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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Property amenity
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Hot Tub
  • Gym

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Knott Sky Park
    ‪3 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪6 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪77 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Twentynine Palms

Located 1.6 mi (2.5 km) from Knott Sky Park, SureStay Plus by Best Western Twentynine Palms Joshua Tree is within a 10-minute drive of other popular attractions like Twentynine Palms Art Gallery. This 82-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Knott Sky Park - 3 min drive - 1.5 miles
  • 29 Palms Historical Society - 5 min drive - 3.5 miles
  • Tortoise Rock Casino - 6 min drive - 3.9 miles
  • Joshua Tree National Park Oasis Visitor Center - 6 min drive - 4.2 miles
  • Joshua Tree National Park North Entrance - 12 min drive - 7.6 miles

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a fitness center
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers a gym, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 25 to November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

What's there to do near SureStay Plus by Best Western Twentynine Palms Joshua Tree?

This hotel is located in Twentynine Palms, close to Theatre 29, Tortoise Rock Casino, and 29 Palms Historical Society. You'll also find Joshua Tree National Park Oasis Visitor Center and Knott Sky Park within a short drive.

How much does it cost to stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Twentynine Palms Joshua Tree on May 11, 2025 start from $91.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree include a casino?

No, SureStay Plus by Best Western Twentynine Palms Joshua Tree doesn't have a casino.

Will I find an indoor pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool will be open from March 25 until November 20.

What will couples enjoy most about a stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a restaurant with a breakfast menu?

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus by Best Western Twentynine Palms Joshua Tree allow pets to stay for free?

No, pets aren't allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree though service animals are welcome.

Are there connecting rooms at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Plus by Best Western Twentynine Palms Joshua Tree?

The closest major airport to SureStay Plus by Best Western Twentynine Palms Joshua Tree is Bermuda Dunes, CA (UDD), which is about 28.6 mi away.

Are there rooms with balconies that I can book at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, you won't find guestrooms with balconies at SureStay Plus by Best Western Twentynine Palms Joshua Tree.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 266 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 124 out of 1002 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness
The breakfast room very small. The rooms were not made up daily,
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

rocio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jazmyne

Stayed 1 night in Jan 2025

4/10 Poor

Hye yeon

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a leak from the ceiling and it kept us awake all night
Stayed 1 night in Jan 2025

10/10 Excellent

Juan Fernando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating, considering how late I arrived. All the staff was super friendly. I was downstairs, I could easily hear the upstair neighbors thumping around and everyone's water pressure as neighbors turned on their showers. Breakfast was good and much appreciated. Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Decent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vijay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Besides front desk personnel, everything was so bad. I would give negative stars if I could. The bathroom was broken and moldy, curtains were ripped. The floor was so dirty that you can’t even put your feet down without getting it dirty. Outlet for hairdryer was not working. Breakfast was a joke, not even chocolate milk available for kids. Stay away from this motel.
Stayed 1 night in Jan 2025

8/10 Good

Laura, Santa Fe Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Jacuzzi out of service.
Stayed 2 nights in Jan 2025

6/10 Okay

Leah

Stayed 1 night in Jan 2025

4/10 Poor

Tia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this room because they advertised they had a pool and hot tub and neither were available.
Stayed 1 night in Jan 2025

6/10 Okay

Morgaine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Close to hiking/ park. Facility / rooms are very outdated. Bed was comfortable and clean. Pool area was disgusting. Hot tub was empty and nasty. The eggs were basically frozen at breakfast. Got a day pass for the Omini hot spring spa in Palm Springs an hour outside Joshua tree after staying and it was amazing and made up for everything.
Stayed 1 night in Jan 2025

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a room with a kitchen, but upon arrival, we found it to be in very poor condition. The kitchen was extremely outdated, covered in grease, and even had a frying pan filled with oil left in the oven. The listing claimed to include kitchen tools like knives and a cutting board, but none were provided. After asking the front desk, they supplied plastic utensils along with pots and pans, but the pots were dirty and required cleaning before use. The room itself had an unpleasant odor, reminding me of body odor, so we had to open all the windows to air it out. The carpet appeared unvacuumed for some time, and there was a small hole in the ceiling that looked like it had been cut with a knife. Additionally, the window screen was bent and looked like it had been kicked out; we put it back on as a courtesy. Overall, the experience was disappointing, especially given the extra cost for the kitchen. The lack of proper supplies and poor maintenance of the room made it an unpleasant stay. We will not be returning.
Stayed 2 nights in Dec 2024

4/10 Poor

Karen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was black mold in the shower, there was a baby cockroach in the room. The pool and hot tub were not working they said due to maintenance issues
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shyenne

Stayed 1 night in Dec 2024

6/10 Okay

Niza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average
Stayed 1 night in Dec 2024

10/10 Excellent

TOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sally

Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tommy

Traveled with family
The sink water didn’t work good it dripped. The light around the mirror wasn’t good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jazmin

Stayed 2 nights in Dec 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I paid extra for a room with a jacuzzi bathtub, and it did not work. There was no hot water in the tub no matter how long I ran it. I advised the front desk and was told I would receive a partial credit for this, since the room cost extra for an amenity I could not use, and I was not credited anything.
Stayed 3 nights in Dec 2024

6/10 Okay

Nadia

Traveled with family
Disliked: Property conditions & facilities, room comfort
The pull out bed was worn out and you can feel the spring sitting/sleeping in it. The room was not as clean as it can be and you can see grim on the kitchen sink. They have microwave in the room but only provide paper plates and plastic forks, spoon and knives upon request.
Stayed 2 nights in Dec 2024

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