review comment responded on Jun 23, 2021

I am sorry we fell short during your stay. I will be sure to pass this along to our housekeeping team and appropriate managers.

4
Everyone

By on May 29, 2021

Review comment responded on Jun 8, 2021

Thank you for your feedback!

4
Family with small children Family

My room wasn’t exactly what was on line but other than that I had a Good stay

By on Mar 31, 2021

Review comment responded on Mar 31, 2021

Thank you for your feedback!

5
Family Business Business

Excellent service from front desk...very welcoming and helpful...

By on Dec 10, 2020

Review comment responded on Dec 10, 2020

Thank you for your feedback!!

5
Partner Couples

The person at the front desk, Phillip was amazing. Very helpful. The whole place was very clean and welcoming. For being near the airport it was not loud at all. Close to a T station as well

By , from Troy NY on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for your feedback!

5
Friends

The place was great for the price and the staff was very friendly.

By on Aug 18, 2019

Review comment responded on Aug 27, 2019

Thank you very much! We're glad you enjoyed your stay!

5
Everyone

By on Aug 4, 2019

Review comment responded on Aug 27, 2019

Thank you!

5
Family

Room modern and beautiful, breakfast was very good and the ladies working the breakfast were very helpful, gluten free options available, free casino shuttle a block away

By on Jul 22, 2019

Review comment responded on Jul 24, 2019

Thank you for the great review!

4
Family

Room was nice and clean, very comfortable and all kitchen ware available for use.

By on Jul 4, 2019

Review comment responded on Jul 5, 2019

Dear Guest, Thank you for the 4 star rating and the comments regarding your recent stay at the Residence Inn Chelsea. So happy you enjoyed your stay and liked the room, found it clean and comfy and liked all the kitchen amenities. Feedback is always appreciated in this business and we thank you for taking the time to comment. Hope to see you again very soon and have a great day! Sincerely The Customer Service Team Residence Inn Logan Airport, Chelsea

5
Everyone

Morning greeting by desk staff (gentleman and Hispanic lady) at 0615 very cordial and upbeat. Now wish that I had noted names. The man was leaving to pick up airline crew.

By on Jul 1, 2019

Review comment responded on Jul 17, 2019

Thanks for the terrific review, I will be sure to pass it on to our awesome crew!

Residence Inn Boston Logan Airport/Chelsea

200 Maple St, Chelsea, MA 02150
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