Cleanliness and great service
The staff was excellent and very hospitable.
Great stay
The bathroom light would not turn on. This was not realized until 10:30pm (Entered the room after attending a wedding). The night desk person tried several light bulbs to no avail. The morning desk person offered us free coffee and told us what was the protocol if this would have happened instead of addressing that the light was out and is currently out. We realize we were not being listened to by choice- we handed in our door cards and left. I want to stress the night person was extremely helpful and tried her best but due to the hour she was limited. I am sure she left the note for the morning person even though the morning pretended she had no prior knowledge.
Easy to get to and from. Clean. Friendly.
Nice. Quiet. Hotel Cards were finicky but overall good
good location for my test
The hotel was very nice, everything was clean, and priced very well. However, I was extremely disappointed and upset that we were not informed online or at check-in that there was no airport shuttle available, and that was a major reason for choosing the hotel. When I went to schedule it with staff I was informed they didn’t have the staff to do it, with no apology or alternative-was just told to “call an Uber”. Had I known this wasn’t available I would have chosen another hotel.
I loved how clean it was. The staff was constantly cleaning. Notes were on each chair, workout equipment, asking you to remove the note after you'd been there. Nice notification for staff to clean. Very nice amenities. I asked for a coffee service, as the coffee machines were removed from rooms to help minimize viral transmission. Service delivered immediately. Sad no restaurant open though.
Couldn't purchase any small items such as water from the cafe because it was closed.
liked location, access from highway, free parking, excellent coffee and restaurant
Location and the great room! Staff was friendly and ensured our stay was a wonderful experience. Would love to stay there again!
Nice overall furnishings. Room had food crumbs on the floor and creamer for the coffee was lumpy.
Located in West Bloomington within a mile (2 km) of Centennial Lakes Park, Hilton Minneapolis/Bloomington is within 2 miles (3 km) of Normandale Lake Park. This 4-star hotel has 256 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour gym.
Enjoy dining at Bloomington ChopHouse, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, coffee makers, and free weekday newspapers.
At Hilton Minneapolis/Bloomington, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
Cleanliness and great service
Thank you for staying with us. We appreciate your feedback.
The staff was excellent and very hospitable.
Thank you for choosing us, Bartosz! We appreciate you taking the time to share your feedback, most especially the comments you made about our staff and service. It's important for us to impress our guests and your comments will make this goal that much more attainable.
Great stay
Thanks for staying with us. We appreciate your feedback!
The bathroom light would not turn on. This was not realized until 10:30pm (Entered the room after attending a wedding). The night desk person tried several light bulbs to no avail. The morning desk person offered us free coffee and told us what was the protocol if this would have happened instead of addressing that the light was out and is currently out. We realize we were not being listened to by choice- we handed in our door cards and left. I want to stress the night person was extremely helpful and tried her best but due to the hour she was limited. I am sure she left the note for the morning person even though the morning pretended she had no prior knowledge.
Dear Ella, Thank you for choosing to stay with us and taking the time to give us feedback about your recent stay. I am so sorry that you were not pleased with your stay, and the issue was not resolved to your satisfaction. We hope to make up for your experience if you ever return to stay with us in the near future.
Easy to get to and from. Clean. Friendly.
Thank you for staying with us, Matt! Glad to know the location was convenient for you, and you enjoyed your overall stay. We hope to see you return,
Nice. Quiet. Hotel Cards were finicky but overall good
Dear Valued Guest! Thank you for your review, and for choosing to stay with us. Glad to know you enjoyed your stay. We hope to update key readers soon. Hope to see you again! Kind Regards,
good location for my test
The hotel was very nice, everything was clean, and priced very well. However, I was extremely disappointed and upset that we were not informed online or at check-in that there was no airport shuttle available, and that was a major reason for choosing the hotel. When I went to schedule it with staff I was informed they didn’t have the staff to do it, with no apology or alternative-was just told to “call an Uber”. Had I known this wasn’t available I would have chosen another hotel.
Thank you so much for taking the time to share your wonderful 5-star review of our hotel. We are absolutely delighted to hear that you had such a fantastic experience during your stay with us.It's our aim to provide our guests with the utmost comfort and satisfaction, and your positive feedback serves as a great motivation for our team. We're thrilled to know that you found our facilities and services up to your expectations.We hope to have the pleasure of hosting you again in the future and exceeding your expectations once more.