1
Nice place
Place was convenient to Boston, staff was friendly, good place to stay with your family. The one thing I can say is the rug requires cleaning.
I tried canceling 2 months in advance. They didn’t let me. I’ve spent thousands on Hyatt before. Never again.
Clean nice place
One of the top 3 places I have ever stayed. Great check-in, QUIET, clean. Great breakfast.
The lovely young lady who checked us in was kind and incredibly welcoming! The suite was spacious and breakfast was tasty.
Great choice
Our stay was very pleasant very clean and all the employees were very helpful and courteous
It was economical and comfortable
30 minutes from downtown Boston. Clean. Great staff. Serving breakfast - YES! Would definitely stay there again.
Good value hotel, quiet and close to everything
Checkin/checkout was very easy. Staff was very polite and friendly. The washer/dryer located on the first floor was a lifesaver traveling with 3 kids. Location was very close to the highway.The breakfast was very limited. They offered cereal but had no milk. They had toaster pancakes/ waffles but ran out of syrup. My party consisted of three families. We were all placed on the same floor but opposite ends of the hotel. It was frustrating because my kids wanted to see their cousins but had to be walked back and forth because it was too far and they were too young to walk alone. Cleaning is done is only done if requested otherwise don’t expect your room cleaned,
Very nice and clean
Comfortable and convenient
The employees aren’t good. And the fire alarm went off because of other guests.
HYATT house Boston/Waltham is located within a few miles (5 km) of Brandeis University and Boston Children's at Waltham. This 3-star hotel has 186 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are also available. Limited housekeeping is available.
At HYATT house Boston/Waltham, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
1
Thank you so much for your kind review! We hope to welcome you back very soon!
Nice place
Thank you for your review! We hope to welcome you back again soon!
Place was convenient to Boston, staff was friendly, good place to stay with your family. The one thing I can say is the rug requires cleaning.
Thank you for your review! We will take that feedback and relay to our team. We strive to provide the best service and we are so happy to hear you enjoyed your stay.
Thank you for your review. We strive to make every guests stay with us perfect. If there is anything we could improve on please let us know.
I tried canceling 2 months in advance. They didn’t let me. I’ve spent thousands on Hyatt before. Never again.
Thank you for completing the survey online. I apologize, you were not able to cancel and any inconvenience this may have caused you . We value your business and would certainly hope you could give us another try.
Clean nice place
Thank you for your positive comments regarding your experience at the hotel. We strive for to deliver a positive experiences for our guests.
Thank you for taking the time to fill out the survey regarding your stay with us. We strive to deliver a positive guest experience.
One of the top 3 places I have ever stayed. Great check-in, QUIET, clean. Great breakfast.
Thank you for your positive comments regarding your experience at the hotel. We strive to deliver positive experiences for our guests.
Thank you so much for taking the time to rate your experience here at the Hyatt House Boston/Waltham! We hope to welcome you back in the future!