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Comfort Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Comfort Inn Matthews - Charlotte

Exterior
Seasonal outdoor pool
Exterior
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(124 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(106 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

Comfort Inn Matthews - Charlotte places you within 2 miles (3 km) of Novant Health Matthews Medical Center and Bowlero Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Spectrum Center - 17 min drive - 12.6 miles
  • SouthPark Mall - 17 min drive - 9.2 miles
  • Bank of America Stadium - 18 min drive - 13.5 miles
  • Carowinds Theme Park - 23 min drive - 25.8 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Comfort Inn Matthews - Charlotte

Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on May 28, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find Bowlero Matthews and McAlpine Creek Greenway within a short drive.

Will I be able to park at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

Is Comfort Inn Matthews - Charlotte good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a free daily breakfast.

Does Comfort Inn Matthews - Charlotte have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Does Comfort Inn Matthews - Charlotte have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.1 mi away (32-minute drive).

Can I book a room with a balcony at Comfort Inn Matthews - Charlotte?

No, there aren't any guestrooms with balconies at Comfort Inn Matthews - Charlotte.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 598 out of 1198 reviews
Rating 8 - Good. 316 out of 1198 reviews
Rating 6 - Okay. 141 out of 1198 reviews
Rating 4 - Poor. 77 out of 1198 reviews
Rating 2 - Terrible. 66 out of 1198 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Otoniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
BF was great. Carpet has that humidity smell to it but other than that was a good stay. Fully recommend, and for the price can’t ask for more
Stayed 1 night in Apr 2026

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for overnight while traveling north.
Stayed 1 night in Apr 2026

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and safe hotel, good price, a little dated, but, again, took it for the good price and good location
Stayed 1 night in Feb 2026

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

8/10 Good

Irayia

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Nice stay, friendly staff.
Stayed 1 night in Feb 2026

8/10 Good

Hallie, Florence

Very convenient location
Stayed 1 night in Feb 2026

6/10 Okay

Felicia

Traveled with family and small children, Business traveler
Disliked: Amenities
Room matched the price... Decent staff Breakfast was canceled due to snow storm, I only booked bc of free breakfast. I felt they should have at least had grab and go bags for guests, as no restaurants were open in the area either
Stayed 2 nights in Jan 2026

10/10 Excellent

Catrina

Everything was great except it took the heat a long time to come on.
Stayed 1 night in Feb 2026

10/10 Excellent

Chloe

Stayed 1 night in Jan 2026

6/10 Okay

Sharon, Hartland

Traveled with partner
Staff was nice. Shower curtain was practically falling off and could have been a cleaner room. Elevator broke down while we were there.
Stayed 1 night in Jan 2026

2/10 Terrible

Karen

Disliked: Staff & service, amenities
Never again ice machine down NO USB PORT they need to update. This was emergency giveaway situation and they said it was a very good place to come to you and this was like OK let me go there. Big mistake. The tub had no stopper to take a bath trust and believe I can equip to take care of craziness. I cleaned up behind housekeeping, cause I don’t trust their cleaning and even I put a towel in the tub to sit on, but there was no stopper to take a bath.. Yeah, will not be back
Stayed 1 night in Jan 2026

10/10 Excellent

Madison

Stayed 1 night in Jan 2026

2/10 Terrible

Victoria

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel greeted us with a pungent mix of cigarette smoke and lingering marijuana aroma. Check-in was swift, and we were promptly placed on the first floor. However, the room was in a state of disrepair, with visible mold and leaks throughout. The images displayed on Expedia don’t look the same. Hand prints on the headboard, a post card that was written on from a previous guest. Mold in the bathroom, red body fluids on the wall & feces . Absolutely disgusting shame on Expedia for not returning my money. It was definitely not a hotel experience more so haunted hotel with nasty all over it . Highly recommend you find another property to stay with
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Tiliyah

Liked: Cleanliness
We only got to eat once
Stayed 3 nights in Jan 2026

10/10 Excellent

Hope

Stayed 7 nights in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, convenient location. I will always use this location for my regular visits to NC.
Stayed 4 nights in Jan 2026

8/10 Good

Lorie

Business traveler
Liked: Cleanliness
Room good, most of the staff nice. Breakfast just ok. Wish it was a little better. Overall, I am coming back next week.
Stayed 4 nights in Jan 2026

10/10 Excellent

Otto

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Liked: Cleanliness, property conditions & facilities
Everything was super great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Hope

Stayed 1 night in Jan 2026

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean facility, friendly staff. 24 hour coffee available. Love staying here
Stayed 1 night in Jan 2026

10/10 Excellent

Nadine

Great value!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 4 nights in Jan 2026

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