Greenbrier Hotel2.5 out of 5.0
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Recent guest reviews
What I liked about this hotel: 1. Spacious room - almost exactly the same floor plan and square footage as my first one-bedroom apartment. 2. Well-located - right on Robson close to downtown shopping, Stanley Park, and the West End / Davie Village. Room for improvement: 1. Unacceptably spotty wifi - at times I found myself hanging out in the bathroom because that was the only place I could get wifi, other times there was just no service, period.
Extremely disappointing. Will never stay again. Old furniture, no elevator, no air conditioning, no amenities, rooms were old and cheap appliances, maintenance was terrible and priced as much as four star hotels.
We stayed here for a few days. Our stay was pleasant. For the rate you pay, it was a good value. The only problem I had would be the central heating. There was no way to control our room temperature except with the use of a measly heater. Another downside is the access to the rooms. With us being on the third floor and after a long day of venturing around Vancouver, climbing up four flights of stairs from the garage floor is not ideal. After returning home, a couple days later, guest services had emailed me letting us know that we forgot a pair of glasses and that they were willing to send it on over to us. I thought, "Awesome! That's so generous of them. Great service." A few days later after I had emailed them back with our address to send our item to, they said that the $200 deposit has already been returned back and that they could no longer send us the pair of glasses. What a disappointment in lack of service. They should have not agreed to ship it to us if they were not willing to with lack of their own expense in the first place.
Well, they seemed to only turn on the heat after 10 pm or so. I felt this kind of heat situation might encourage vermin. I just dont know. It was close to Whole Foods which I love and close to all major transportation. they may have had better rooms at higher prices. I rained a lot when I was there and I would drape my rain-soaked clothes over a chair that I inched close to the heater vents. By morning, it was dry. No heat in the bathroom that I could tell. Since I was coming from Los Angeles and a warmer climate even in winter, it was notably cold but I did bring lots of warm clothes so did not suffer. I use a bed bug liner in my luggage and follow all precautions in that regard when I travel.
It was centrally locate there was parking available for an extra $20.00. No elevator but a very walkable neighborhood and we felt safe.
Hotel was more than what we expected. Location was great..on Robson street,.very near to Stanley park, and waterfront. Lot of niceresturants,coffee shops safeway all nearby.the room was very spacious with kitchen facilities.the staff especially Maria was very helpful.Everyday morning we had breakfast with freshly baked croissants, rolls and scones from Cobs bakery only couple of blocks away. I highly recommend this hotel to all my friends.
Hotel layout and floor plan was excellent however, it could use a touch up. Let's say the room had a lot of experience. Walls and appliances looked like they have been around for a while. For the price and quality matched up. Would stay there again.
Nice large clean rooms at the center of town. Convenient basement parking and helpful staff. Within walking distance to everything and a great value for the money! I would go back with no hesitation.
I had to pay for parking. That wasn't great but the staff were very kind and were of great help! Noisy location so sleeping was a bit difficult at night. Other than that, restaurants and shopping malls were of walking distance. I wouldn't necessarily stay here again unless I don't find a better deal elsewhere.
Perfectly average hotel. Location was good, about 6 blocks from the Vancouver City Centre train station. Room was big and clean enough, could use an update and remodel though. No AC, radiator seemed to be set to full blast with no way to change it, so we ended up having to open the window a bit to let the room cool off. Bed was stiff but not unbearably so. Would stay here again if it were cheap enough.
If you are looking for a clean place JUST to sleep and shower, than this is your hotel. They missed my wake-call by 25 minutes causing me to frantically get ready but thank God I didn't have a flight to catch. Be sure to stay on the higher floors--I got placed on the first floor and the power went out and in the middle of the night when I was sleeping the staff had to come in my room for to switch the pilot light to back on.
We were happy to have a kitchen in the room. Whole Foods was just a few blocks away, so we could eat fruits and vegetables and cook healthy food during our stay. Perfect location! The included breakfast was excellent too!
My wife and I had a fantastic experience at the Greenbrier. The hotel is right in the middle of downtown, walking distance to everything. The staff is fantastic (especially Amanda) and were incredibly courteous and friendly, even for Canada! The rooms are large and comfortable, though not luxurious. But the room is clean, the place is nice, and the price is fantastic. There was no AC in our room, but we called down and they gave us some fans, which was all we really needed. We stayed for five days and wish we could have stayed more.
clean, warm, and hassle free. very close to the heart of downtown.
The staff was excellent; Manuel in particular was most helpful. The hotel shows its age in ways but is very well-kept. The suites are of good size and comfortable. The location is excellent, with Stanley Park a half-dozen blocks west and all of downtown within easy walking distance. There is street noise starting with local business hours during the day, but it's very quiet at night. If you're looking for a decent hotel on a budget, look no further. I would be happy to stay there again.
We were looking for a relative inexpensive hotel for a family on a budget. The Greenbriar meet those needs, but it is not the hotel for people looking for pampering. The major drawback to the hotel is the lack of air conditioning. We were in Vancouver during a hot spell and you had to have the windows open or roast. Unfortunately Robson street is pretty noisy until after midnight. The Greenbriar also does not have an elevator, so you have to lug your luggage up a couple of flights of stairs. The suite served very well for three (two adults and a child) and we cooked many of our meals. The full-size refrigerator was very handy and there are grocery stores a couple blocks away on Robson St. However, the provided dishes were rudimentary so it was fortunate that we had brought some with us. We had a car with us and paid the extra $20 per day for parking. There is no street parking in the neighborhood and the local public garage closed at night, so plan on paying for parking if you have a car. In summary- if you have ear plugs and you're looking for a relatively inexpensive apartment-like acommodations then the Greenbriar is for you. If you're traveling with someone who is disabled or are looking for a full-service modern hotel, the Greenbriar is not the place for you.
We were upgraded to deluxe suite, however to our horror the room was dated, no AC, facing the street and very noisy, shower was a trickle of cold water and no microwave, utensils or silverware in the attached kitchenette.If this is not convincing enough, other reasons not to go include no elevators & no bell boys(we had to haul our luggage to 3rd floor ourselves), people do not answer the phone, you get dried quarters of bagel for breakfast and horrible coffee. Avoid at all costs.
Problem #1 - Immediately upon arriving, lobby was stuffy, carpet was very worn with cigarette burn marks. Problem #2 - Room was exceptionally hot - only way to control air temperature was to open or close the window. Problem #3 - No food Only good thing was the sheets were clean.
I really got a lot more than I expected for the price. It was a junior suite...which really equated to a one bedroom apt. I couldn't have asked for anything more. It was an absolutely great location, friendly and helpful staff, and the room was clean and modern.
Located in West End, Greenbrier Hotel is within a mile (2 km) of popular sights such as Stanley Park and Canada Place. This 33-room hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services. Located centrally in Vancouver, it's also close to Granville Island Public Market and BC Place Stadium.
All 33 rooms provide free local calls and portable fans. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries.
Guests of Greenbrier Hotel enjoy free WiFi in public areas, coffee in a common area, and free newspapers. If you drive, self parking is CAD 20 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include laundry facilities and an ATM.