The room set up was very nice. The hotel was very quiet. I was very disappointed that the pool was closed and this was not mentioned on the site when I booked the room. Also the boxed breakfast was not very kid friendly. I booked the room for 5 people and there were only 2 towels, and no bedding for the pull out couch.
Everything was very clean and spacious and the gentleman at the front desk was very nice.
The room was perfect for our family and customer service was great!
The property looks nice on the outside... But the carpeting and the bedsprings in the room were dirty... There was uncovered food from the previous guests in the fridge. Wifi was very slow... As in Youtube video's were sketchy. Also, and this should be on the website, due to COVID-19 there is no Breakfast, pool or hot tub... Also, it is concerning that when you park, there are signs all over telling you that you bore all responsibility for anything that happens while parked...
like to watch the planes I did not like the extra fee for high-speed internet payed it was ok not great
All staff were friendly and the breakfast was plentiful. The rooms were quiet but the pillows a little lumpy. The pool area was clean but cold including the water.
Great people, great property, excellent shuttle service. Staff is ready to help with all requests!
Proximity to MOA and other attractions was a nice bonus. Room was spacious and having a reliable thermostat to control the temperature is always welcome. Breakfast bar was average, but passable.
breakfast quality and amount of options. clean room
The room I was given original was dirty. Yuck! Like actual bodily fluids on the sheets. However, the staff was very quick to resolve the issue when I called to report it so I appreciate that. They gave me a different room which seemed to be clean. However, it really seemed like there wasn't a lot of care in the preperation of the rooms. For example, the soaps and shampoos seemed just tossed on the counter. Bed was made but not neatly. I don't really mind as long if as the room is clean but it does show a lack of effort to make things nice and pay attention to details. Maybe they are short staffed and do not have enough time to get things done. Shuttle drivers were both very nice and friendly.
I loved the room it was very comfortable. The parking was terrible.
The pool was a little smaller than expected. Looked bigger in pictures. Also they need more parking. When we returned to the hotel after a day at the mall we had nowhere to park.
Shuttle bus leaves early and runs infrequent. Had to take an Uber because 6am bus left at 5:50. Next bus was going to be around 6:30 or so.
Located in East Bloomington, SpringHill Suites Minneapolis-St Paul Airpt/Mall of America is within a mile (2 km) of popular sights such as Mall of America and Nickelodeon Universe. This 113-room, 3-star hotel welcomes guests with in-room amenities like sitting areas, refrigerators, and microwaves.
The 113 accommodations feature sitting areas. Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
Guests of SpringHill Suites Minneapolis-St Paul Airpt/Mall of America enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is available for USD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include laundry facilities and a TV in a common area.
The room set up was very nice. The hotel was very quiet. I was very disappointed that the pool was closed and this was not mentioned on the site when I booked the room. Also the boxed breakfast was not very kid friendly. I booked the room for 5 people and there were only 2 towels, and no bedding for the pull out couch.
Everything was very clean and spacious and the gentleman at the front desk was very nice.
thank you for your feedback. We hope you will come and visit us again.
Thank you for your feedback.
The room was perfect for our family and customer service was great!
Thank you for the positive feedback. I will share this with all of our team members. We hope you will come and visit us again.
The property looks nice on the outside... But the carpeting and the bedsprings in the room were dirty... There was uncovered food from the previous guests in the fridge. Wifi was very slow... As in Youtube video's were sketchy. Also, and this should be on the website, due to COVID-19 there is no Breakfast, pool or hot tub... Also, it is concerning that when you park, there are signs all over telling you that you bore all responsibility for anything that happens while parked...
Thank you for your feedback. We appreciate your comments and will share them with the staff. We are sorry that we did not have all of our items open due to the Covid 19. We hope you will come and visit us again when we get back to the new normal.
thank you for your survey. We hope you will come and visit us again.
like to watch the planes I did not like the extra fee for high-speed internet payed it was ok not great
Hello, Our internet is complimentary to all of our guests. I am not sure where you were logging in for wifi. I hope you will come and visit us again.
All staff were friendly and the breakfast was plentiful. The rooms were quiet but the pillows a little lumpy. The pool area was clean but cold including the water.
Thank you for your feedback. I will pass along your comments concerning our pool area to our Maintenance department. I know that we keep it regulated to Marriott standards. I am glad to hear that you enjoyed your visit. We hope you see you again.
Great people, great property, excellent shuttle service. Staff is ready to help with all requests!
Thank you for choosing to stay at the SpringHill Suites Bloomington. We hope you will visit us again.
Thank you for choosing to stay at the SpringHill Suites Bloomington. We hope you will visit us again.
thank you for your review. The sheets are no longer kept in the guests room due to Covid restrictions. My apologizes.