Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
Indoor pool
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3 Appletree Square, Bloomington, MN, 55425
  • Place, Mall of America
    ‪18 min walk‬
  • Place, Sea Life Minnesota Aquarium
    ‪19 min walk‬
  • Place, Nickelodeon Universe
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

Room options

Premium Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 413 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(20 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Bloomington

Located in East Bloomington within a mile (2 km) of Mall of America, Crowne Plaza Suites MSP Airport - Mall of America by IHG is within 2 miles (3 km) of other popular sights such as Nickelodeon Universe. This 430-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Minnesota Valley National Wildlife Refuge - 8 min walk - 0.5 miles
  • Mall of America - 18 min walk - 1.0 mile
  • Sea Life Minnesota Aquarium - 19 min walk - 1.1 miles
  • Nickelodeon Universe - 2 min drive - 1.2 miles
  • Great Wolf Lodge Water Park - 2 min drive - 1.8 miles

Getting around

  • American Boulevard Station - 3 min walk
  • St. Paul - Minneapolis Station - 17 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 10 min drive

Restaurants

  • ‪Margaritaville - ‬4 min drive
  • ‪Rainforest Cafe - ‬4 min drive
  • ‪Hooters - ‬4 min drive
  • ‪Bubba Gump Shrimp Co. - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

At Crowne Plaza Suites MSP Airport - Mall of America by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.0 per night, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a hot tub, conference space, and a 24-hour business center.
43-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 8,937 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Crowne Plaza Suites MSP Airport - Mall of America by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites MSP Airport - Mall of America by IHG on Mar 25, 2026 start from 116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crowne Plaza Suites MSP Airport - Mall of America by IHG?

This hotel is situated in East Bloomington within a short 9-minute walk of Minnesota Valley National Wildlife Refuge. You'll also find Mall of America and Nickelodeon Universe within a short drive.

Is there parking available at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Yes, uncovered parking is offered for USD 10.0 per night. Accessible parking and electric car charging are also available for guests.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG feature a casino?

No, Crowne Plaza Suites MSP Airport - Mall of America by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Suites MSP Airport - Mall of America by IHG serves a cooked-to-order breakfast for a surcharge each morning at AiRECraft Bar and Grill.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Suites MSP Airport - Mall of America by IHG for a fee of USD 75.00 per accommodation, per stay. The property also provides an off-leash area. A deposit of USD 75 per stay is collected.

Are there connecting rooms at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Suites MSP Airport - Mall of America by IHG?

The closest major airport to Crowne Plaza Suites MSP Airport - Mall of America by IHG is Minneapolis - St. Paul Intl. Airport (MSP), which is 3.3 mi away (10 minutes by car). Another top airport is St. Paul, MN (STP-St. Paul Downtown), which is located 13.7 mi away (21-minute drive).

Can I book a room with a balcony at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Suites MSP Airport - Mall of America by IHG.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG host weddings?

There are wedding services available at Crowne Plaza Suites MSP Airport - Mall of America by IHG if that's in your vacation plans.

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Scott

Disliked: Amenities, property conditions & facilities
Spend a little more to get a better product
Stayed 1 night in Feb 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Nice rooms. Good food shuttle g ood for flying out
Stayed 1 night in Nov 2025

4/10 Poor

Sergio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need some renovations, air feels heavy by just walking in the room. Stayed during winter so keep in mind that the parking is on an uncovered level 3, and snow was not plowed in a timely manner. Pool and game room saved the night, family and I enjoyed these amenities.
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

6/10 Okay

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
2 staff members were rude and unprofessional
Stayed 4 nights in Nov 2025

8/10 Good

Scott

Stayed 2 nights in Oct 2025

6/10 Okay

Jeremey

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Shay

Liked: Cleanliness, staff & service
Slightly outdated hotel that could use many upgrades but all staff were friendly and room was clean upon arrival.
Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
Front desk staff were wonderful- very helpful and friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Scott

Stayed 1 night in Oct 2025

4/10 Poor

Jeremy

Stayed 2 nights in Oct 2025

2/10 Terrible

Dymeka

Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Nice staff, clean I will stay there again. Great restaurant!
Stayed 1 night in Oct 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Another great stay.

Staff and hotel were great. The parking lot/garage was being worked on with lead to some congestion.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

Stayed 2 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Traveled with family
Liked: Staff & service, property conditions & facilities
The room was very comfortable with nice beds and clean. The breakfast area had dirty tables and only one waitress having to run and do all the tables could use more employees
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 person checking the guest in the line was out the door! The room smelled like mold. Parking was HORRIBLE! And you have to pay $10 a night smh. The shuttle only goes to the airport and not the mall. The room next to me played loud music allllll night! Didn’t sleep well at all then to wake up and take a cold shower i left my room early 7am waste of my money!! Hot tub had towels in it from what i assume was the night before
Stayed 1 night in Oct 2025

8/10 Good

Jesus Jr.

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The gentleman who checked me in was very rude and not vary talkative. I was in line and he decided to help to other individuals and it took forever I along with 3 others were getting frustrated because he was chatting away not having any consideration for the people waiting. He could of asked for more assistance. So when i approached the desk I began to spek and he cut me off and asked for my ID in a rude manner. I was already tired from my trip and waiting in line for over 20 minutes so I let it slide. My experience was great nice hotel I would definitely come back but hopefully to some nicer help.
Stayed 1 night in Oct 2025

4/10 Poor

Abby

Disliked: Cleanliness, amenities, property conditions & facilities
This was not what I expected from a Crowne Plaza hotel. The property was very dated and check-in was difficult. The front desk staff announced my room number to the lobby. I was traveling alone as a single woman so I wasn’t thrilled with this (especially as a male later approached me while getting into the elevator) The parking situation was difficult. I’m assuming the garage/ramp was starting to break down because many sections were cordoned off which made navigating it very difficult. Which spots you could/could not park in were marked but not clearly. There were many signs saying your car would be towed if you parked in the wrong spot yet many of the spots were “double marked” (said both hotel parking and reserved for apartment). I ended up parking down a “flight” to ensure I was safe. However, this meant walking up the stairs that were unlit and very slippery when wet. That was the most dangerous feeling of the night — especially as I checked in around midnight. Finding my way from parking to the hotel was also difficult. There was no outside security. Anyone could enter the building. It took a few wrong turns before I found my way to the correct elevator bank. Then I waited for an elevator which never came despite pushing multiple times. This is when the male approached me and called the service elevator. My room did not have a working tv and the shower dripped all night which flooded the bathroom floor. Overall, I would NOT recommend for the price point.
Dirty elevator
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and check in was easy. The room itself was clean and spacious but did have an older smell to it. I specifically stayed at this hotel for the free shuttle to the airport as I had an early flight. I was told the shuttle starts at 4am and runs every 20min. However, after getting ready to get on the shuttle, the driver said he is only going to Terminal 1 today due to many pilots and flight attendants (I needed T2). So then had to download the app and request a Lyft driver. Luckily one was there within 1 minute!
Stayed 1 night in Oct 2025