The room was not clean and the linen either
Taylor in Sales was stellar in organizing our 25 person Happy Hour mingler last Friday evening. KUDOS!
Friendly greeting at front desk at check ion. Evening managers' reception and breakfasts
Gentleman checking us in was not friendly at all. Was very short with us and rude when answering a couple of our questions. Otherwise, all was great as always there.
I stayed here with my family as a travel nurse while working an assignment. The pool and hot tub were great. I love the fitness center. My kids were obssesed with the managers reception and fantastic breakfast. It was CLEAN. Staff were eager to ensure you had a positive experience. I love that it's pet friendly too. Stay here. You won't regret it
Lots of plastic cups. Could have better recycling area
Staff is very friendly-convenient to airport-easy to book-easy to get to-great happy hour-great breakfast-great Restaurant!
I loved everything about this property! The breakfast in the morning was amazing and the happy hour at night was a fun surprise. We loved the pool, but it left my kids with rashes and that has never happened to us before. However, it didn’t stop us from swimming. Overall, it was a very fun and relaxing time for us.
The managers reception used to be for 2 hours, now you get 2 drinks that are about 4 oz each so really 1 drink. Just more cut backs against the consumer I guess.
Our room window was not sealed so the entire night we were freezing despite having the heat up to maximum. It’s winter in MN and we couldn’t sleep because of it.
We have been going there for more than 20 yrs and this was the worst i have seen it . Faucet in bathroom was loose and coming off vannity/ panel was falling off cieling in shower/toilet had to flush 4 times to before going down . Bed spread had stains on it . We did report to front desk but nothing was done about it . I believe the employees need to b retraind and should listen more and not make up excuses .
Great location and property well maintained. Only issue is they do not offer free WiFi. That seems ridiculous in today’s world.
The staff wad very professional
Upon entering our room there were about ten flies near the window that I had to kill. Not sure if the balcony door had been left open prior to us getting there or what, but kind of nasty. The front desk did send someone up to clean up the dead flies when I asked. We like the parking and shuttle to the airport.
Hotel met all of our expectations
There was a large area of soggy black mold on the bathroom ceiling in our room. When we asked, we were moved to another room. In general the space was not well cleaned or repaired. The perks of the happy hour and breakfast were great.
The view inside
free happy hour and breakfast was great!
Close proximity to airport was nice.
Located in East Bloomington, Embassy Suites by Hilton Minneapolis Airport is within 2 miles (3 km) of popular attractions such as Mall of America and Nickelodeon Universe. This 3.5-star hotel welcomes guests with 310 rooms and conveniences like an indoor pool, a 24-hour gym, and a free airport shuttle.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
All 310 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
At Embassy Suites by Hilton Minneapolis Airport, guests enjoy features like an indoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle at scheduled times. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The room was not clean and the linen either
Taylor in Sales was stellar in organizing our 25 person Happy Hour mingler last Friday evening. KUDOS!
Thank you for for the feedback and for staying with us. We are happy to hear that you had a good stay.
Friendly greeting at front desk at check ion. Evening managers' reception and breakfasts
Thank you for the feedback and for staying with us. We are happy to hear that you had a good stay.
Gentleman checking us in was not friendly at all. Was very short with us and rude when answering a couple of our questions. Otherwise, all was great as always there.
Thank you for the feedback and for staying with us. I am sorry that the service provided was not up to the Embassy Suites standards. I will address your concerns with our team to ensure that it does not happen again.
I stayed here with my family as a travel nurse while working an assignment. The pool and hot tub were great. I love the fitness center. My kids were obssesed with the managers reception and fantastic breakfast. It was CLEAN. Staff were eager to ensure you had a positive experience. I love that it's pet friendly too. Stay here. You won't regret it
Thank you for the feedback and for staying with us. we ae happy to hear that you had a good stay.
Lots of plastic cups. Could have better recycling area
Thank you for the feedback and for staying with us. We will make sure that this is addressed.
Staff is very friendly-convenient to airport-easy to book-easy to get to-great happy hour-great breakfast-great Restaurant!
Thank you for the feedback and for staying with us. We are happy to hear that you enjoyed your stay.
I loved everything about this property! The breakfast in the morning was amazing and the happy hour at night was a fun surprise. We loved the pool, but it left my kids with rashes and that has never happened to us before. However, it didn’t stop us from swimming. Overall, it was a very fun and relaxing time for us.
Thank you for the feedback and for staying with us. We are happy to that you had a good time and apologize for the pool situation. We will have our engineering team look into it.
The managers reception used to be for 2 hours, now you get 2 drinks that are about 4 oz each so really 1 drink. Just more cut backs against the consumer I guess.
Good Evening Damen, I am sorry that you were disappointed with the corporate wide changes to the Evening reception for liability reasons. I hope that you will give us another opportunity in the future.
Thank you for the feedback and for staying with us. I ma terribly sorry to hear that there were issues with the cleanliness of the room. I will address your concerns with the housekeeping department to ensure that it does not happen again.