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Recent guest reviews

Don’t book this hotel based on the pictures you see. Very dirty, pool was brown and 0 hot water.

I stayed here with my family and we all enjoyed our stay. Breakfast was excellent and they have many breakfast food variety to choose from. Hotel staff was very friendly and helpful, I asked them for extra bedsheets and they immediately provided me. Bathroom tub was clogging but I forgot to tell them during my two night stay. I told them on my last day and stay immediately send somebody to fix it. Overall it was good experience.

It’s great that swimming pool was open.

Very nice staff. The bathroom was a bit shabby. Lots of hot water and nice towels, though.

The staff was friendly The rooms are old

Hallways were dirty they don’t seem to vacuum the hallways at all or mop the elevators. My room was good very roomy liked that a lot, but the shower was horrible. The handle was really hard to turn to get the water on and the shower head was clogged so water just shot out everywhere….Over all the hotel is good I would stay there again just disappointed in the-cleanliness of the floor I was on and the shower. The hotel did loose hot water for a couple of days and they reimbursed us our whole stay, which was really good of them to do. I would stay there again, reasonably priced and the restaurant downstairs is great.

The indoor pool was great for the kids they had a blast

The indoor pool was very deep and quite large compared to similar non-resort hotels. However, its dark floor color is disturbing. Breakfast is slightly better than other hotels in its class. The room was spacious and the beds comfortable. However, no USB outlets were available, so bring your own charger. The adjacent restaurant (Copper House Tavern) is very nice and reasonably priced. There are also quite a few other nice restaurants within a walking distance (some may require crossing a bridge over I-95/128).

The pool the bar

The restaurant was good

Hallways were a bit gross and breakfast

I really don’t feel like this was cleaned well - there was a lot of staining in the bathroom and it seemed like some surfaces weren’t cleaned at all, especially the vinyl chair and you could see spots that weren’t cleaned up

Room was comfortable and clean. Was disappointed there wasn't any laundry services available. Location was good with easy accessibility to the freeway.

Location was perfect!

I was booked for a room; drove over an hour to get there just to be told my room was unavailable

Winter Street Waltham MA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Piety Corner, Best Western Plus Waltham Boston is within a few miles (5 km) of sights such as Brandeis University and Bentley College. This 3-star hotel has 100 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

37-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Best Western Plus Waltham Boston, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 4

Guest reviews for Best Western Plus Waltham Boston

Everyone (20) Couples (6) Family (17)
2
Family with small children

Don’t book this hotel based on the pictures you see. Very dirty, pool was brown and 0 hot water.

By on Aug 18, 2022

5
Family with small children

I stayed here with my family and we all enjoyed our stay. Breakfast was excellent and they have many breakfast food variety to choose from. Hotel staff was very friendly and helpful, I asked them for extra bedsheets and they immediately provided me. Bathroom tub was clogging but I forgot to tell them during my two night stay. I told them on my last day and stay immediately send somebody to fix it. Overall it was good experience.

By on Jul 9, 2022

Review comment responded on Jul 15, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Family

It’s great that swimming pool was open.

By on May 17, 2022

Review comment responded on Jun 12, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3
Everyone

By on May 15, 2022

4
Everyone

Very nice staff. The bathroom was a bit shabby. Lots of hot water and nice towels, though.

By on May 13, 2022

Review comment responded on May 17, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3
Everyone

The staff was friendly The rooms are old

By on May 1, 2022

Review comment responded on May 3, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

3
Everyone

By on Apr 10, 2022

3
Partner Couples

Hallways were dirty they don’t seem to vacuum the hallways at all or mop the elevators. My room was good very roomy liked that a lot, but the shower was horrible. The handle was really hard to turn to get the water on and the shower head was clogged so water just shot out everywhere….Over all the hotel is good I would stay there again just disappointed in the-cleanliness of the floor I was on and the shower. The hotel did loose hot water for a couple of days and they reimbursed us our whole stay, which was really good of them to do. I would stay there again, reasonably priced and the restaurant downstairs is great.

By on Mar 8, 2022

Review comment responded on Mar 8, 2022

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5
Family

The indoor pool was great for the kids they had a blast

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4
Family with small children

The indoor pool was very deep and quite large compared to similar non-resort hotels. However, its dark floor color is disturbing. Breakfast is slightly better than other hotels in its class. The room was spacious and the beds comfortable. However, no USB outlets were available, so bring your own charger. The adjacent restaurant (Copper House Tavern) is very nice and reasonably priced. There are also quite a few other nice restaurants within a walking distance (some may require crossing a bridge over I-95/128).

By on Feb 22, 2022

Review comment responded on Feb 22, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Best Western Plus Waltham Boston

380 Winter Street, Waltham, MA 02451
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