The box breakfast had rotten eggs. There was not enough parking and staff told you to drive around until you found something, even at 11:30 at night! The shuttle driver to the mall was great however the front desk persons told you conflicting information about when the service was available.
I love love love the bathroom. Everything was nice and the price is great.
We were disappointed in the lack of cleanliness. The halls/stairs needed vacuuming. Our room was dusty and our room was not serviced with clean towels and garbage on our second day. Due to covid we were not able to use the amenities and staff was limited which is understandable.
The staff is great and very friendly. Nice hotel, very convenient.
Property under construction...workman noise, dust everywhere, monopolizing elevators. I Understand with the virus not having availability of public amenities but reduce the price of the stay then. Paid full price with no hot tub, no free breakfast and offered no vouchers or alternative , no shuttle, no gym. My room had no remote control and the shower water continuously went cold.
Overall we had a decent stay. Dan S. was super helpful to me by going above & beyond with e-faxing important documents for me. Breakfast was great all 3 days. However, there were some water issues for flushing toilet & hot water for the shower due to construction on another floor. Staff was very indifferent when we told them these issues. This property also didn't have fresh baked cookies as other Hamptons I've stayed at. I was sadly disappointed. Its the little things that makes the difference.
Great location and place to enjoy Minneapolis. The breakfast was good and always filled. The staff and people staying were very friendly.
Great place to stay if you are flying in or out of Minneapolis
Thank you Very accommodating for my trip safe easy friendly
Very clean and spacious rooms. Warm Chocolate chip Cookies were good. Nice selection at breakfast.
Easy check in and check out, helpful staff, and warm cookies!
Clearly not originally a Hampton. Shabby and grubby - not awful but gum wrappers next to the sink grubby. Staff were very nice and it was close to both the mall and airport. Won’t choose this hotel next time.
Located in East Bloomington, Hampton Inn & Suites MSP Airport/ Mall of America is within a mile (2 km) of popular sights such as Mall of America and Nickelodeon Universe. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Hampton Inn & Suites MSP Airport/ Mall of America's 146 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.
Guests of Hampton Inn & Suites MSP Airport/ Mall of America have access to an indoor pool, a fitness center, and a spa tub. Self parking is available for USD 30 per night. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
The box breakfast had rotten eggs. There was not enough parking and staff told you to drive around until you found something, even at 11:30 at night! The shuttle driver to the mall was great however the front desk persons told you conflicting information about when the service was available.
I love love love the bathroom. Everything was nice and the price is great.
We were disappointed in the lack of cleanliness. The halls/stairs needed vacuuming. Our room was dusty and our room was not serviced with clean towels and garbage on our second day. Due to covid we were not able to use the amenities and staff was limited which is understandable.
The staff is great and very friendly. Nice hotel, very convenient.
Property under construction...workman noise, dust everywhere, monopolizing elevators. I Understand with the virus not having availability of public amenities but reduce the price of the stay then. Paid full price with no hot tub, no free breakfast and offered no vouchers or alternative , no shuttle, no gym. My room had no remote control and the shower water continuously went cold.
Overall we had a decent stay. Dan S. was super helpful to me by going above & beyond with e-faxing important documents for me. Breakfast was great all 3 days. However, there were some water issues for flushing toilet & hot water for the shower due to construction on another floor. Staff was very indifferent when we told them these issues. This property also didn't have fresh baked cookies as other Hamptons I've stayed at. I was sadly disappointed. Its the little things that makes the difference.
Great location and place to enjoy Minneapolis. The breakfast was good and always filled. The staff and people staying were very friendly.
