Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Two large beds with white linens and throw blankets, a desk, and a flat-screen TV.
Welcome to our reception area, featuring a stylish desk and warm lighting.
Relax by the pool surrounded by lush greenery and shaded by umbrellas.
Enjoy cooking and dining in this well-equipped kitchen with a long counter, refrigerator, and microwave.
Relax in style with a large flat-screen TV, cozy fireplace, and comfortable seating.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪18 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(85 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(100 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Matthews

Comfort Inn Matthews - Charlotte places you within 2 miles (3 km) of Novant Health Matthews Medical Center and Bowlero Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 1.9 miles
  • Sportsplex at Matthews - 5 min drive - 3.1 miles
  • Bojangles' Coliseum - 13 min drive - 8.7 miles
  • Spectrum Center - 17 min drive - 12.2 miles
  • SouthPark Mall - 18 min drive - 9.0 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪East 74 Family Restaurant - ‬3 min drive
  • ‪Hibachi Buffet - ‬7 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Aug 10, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find Matthews Community Center and Bowlero Matthews within a short drive.

Will I be able to park at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

Is Comfort Inn Matthews - Charlotte good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Are there connecting rooms at Comfort Inn Matthews - Charlotte?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 17.3 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.3 mi away (30-minute drive).

Are there rooms with balconies at Comfort Inn Matthews - Charlotte?

No, at Comfort Inn Matthews - Charlotte, there aren't any guestrooms that list a balcony.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1007 reviews
Rating 8 - Good. 283 out of 1007 reviews
Rating 6 - Okay. 111 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Business traveler
Liked: Amenities, property conditions & facilities
The staff was friendly, kind and always very courteous. The building was clean well maintained. My room was exceptional and bed was comfy!
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet inexpensive hotel without noisy tenents
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Pakou

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was spacious and nice! It does have an off smell but bearable. Overall, it’s great for what it is & the price.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Stayed 2 nights in Apr 2025

10/10 Excellent

Janeaha

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed about the pool not being open and breakfast was over at 9am. Other than that, it was a quiet good nights rest. Clean room.
Stayed 1 night in May 2025

8/10 Good

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The breakfast was good with plenty of options. The room was clean and the bed was comfortable.
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this property for an overnight stay in the Town of Matthew
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, leesburg

Stayed 1 night in May 2025

8/10 Good

BRAIMA

Liked: Cleanliness, property conditions & facilities, room comfort

One night

It was a one night trip and did not use a lot of the services. I was satisfied with the room and the check in was excellent.
Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not let my employee stay with service dog !!!!! Had to find different HOTEL!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Tito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Stayed 1 night in Jan 2025

10/10 Excellent

Jaquata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great location and friendly staff. When I had an issue with my door they were quick to try to solve the problem.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice; staff on desk and in breakfast area polite and efficient
Stayed 2 nights in Apr 2025

8/10 Good

Brittney

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025