It was close to the location that I wanted it to be it had a nice morning breakfast the swimming pool was up and functioning the rooms were big and clean
Everyone was very friendly:)
Spacious room. However, with 3 kids looking forward to swimming, we were told the pool was closed. We were given no advance notice or indication on Orbitz. It was our main reason for choosing this hotel.
For a Hampton Inn, this was really just ok and nothing outstanding. The breakfast was a bag when other hotels had an open breakfast, staff was polite but not welcoming, had to look for the tv remote on arrival under the bed and tv wasn’t plugged in. Not a bad experience but not a great one either
A nice, clean property just six minutes from the airport.
The non contact check in did not work. The grab and go breakfast was pretty poor. Other chains have full hot breakfast. Also the second day had a problem with the water that was only very hot with no cold water at all. Location to the mall was good.
Walking in to the building in main lobby was nice! Once we got on the elevator to go to our floor we walked off the elevator to a dirty carpet with trash and it looked like it had been vacuumed in weeks. The room had stains on the carpet and the walls by the bed had stains and the bathroom also had stains and hair from the past guest...what happened to the Covid precautions? If this was considered cleaned what would it look like if there was no Covid precautions? Ice machine was also filthy...Dirty empty monster can on the ice dispenser..Just very dirty ...
The box breakfast had rotten eggs. There was not enough parking and staff told you to drive around until you found something, even at 11:30 at night! The shuttle driver to the mall was great however the front desk persons told you conflicting information about when the service was available.
I love love love the bathroom. Everything was nice and the price is great.
We were disappointed in the lack of cleanliness. The halls/stairs needed vacuuming. Our room was dusty and our room was not serviced with clean towels and garbage on our second day. Due to covid we were not able to use the amenities and staff was limited which is understandable.
The staff is great and very friendly. Nice hotel, very convenient.
Property under construction...workman noise, dust everywhere, monopolizing elevators. I Understand with the virus not having availability of public amenities but reduce the price of the stay then. Paid full price with no hot tub, no free breakfast and offered no vouchers or alternative , no shuttle, no gym. My room had no remote control and the shower water continuously went cold.
Overall we had a decent stay. Dan S. was super helpful to me by going above & beyond with e-faxing important documents for me. Breakfast was great all 3 days. However, there were some water issues for flushing toilet & hot water for the shower due to construction on another floor. Staff was very indifferent when we told them these issues. This property also didn't have fresh baked cookies as other Hamptons I've stayed at. I was sadly disappointed. Its the little things that makes the difference.
Great location and place to enjoy Minneapolis. The breakfast was good and always filled. The staff and people staying were very friendly.
Great place to stay if you are flying in or out of Minneapolis
Located in East Bloomington, Hampton Inn & Suites MSP Airport/ Mall of America is within a mile (2 km) of popular sights such as Mall of America and Nickelodeon Universe. This 146-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Hampton Inn & Suites MSP Airport/ Mall of America's 146 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.
Guests of Hampton Inn & Suites MSP Airport/ Mall of America have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 30 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.
It was close to the location that I wanted it to be it had a nice morning breakfast the swimming pool was up and functioning the rooms were big and clean
Everyone was very friendly:)
Spacious room. However, with 3 kids looking forward to swimming, we were told the pool was closed. We were given no advance notice or indication on Orbitz. It was our main reason for choosing this hotel.
For a Hampton Inn, this was really just ok and nothing outstanding. The breakfast was a bag when other hotels had an open breakfast, staff was polite but not welcoming, had to look for the tv remote on arrival under the bed and tv wasn’t plugged in. Not a bad experience but not a great one either
A nice, clean property just six minutes from the airport.
The non contact check in did not work. The grab and go breakfast was pretty poor. Other chains have full hot breakfast. Also the second day had a problem with the water that was only very hot with no cold water at all. Location to the mall was good.
Walking in to the building in main lobby was nice! Once we got on the elevator to go to our floor we walked off the elevator to a dirty carpet with trash and it looked like it had been vacuumed in weeks. The room had stains on the carpet and the walls by the bed had stains and the bathroom also had stains and hair from the past guest...what happened to the Covid precautions? If this was considered cleaned what would it look like if there was no Covid precautions? Ice machine was also filthy...Dirty empty monster can on the ice dispenser..Just very dirty ...
The box breakfast had rotten eggs. There was not enough parking and staff told you to drive around until you found something, even at 11:30 at night! The shuttle driver to the mall was great however the front desk persons told you conflicting information about when the service was available.
