Comfort Inn Matthews - Charlotte

Property class: 2.5

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

A modern living room with blue sofas, a fireplace, a flat-screen TV, and a staircase.
A restaurant with booths and tables, a coffee machine, and a TV mounted on the wall.
A reception desk with a stone and wood design, a large crescent moon decoration, and four wall-mounted lamps.
A modern office with a desktop computer, printer, and two chairs.
A hotel room with a bed, two sofas, a desk with a chair, a small table, and a mirror.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Matthews Community Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

King Room - Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(129 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(117 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Matthews

Comfort Inn Matthews - Charlotte places you within 2 miles (3 km) of Novant Health Matthews Medical Center and Bowlero Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Bowlero Matthews - 4 min drive - 2.3 miles
  • Matthews Community Center - 4 min drive - 2.7 miles
  • Sportsplex at Matthews - 4 min drive - 2.9 miles
  • McAlpine Creek Greenway - 5 min drive - 3.3 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪East 74 Family Restaurant - ‬4 min drive
  • ‪Cracker Barrel - ‬11 min walk

About this property

Comfort Inn Matthews - Charlotte

Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Aug 27, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Promenade on Providence. You'll also find Bowlero Matthews and Matthews Community Center within a short drive.

Will I be able to park at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

Is Comfort Inn Matthews - Charlotte good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a free daily breakfast.

Does Comfort Inn Matthews - Charlotte have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Does Comfort Inn Matthews - Charlotte have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.1 mi away (32-minute drive).

Can I book a room with a balcony at Comfort Inn Matthews - Charlotte?

No, there aren't any guestrooms with balconies at Comfort Inn Matthews - Charlotte.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 628 out of 1252 reviews
Rating 8 - Good. 327 out of 1252 reviews
Rating 6 - Okay. 147 out of 1252 reviews
Rating 4 - Poor. 80 out of 1252 reviews
Rating 2 - Terrible. 70 out of 1252 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

TAKEAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great and staff is awesome
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for overnight while traveling north.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, awesome staff and great parking.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, very pleased.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and quiet. The hotel is older but the upkeep is good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what I needed great staff clean rooms VERY SOFT BEDS .. best bed I have slept on in a motel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and super friendly staff!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast full breakfast was very good
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, building is well-maintained, breakfast could be improved but acceptable, parking is plenty
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Everything we needed. Great hotel, great location, comfy beds, quiet. Great water pressure in the shower!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I’ll stay in the Matthews- Charlotte area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Yes , felt very safe, room was clean. Bathroom was very clean as well. Would stay again and recommend other family members to stay also.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was actually pretty decent for budget hotel. Hotel definitely older and showing wear but overall clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly people and excellent breakfast and the bes are so soft and comfortable
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with many options. Room was clean and comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mbekezeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good night stay. Thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very nice
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. Seemed to be in a good area as well.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities
Very clean, would stay again
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Irayia

Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only place I stay when I come to the Charlotte area.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for price.
Stayed 2 nights in Mar 2026