Reserved a standard 2 queen bed room and was given a standard 1 king bed room. Very disappointed as we had 3 guests total. They had no more 2 bed rooms to offer. I believe my room was given away as we checked in 2 hours after check in time.
Everything was perfect!!
Parking all around is good.
No comment
There were no housekeeping services available during our stay and the only dining option was closed and unavailable during our stay.
The prpperty was clean and convient for me needs, however t&ere was no room service and no breakfast die to covid and staffing. To me, contactless room service is more desirable than no food until noon
Very nice hotel
Hotel was dirty. They initially put us on the first floor. I was astonished at how nasty the carpet was outside of the rooms. It was so dirty. It was unbelievable. We requested to move rooms because the toilet was not clean in the first room. The carpet outside of the upper level rooms were better but still nasty. The 2nd room was better but the rooms are nothing like the pictures on the site. I wont be back there.
Hotel was clean. Room was pretty nice and in a good area. Not far from Boston’s inner city only about 15-20 minutes. Staff was really friendly and nice. I really enjoyed my stay there
Staff was very nice and even accommodated our early check in. The rooms were very comfortable and clean
We paid for morning breakfast for two. When I asked time I was told we don’t do that. Well than I need a credit . Well we can’t here I was told to contact booking company ( perfect let me spend hours on the phone during vacation) . I was also told to grab a grab and go breakfast in the am. Well AM came we were on a tight timeline I went downstairs to grab and go and was told “ we don’t do that” saw notes on my bill and still no. Wasnt even offered a muffin and water from their convenience station . I am so shocked that this brand of property would have such horrid customer service and that from desk staff couldn’t pr wouldn’t attempt to fix an issue . Again this breakfast was an option when booked as an add on for which I PAID !!!!!!
My family and I stayed for 4 days. Front desk staff was super professional and polite. The room that we stayed was super clean. Hallways were clean and quite. The pool was a little small but great if you don’t plan to be in it for to long. I personally would recommend this place if you plan to visit MA.
Like the bar connected to the hotel. Furnishing outdated.
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Everything was appropriately good and good customer service
Crowne Plaza Boston - Woburn, an IHG Hotel places you within a 15-minute drive of popular attractions such as Burlington Mall and Tufts University. This 3.5-star hotel has 199 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
The 199 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.
At Crowne Plaza Boston - Woburn, an IHG Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Reserved a standard 2 queen bed room and was given a standard 1 king bed room. Very disappointed as we had 3 guests total. They had no more 2 bed rooms to offer. I believe my room was given away as we checked in 2 hours after check in time.
Thank you for staying with us!
Everything was perfect!!
Please come back and visit us soon!
Parking all around is good.
Thank you for staying with us!
No comment
There were no housekeeping services available during our stay and the only dining option was closed and unavailable during our stay.
We hope you come back to visit when we are back up to normal services!
The prpperty was clean and convient for me needs, however t&ere was no room service and no breakfast die to covid and staffing. To me, contactless room service is more desirable than no food until noon
Thank you for your review and suggestions
Very nice hotel
Thank you!
Hotel was dirty. They initially put us on the first floor. I was astonished at how nasty the carpet was outside of the rooms. It was so dirty. It was unbelievable. We requested to move rooms because the toilet was not clean in the first room. The carpet outside of the upper level rooms were better but still nasty. The 2nd room was better but the rooms are nothing like the pictures on the site. I wont be back there.
We are so sorry your stay did not meet expectations. We will make sure your feedback gets to the appropriate manager. Thank you for taking the time to let us know and we hope we have the opportunity to welcome you back!