Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with a 24-hour fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Business center
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(111 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(95 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

Located within 2 miles (3 km) of Novant Health Matthews Medical Center, Comfort Inn Matthews - Charlotte is within 3 miles (5 km) of Sportsplex at Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 2.3 miles
  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Spectrum Center - 17 min drive - 12.6 miles
  • Bank of America Stadium - 18 min drive - 13.5 miles
  • Carowinds Theme Park - 23 min drive - 25.8 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with a 24-hour fitness center and a seasonal outdoor pool
Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Feb 10, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Feb 11, 2026 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find McAlpine Creek Greenway and Independence Shopping Center within a short drive.

Is parking available on site at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

What will couples enjoy most about a stay at Comfort Inn Matthews - Charlotte?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Comfort Inn Matthews - Charlotte have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Does Comfort Inn Matthews - Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.1 mi away (32-minute drive).

Are there rooms with balconies at Comfort Inn Matthews - Charlotte?

No, at Comfort Inn Matthews - Charlotte, there aren't any guestrooms that list a balcony.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 553 out of 1122 reviews
Rating 8 - Good. 304 out of 1122 reviews
Rating 6 - Okay. 128 out of 1122 reviews
Rating 4 - Poor. 74 out of 1122 reviews
Rating 2 - Terrible. 63 out of 1122 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

6/10 Okay

Kiara

Business traveler, Traveled with family
Liked: Cleanliness
None
Stayed 1 night in Oct 2025

8/10 Good

Erik

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
My stay was quite a pleasant one. The room was clean and all the amenities were functional. I was able to sleep and rest fully and comfortably. Am looking forward to booking here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dennis Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Frandia

Traveled with family
Liked: Cleanliness, staff & service
Clean rooms
Stayed 1 night in Nov 2025

8/10 Good

Thalia

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Average quality but very nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Kellner

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spotless and elegantly furnished. My stay was a very pleasant one will gladly stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Malik

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highñy recommended family friendly
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Business traveler
Liked: Staff & service
Rooms smell molded and there outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service
Clean room, such a great location! It’s very walkable to get to everything you need. Bed is comfortable, room is great even though I was in the first floor.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great, the rest was awful. The entire place had a very noticeable and disgusting odor. The rooms had an even worse smell. Aside from being dated, the entire property, especially the rooms were in disrepair. There was the appearance of mold on the bathroom ceiling and window curtains looked soiled. I could go on and on, but I think I have explained enough.
Stayed 3 nights in Oct 2025

4/10 Poor

John

Traveled with partner
Disliked: Amenities, property conditions & facilities
Motel desperately needs updating. Room has mold smell from windows leaking water and causing an odor and mold along curtains and molding. Refrigerator only stayed on freezing w no dial to adjust temperature. Sink faucet was leaking as well Mold on bathroom ceiling Lighting by sink was dim. Needed major work. Would not stay at this location Mathews NC
Stayed 4 nights in Oct 2025

4/10 Poor

Dave

Business traveler
Liked: Staff & service
Disliked: Amenities
Room looks like it was still in the 70s, very outdated, people in the room next door where very loud
Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Breakfast area is small
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The hotel staff is just awesome. The rooms are very clean. The bedding is very clean. Parking is efficient most of all the price is affordable. Did you hear what I said the price is affordable
Stayed 1 night in Oct 2025

10/10 Excellent

Mukeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Perfect location
Stayed 1 night in Oct 2025

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had 3 rooms reserved. The 1st room assigned had an EXTREMELY strong odor of Urine. We informed the desk and at first the attendant suggested some room deodorizer spray which was readily available at the check-in counter. That in itself was not a good idea. The attendant at the desk was then very polite and graciously changed the room for us. All three of the rooms were musty smelling regardless. No complaints about the staff at all she was very kind and helpful. Overall the hotel needs a renovation and the smell of cigarette smoke outside at the entrance when arriving or leaving was not pleasant. I would not recommend a stay here.
Stayed 3 nights in Oct 2025

2/10 Terrible

Walter

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025