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Recent guest reviews

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Everything was appropriately good and good customer service

There was a rat running around in our room and the place itself was disgusting. The mattress was torn, the sheets and blankets were dirty. So it was a really bad experience for us.

the staff worked with me for an early check in and late checkout! shuttle service was great! 1st flr rm with a view, great. pool and workout rm nice... overall very pleased! have stayed here in the past, and will stay here in the future.

Everything is great, but no complimentary breakfast. I have to pay 16 dollars for a breakfast buffet which is very basic.

Very nice one night stay, Pool is small but clean The food smelled amazing coming from the restaurant but we didn’t get to eat there due to our plans

They provided everything needed !!!!!!!!!!!!!!!!!!

We were woken up 5 times throughout the night from 1130 pm to 645 am by loud noises coming from the room upstairs. Noises included pounding on walls and doors, seemingly dragging heavy furniture across the room, cheers of "yay," etc. We called the front desk and said they would send someone up "when they got in." I was really disappointed. Other than that we enjoyed our stay - especially the indoor pool and adjacent restaurant.

Very nice, and quiet setting. Close to highway but didn't seem like it

Like the restaurant at the hotel. Room was clean, good hot water, iron and comfy bed.

It was average, I chose this location during my stop because it listed the pool but I didn't go in - it wasn't very attractive. But the hotel was nice. Wait, I actually was given a handicap room and the shower floor looked as though it was never cleaned. That was disappointing.

It was nice to be so close to a cinema and a restaurant. Even though I was there I needed to use the business center because the document I had to open would not work on my iPad. I found it difficult to concentrate with the computers located between the restaurant and the lobby.

Middlesex Canal Park Woburn MA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Crowne Plaza Boston - Woburn, an IHG Hotel is located 1.8 mi (2.9 km) from Woburn Mall and within a 10-minute drive of Burlington Mall. This 3.5-star hotel has 199 guestrooms and offers conveniences like a restaurant, an indoor pool, and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served each morning for a fee.


Rooms

The 199 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 40-inch LCD TVs come with cable channels. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Crowne Plaza Boston - Woburn, an IHG Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 3

Executive Room, 2 Queen Beds, Non Smoking, Executive Level

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Boston - Woburn, an IHG Hotel

Everyone (23) Couples (6) Family (16)
4
Everyone

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By on Mar 8, 2021

Review comment responded on Mar 8, 2021

Thank you for your review

5
Everyone

Everything was appropriately good and good customer service

By on Aug 14, 2020

Review comment responded on Sep 3, 2020

Thank you for staying with us. We value your feedback and will definitely share with the staff.

5
Everyone

By on Aug 6, 2020

Review comment responded on Sep 8, 2020

Thank you for Staying with us,We in Crowne plaza always strive to provide best of the services. Thank you!

5
Everyone

By on Aug 3, 2020

Review comment responded on Sep 8, 2020

Thank you for Staying with us,We in Crowne plaza always strive to provide best of the services. Thank you!

2
Everyone

By on Aug 2, 2020

Review comment responded on Sep 23, 2020

Dear Guest, Thank you for bringing this issue to our attention, Please accept my sincere apology for , I can understand your frustration. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. My name is Gaurav Ahooja and I am the FOM at Crowne Plaza, Woburn. – please give me a call on 7819358760 when you have a spare moment and I’ll try my best to make this situation right. Thanks!

1
Partner Couples Business Business

There was a rat running around in our room and the place itself was disgusting. The mattress was torn, the sheets and blankets were dirty. So it was a really bad experience for us.

By on Jul 21, 2020

4
Business Business

the staff worked with me for an early check in and late checkout! shuttle service was great! 1st flr rm with a view, great. pool and workout rm nice... overall very pleased! have stayed here in the past, and will stay here in the future.

By , from Bay Area, CA on Mar 19, 2020

3
Family

Everything is great, but no complimentary breakfast. I have to pay 16 dollars for a breakfast buffet which is very basic.

By on Feb 3, 2020

5
Everyone

By on Feb 3, 2020

5
Family Family with small children Family

Very nice one night stay, Pool is small but clean The food smelled amazing coming from the restaurant but we didn’t get to eat there due to our plans

By on Jan 28, 2020

Crowne Plaza Boston - Woburn, an IHG Hotel

15 Middlesex Canal Park, Woburn, MA 01801
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