Outstanding staff that shows professionalism and strive to help the guest to ensure a good stay!!!
I pre-paid for my room. I checked in and they charge me again. Said they would return my money it’s been seven days and nothing is back on my card. I also had to ask them each day to clean my room. I went out and when I came back at 3 o’clock it was not clean.
Very nice and clean hotel. Great location to many attractions.
Good, clean great location! Only 1problem is there is no cups in the bathroom and 2 coffee cups.
Lovely decor, extremely comfortable bed and peaceful atmosphere.
I travel... a lot!! It’s always nice to have GREAT customer service. Thank you.
Although near the airport this hotel does not offer shuttle service so be ready to arrange transportation. If taking a cab it was $20 due to airport service fees. Once at the hotel the front desk was not able to arrange for a regular taxi due to an agreement with a limo service. Uber was available but not a taxi which is inconvenient if a taxi is preferred. Nor were the limo minimum charges mentioned when arranging transportation. Breakfast was also a disappointment. Weekdays there is a choice of egg dishes but unless what you want one of those or scrambled eggs it was not available. It wasn't mentioned when arranged but the only egg choice on weekends is hard-boiled.
Everyone was so friendly and helpful. Love the feel of the hotel.
Newer hotel with a sleek theme. Large showers. Lots of area to set the suitcases on so they are off the floor.
Great location. Walls are thin though, we could hear all of our neighbors
Amazing room, great staff. Wonderful experience. Will definitely return.
Stayed here twice now and always enjoyed it. Conveniently located, clean, friendly staff.
No microwave, no clock. No TV guide. The TV was on when I entered the room, freaked me out.
Located in East Bloomington, AC Hotel Bloomington Mall of America is a leisurely stroll from popular sights such as Mall of America and Nickelodeon Universe. This 3-star hotel has 148 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The 148 rooms have an array of amenities, including refrigerators, coffee makers, and safes. 55-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also standard. Housekeeping is available on request.
Guests of AC Hotel Bloomington Mall of America enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Front-desk staff can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a library.
Outstanding staff that shows professionalism and strive to help the guest to ensure a good stay!!!
I pre-paid for my room. I checked in and they charge me again. Said they would return my money it’s been seven days and nothing is back on my card. I also had to ask them each day to clean my room. I went out and when I came back at 3 o’clock it was not clean.
Thank you for your review. We certainly do not want billing mistakes to happen and will do our best to correct any mistakes that have been made. Please reach out to me directly at the property so I can take care of any issues right away. As far as cleaning service due to the global pandemic common practice for all Marriott Properties to only offer housekeeping service upon request. This is an effort to limit both our associates as well as our guest to potential exposures. Please note that you must request service for each day and I apologize if this was not communicated with you correctly
Very nice and clean hotel. Great location to many attractions.
Dear Guest, Thank you for your business! We appreciate your business!
Thank you for the Great review!
Thanks for staying with us. We appreciate your feedback!
Thank you for the 5
Good, clean great location! Only 1problem is there is no cups in the bathroom and 2 coffee cups.
Thank you for the great review, we do keep a carafe and water glasses in the fridge for you to use with the filtered water station on each floor. We hope to see you again soon!
Thank you for staying with us.We appreciate your feedback!
Lovely decor, extremely comfortable bed and peaceful atmosphere.
Thank you for the great review. We hope you will stay again soon!
I travel... a lot!! It’s always nice to have GREAT customer service. Thank you.
Rick, Thank you for the great review, we look forward to hosting you the next time your travels bring you to Bloomington.
Thank you for the great review. We are so happy you enjoyed your stay. Thank you for recognizing how hard our associates are working to make everyone's stay wonderful!