Great staff clean and quiet
We thought the rooms were beautiful and clean. The common area downstairs was also bright a cheerful!
Seemed a little run down
Amazing service, clean rooms, nice toiletries provided, and yummy breakfast! Thank you to Veronica the manager who set up our shuttle from the airport regardless of no driver.
Helpful staff. Clean, good location for airport.
Hair all over our room…hallway was full of dirty sheets and trash until the room service staff got to it. It looked terrible!!
Safe and safe
Great hotel, clean and updated great rates for easy transport to airport.
Didnt realize there was a $15 overnight parking fee. Then got stuck twice, spent 30 minutes getting my car out of the snow. Ridiculous!! Unplowed parking lot is unacceptable. I walked to dinner next door and see Confort Inn has a clean, plowed parking lot. Maybe i will stay with them next time.
all staff were very friendly. we enjoyed the breakfast in the morning. the girl at the breakfast buffet was very helpful. we also enjoy the music the have in the kitchen. 😄
The woman working at the front desk was super helpful and kind!
Got caught in the airline cancellation mess and needed a quick place to stay the night. This place was convenient and with the shuttle was an easy place to spend the night with an early flight the next morning.
They let me check in early ang check out an hour later.
The property and cleanliness was excellent, but the kitchen staff appeared to be more focused on listening to Mexican music (very load), leaning on a wall looking at their phone and bringing sausage links to other employees, rather than looking focused on professionalism and their job.
Located in East Bloomington within a mile (2 km) of Mall of America, Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel is within 2 miles (3 km) of other popular sights such as Nickelodeon Universe. This hotel has 171 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is offered each morning.
Guests can enjoy free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a gift shop, and a vending machine.
Great staff clean and quiet
Christopher, Thank you for your review. Please come see us again.
Jason, Thank you for being our guest! We look forward to hosting your next Bloomington visit.
We thought the rooms were beautiful and clean. The common area downstairs was also bright a cheerful!
Hooshang, Thank you for complimenting our location so kindly. We all work diligently to provide a welcoming space and rooms. Please visit us again, the next time you are in Bloomington.
Seemed a little run down
I am saddened to hear that your stay was not up to satisfactory terms. I surely hope this will not discourage you to book with us again in the future! If you grant us a second chance we promise to make it right. We are bound and determined to make your experience an extraordinary one. I sincerely apologize for this debacle. However, if you grant us another chance for redemption...? We promise to make it right the 2nd time around. If further assistance is needed from our side, please do not hesitate to reach out. We are here tp help and happy to oblige. Have a beautiful day.
Amazing service, clean rooms, nice toiletries provided, and yummy breakfast! Thank you to Veronica the manager who set up our shuttle from the airport regardless of no driver.
Thank you to the moon and back for scoring us a 10/10. We anticipate another amazing stay on the way.
Helpful staff. Clean, good location for airport.
Thank you for allowing us to serve you. We hope you will come back to visit us again for another pleasant experience. Ciao for now!
Hair all over our room…hallway was full of dirty sheets and trash until the room service staff got to it. It looked terrible!!
Hello Wendy,We would like to follow up with you in regards to your stay. Can you call us directly so that we may further discuss.Thank you,
Hello John,It was our pleasure to host your stay. We hope to see you again.
Mary Ann,Thank you so much for mentioning that we have a great staff, and that the property is clean and quiet! We hope you stay with us again soon!