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Comfort Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Free daily buffet breakfast
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Bank of America Stadium
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(116 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(101 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Parking included
  • Free WiFi
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7.6 out of 10, Good, 20 reviews
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The price is $91
Mar 29 - Mar 30
Total with taxes and fees
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About the neighborhood

Matthews

Comfort Inn Matthews - Charlotte places you within 2 miles (3 km) of Novant Health Matthews Medical Center and Bowlero Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 2.3 miles
  • Matthews Heritage Museum - 4 min drive - 2.3 miles
  • Spectrum Center - 17 min drive - 12.6 miles
  • Bank of America Stadium - 18 min drive - 13.5 miles
  • Carowinds Theme Park - 23 min drive - 25.8 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Lobby
Quality Inn & Suites Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
7.4 out of 10, Good, 1,001 reviews
$75 nightly
The price is $80
Mar 29 - Mar 30
Total with taxes and fees
Quality Inn & Suites Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Apr 5, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Promenade on Providence. You'll also find Bowlero Matthews and Matthews Community Center within a short drive.

Will I be able to park at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

Is Comfort Inn Matthews - Charlotte good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a seasonal outdoor pool and a free daily breakfast.

Does Comfort Inn Matthews - Charlotte have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Does Comfort Inn Matthews - Charlotte have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.1 mi away (32-minute drive).

Can I book a room with a balcony at Comfort Inn Matthews - Charlotte?

No, there aren't any guestrooms with balconies at Comfort Inn Matthews - Charlotte.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 566 out of 1139 reviews
Rating 8 - Good. 307 out of 1139 reviews
Rating 6 - Okay. 129 out of 1139 reviews
Rating 4 - Poor. 72 out of 1139 reviews
Rating 2 - Terrible. 65 out of 1139 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, nice staff, good breakfast. Nice location.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Beds are comfortable, room was clean, and staff friendly. Very good breakfast. Parking a little crowded and big trucks parking longways taking up 6-7 spots leaving less parking for cars when there was other parking for trucks. Quiet most of the time and very conveniently located.
Stayed 1 night in Dec 2025

10/10 Excellent

Khala

Stayed 1 night in Dec 2025

10/10 Excellent

Timotias

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

8/10 Good

manolo

Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

10/10 Excellent

Debbie

Stayed 1 night in Dec 2025

6/10 Okay

Harriett

Very basic. Located in a highly commercialized area.
Stayed 1 night in Dec 2025

10/10 Excellent

Niranjan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing one day stay at ComfortInn Mathews
Stayed 1 night in Dec 2025

8/10 Good

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use a renovation, but the room was clean and spacious. The breakfast selection was good with hot and cold items. The staff kept the food replenished and area clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities
Very clean room no issues with any staff.
Stayed 1 night in Dec 2025

8/10 Good

emilio

Traveled with family
Every thing was great very clean and spotless!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Alica

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Big dirty brown spot on ironing board, small bathroom, water did not get but so hot, elevator and room style very old and outdated, even though it was non smoking, everything still smelled like smoke, one of our lights didn't work, the curtains had brown spots all over them, the staff were barely at the desk for help, the breakfast yogurt was spoiled as soon as i got it out the refrigerator looked like they didn't check the dates, the food was horrible and had a nasty after taste, and my bed sheets had spots the second day when hospitality left out my bed was no longer clean. It was not like that the first night. I will NEVER use this hotel again!
Stayed 2 nights in Dec 2025

4/10 Poor

Delta

Stayed 3 nights in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Dec 2025

8/10 Good

Osiris

Stayed 1 night in Dec 2025

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 2 nights in Dec 2025

4/10 Poor

Michael

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not match the pictures. When I got to the room, it smelled bad and was not very clean. Everything was old and rundown, the headboard was falling off the wall. I had to leave the room and get another room at the Fairfield Inn. Would not recommend this hotel.
Stayed 1 night in Dec 2025

4/10 Poor

Devonte

Disliked: Cleanliness, amenities, property conditions & facilities
Needs upgrades. And smell in room and hallways
Stayed 1 night in Nov 2025

4/10 Poor

Russell, Calhoun

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway leading to our room smelled. The room itself was ok, but severely dated and repairs needed to be made.
Stayed 3 nights in Oct 2025

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