Crowne Plaza Suites MSP Airport - Mall of America by IHG

3.5 star property
Hotel with free airport shuttle, near Mall of America

Choose dates to view prices

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Indoor pool
Property amenity
Breakfast, lunch, dinner served; American cuisine
Point of interest
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
3 Appletree Square, Bloomington, MN, 55425
  • Mall of America
    ‪18 min walk‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Great Wolf Lodge Water Park
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪6 min drive‬

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Room options

Premium Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(62 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 413 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Hearing Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bloomington

Located in East Bloomington within a mile (2 km) of Mall of America, Crowne Plaza Suites MSP Airport - Mall of America by IHG is within 2 miles (3 km) of other popular sights such as Nickelodeon Universe. This 430-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Mall of America - 18 min walk - 1.0 mile
  • Sea Life Minnesota Aquarium - 19 min walk - 1.1 miles
  • Nickelodeon Universe - 2 min drive - 1.2 miles
  • Great Wolf Lodge Water Park - 2 min drive - 1.8 miles
  • U.S. Bank Stadium - 16 min drive - 12.3 miles

Getting around

  • American Boulevard Station - 3 min walk
  • St. Paul - Minneapolis Station - 17 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 10 min drive

Restaurants

  • ‪Margaritaville - ‬4 min drive
  • ‪Hooters - ‬4 min drive
  • ‪Twin City Grill - ‬3 min drive
  • ‪Rainforest Cafe - Mall of America, Bloomingon - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Hotel with free airport shuttle, near Mall of America
At Crowne Plaza Suites MSP Airport - Mall of America by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10.0 per night, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a hot tub, conference space, and a business center.
43-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Microwaves, coffee makers, and free local calls are also available. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 8,937 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Dogs only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 10.0 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Crowne Plaza Suites MSP Airport - Mall of America by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites MSP Airport - Mall of America by IHG on Jul 20, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Crowne Plaza Suites MSP Airport - Mall of America by IHG?

This hotel is situated in East Bloomington within a short 9-minute walk of Minnesota Valley National Wildlife Refuge. You'll also find Mall of America and Nickelodeon Universe within a short drive.

Is there parking available at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Yes, uncovered parking is offered for USD 10.0 per night. Accessible parking and electric car charging are also available for guests.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG feature a casino?

No, Crowne Plaza Suites MSP Airport - Mall of America by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Crowne Plaza Suites MSP Airport - Mall of America by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Suites MSP Airport - Mall of America by IHG serves a cooked-to-order breakfast for a surcharge each morning at AiRECraft Bar and Grill.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crowne Plaza Suites MSP Airport - Mall of America by IHG for a fee of USD 75.00 per accommodation, per stay. The property also provides an off-leash area. A deposit of USD 75 per stay is collected.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Suites MSP Airport - Mall of America by IHG?

The closest major airport to Crowne Plaza Suites MSP Airport - Mall of America by IHG is Minneapolis - St. Paul Intl. Airport (MSP), which is 3.3 mi away (10 minutes by car). Another top airport is St. Paul, MN (STP-St. Paul Downtown), which is located 13.7 mi away (21-minute drive).

Can I book a room with a balcony at Crowne Plaza Suites MSP Airport - Mall of America by IHG?

No, at Crowne Plaza Suites MSP Airport - Mall of America by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Suites MSP Airport - Mall of America by IHG host weddings?

There are wedding services available at Crowne Plaza Suites MSP Airport - Mall of America by IHG if that's in your vacation plans.

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 117 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

linda

Disliked: Cleanliness, staff & service, property conditions & facilities
property needs a makeover. Room was smelly, buttons didn't work properly, tv experience was awful. I would not stay there again. Very overpriced
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Stayed 1 night in May 2025

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

Lots of tears in the wall paper in hallways and some in the room. The carpet was coming up with the transition from the bathroom to the room. Found previous occupant personal hygiene products in room. The bed was very uncomfortable and firm. The tub did not drain while showering very well making it hard to shower. The hot tub was not clean either.
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Staff, especially front desk very kind and helpful. Was in town for a concert. The blue line metro is a 2 minute walk from the front door and took us to and from U.S. Bank Stadium in 20 minutes each way. Will definitely stay here again for any musical or sporting event in Minneapolis
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Front desk extremely nice and helpful! Had a king room they got us into early, very appreciative. The only small complaint is the tub didn’t drain very well and the tv is off to the side of the room. Makes watching tv in bed a little odd. Nothing major though! 💕
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, hotel, staff and amenities are great. The only reason I gave it 4 stars is that we waited 40 minutes for the shuttle from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Cherie

Stayed 1 night in Mar 2025

10/10 Excellent

Marti

Stayed 1 night in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Garth, Whitefish Bay

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool.was not heated
Stayed 2 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice.
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Charle

Traveled with family
Disliked: Amenities
Parking garage being held up by stilts and they also charged to park per night. Limited staffing for food made for longer waits to even get a drink and cleanliness was sub par that seemed to flow throughout the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

2/10 Terrible

Chancelor

Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for an airport stay

We had an unplanned stay caused by a blizzard and the hotel couldn’t have been better. We called for the free shuttle to collect us and it arrived in about 5 minutes. The room was spacious and comfortable, the beds were comfortable too. We had pre booked our breakfast and had a huge, delicious, a la carte breakfast, served by a lovely waitress. It was huge value for money. We travel through MSP regularly and will stay here in future if we need a hotel near the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

4/10 Poor

Hailey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was definitely not what it seemed. The rooms need updating. The tvs were ancient and the cable continuously was going out. We couldn’t even finish a full show without it losing signal. The blinds didn’t close to make it dark in the room. There was only translucent blinds so when the sun was up we were. The shower hardly got warm. No chance of it getting hot to any extent. Same with the hot tub. It was luke warm at best and the pool was freezing. And the parking. I have never had to pay additionally for parking. Especially when I had to park outside anyways. Initially the front desk when I brought up the additional charge for parking said “well you can write it in the review”. He did end up comping it but still Save your money. Literally pick anywhere else.
Stayed 2 nights in Mar 2025

4/10 Poor

Rachell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facility was nice and staff and amenities were great. Bed was absolutely horrible though and we left early because we were in so much pain from the poor sleep from the mqttress that definitely needs to be replaced.
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal, Thunder Bay

Stayed 1 night in Feb 2025

10/10 Excellent

Krystal, Thunder Bay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Stayed here a few times now. Excellent gym equipment. Close to MOA. Railway stop to downtown is outside the hotel. Shuttle to and from airport was fast and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent was really nice.
Stayed 1 night in Mar 2025