I liked the location, I could walk anywhere I needed to go. I have nothing bad to say about the place.
Very nice older hotel excellent location for discovering the city very friendly staff The room comes with a kitchen very handy for longer stay Also there is a washer and dryer available for a small fee Would highly recommend this hotel Great value
Little apartments converted to hotel suites. Great part of town easy access to a lot of sights, stores etc. Can walk to Stanley Park the beach and shopping districts. Hotel is very dated. Rooms although clean look like you are time warped back to the 60's. Toilet didn't flush properly sink didn't drain properly, etc.
I purchased 3 nights, and I couldn't make the first. I called ahead so they knew. I was so disappointed in my room I left early and didn't stay the third night. Now I understand that when you pay up front for the room you're not entitled any money back, but even after letting them know ahead of time I wasn't going to make it in town the first night and not spending the last night I thought maybe they would at least offer a little something. They didn't it. They even made me pay for two nights of parking. The room was a disaster. The white walls had streaks of black over them. The couches were old and I mean OOOOOLD. The kinda old that when you slapped it with your palm dust and dirt just flew up in the air. The beds are...you guessed it, OOOOOOLD. You can't control the temperature in your own room. I love Vancouver and visit from Seattle all the time. I especially love Robson street because of all the great places to eat. This was a place we booked for the convenient location. But there's other places nearby that I will be going to from now on.
What I liked about this hotel: 1. Spacious room - almost exactly the same floor plan and square footage as my first one-bedroom apartment. 2. Well-located - right on Robson close to downtown shopping, Stanley Park, and the West End / Davie Village. Room for improvement: 1. Unacceptably spotty wifi - at times I found myself hanging out in the bathroom because that was the only place I could get wifi, other times there was just no service, period.
Extremely disappointing. Will never stay again. Old furniture, no elevator, no air conditioning, no amenities, rooms were old and cheap appliances, maintenance was terrible and priced as much as four star hotels.
We stayed here for a few days. Our stay was pleasant. For the rate you pay, it was a good value. The only problem I had would be the central heating. There was no way to control our room temperature except with the use of a measly heater. Another downside is the access to the rooms. With us being on the third floor and after a long day of venturing around Vancouver, climbing up four flights of stairs from the garage floor is not ideal. After returning home, a couple days later, guest services had emailed me letting us know that we forgot a pair of glasses and that they were willing to send it on over to us. I thought, "Awesome! That's so generous of them. Great service." A few days later after I had emailed them back with our address to send our item to, they said that the $200 deposit has already been returned back and that they could no longer send us the pair of glasses. What a disappointment in lack of service. They should have not agreed to ship it to us if they were not willing to with lack of their own expense in the first place.
Well, they seemed to only turn on the heat after 10 pm or so. I felt this kind of heat situation might encourage vermin. I just dont know. It was close to Whole Foods which I love and close to all major transportation. they may have had better rooms at higher prices. I rained a lot when I was there and I would drape my rain-soaked clothes over a chair that I inched close to the heater vents. By morning, it was dry. No heat in the bathroom that I could tell. Since I was coming from Los Angeles and a warmer climate even in winter, it was notably cold but I did bring lots of warm clothes so did not suffer. I use a bed bug liner in my luggage and follow all precautions in that regard when I travel.
It was centrally locate there was parking available for an extra $20.00. No elevator but a very walkable neighborhood and we felt safe.
Hotel was more than what we expected. Location was great..on Robson street,.very near to Stanley park, and waterfront. Lot of niceresturants,coffee shops safeway all nearby.the room was very spacious with kitchen facilities.the staff especially Maria was very helpful.Everyday morning we had breakfast with freshly baked croissants, rolls and scones from Cobs bakery only couple of blocks away. I highly recommend this hotel to all my friends.
Hotel layout and floor plan was excellent however, it could use a touch up. Let's say the room had a lot of experience. Walls and appliances looked like they have been around for a while. For the price and quality matched up. Would stay there again.
Nice large clean rooms at the center of town. Convenient basement parking and helpful staff. Within walking distance to everything and a great value for the money! I would go back with no hesitation.
I had to pay for parking. That wasn't great but the staff were very kind and were of great help! Noisy location so sleeping was a bit difficult at night. Other than that, restaurants and shopping malls were of walking distance. I wouldn't necessarily stay here again unless I don't find a better deal elsewhere.
Perfectly average hotel. Location was good, about 6 blocks from the Vancouver City Centre train station. Room was big and clean enough, could use an update and remodel though. No AC, radiator seemed to be set to full blast with no way to change it, so we ended up having to open the window a bit to let the room cool off. Bed was stiff but not unbearably so. Would stay here again if it were cheap enough.
If you are looking for a clean place JUST to sleep and shower, than this is your hotel. They missed my wake-call by 25 minutes causing me to frantically get ready but thank God I didn't have a flight to catch. Be sure to stay on the higher floors--I got placed on the first floor and the power went out and in the middle of the night when I was sleeping the staff had to come in my room for to switch the pilot light to back on.
We were happy to have a kitchen in the room. Whole Foods was just a few blocks away, so we could eat fruits and vegetables and cook healthy food during our stay. Perfect location! The included breakfast was excellent too!
My wife and I had a fantastic experience at the Greenbrier. The hotel is right in the middle of downtown, walking distance to everything. The staff is fantastic (especially Amanda) and were incredibly courteous and friendly, even for Canada! The rooms are large and comfortable, though not luxurious. But the room is clean, the place is nice, and the price is fantastic. There was no AC in our room, but we called down and they gave us some fans, which was all we really needed. We stayed for five days and wish we could have stayed more.
clean, warm, and hassle free. very close to the heart of downtown.
The staff was excellent; Manuel in particular was most helpful. The hotel shows its age in ways but is very well-kept. The suites are of good size and comfortable. The location is excellent, with Stanley Park a half-dozen blocks west and all of downtown within easy walking distance. There is street noise starting with local business hours during the day, but it's very quiet at night. If you're looking for a decent hotel on a budget, look no further. I would be happy to stay there again.
Located in Central Vancouver, Greenbrier Hotel is within a mile (2 km) of popular sights such as Canada Place and BC Place Stadium. This 33-room hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and portable fans.
Greenbrier Hotel features free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, self parking is CAD 20 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. This smoke-free hotel also has an ATM.
I liked the location, I could walk anywhere I needed to go. I have nothing bad to say about the place.
Very nice older hotel excellent location for discovering the city very friendly staff The room comes with a kitchen very handy for longer stay Also there is a washer and dryer available for a small fee Would highly recommend this hotel Great value
Thank you for your kind words. It is our commitment to offer the best service to our guests and it makes us really happy to hear compliments about it! Warm regards,
Little apartments converted to hotel suites. Great part of town easy access to a lot of sights, stores etc. Can walk to Stanley Park the beach and shopping districts. Hotel is very dated. Rooms although clean look like you are time warped back to the 60's. Toilet didn't flush properly sink didn't drain properly, etc.
We appreciate all you comments, we have already informed the maintenance team. We look forward to the next opportunity to welcome you back! Best regards,
I purchased 3 nights, and I couldn't make the first. I called ahead so they knew. I was so disappointed in my room I left early and didn't stay the third night. Now I understand that when you pay up front for the room you're not entitled any money back, but even after letting them know ahead of time I wasn't going to make it in town the first night and not spending the last night I thought maybe they would at least offer a little something. They didn't it. They even made me pay for two nights of parking. The room was a disaster. The white walls had streaks of black over them. The couches were old and I mean OOOOOLD. The kinda old that when you slapped it with your palm dust and dirt just flew up in the air. The beds are...you guessed it, OOOOOOLD. You can't control the temperature in your own room. I love Vancouver and visit from Seattle all the time. I especially love Robson street because of all the great places to eat. This was a place we booked for the convenient location. But there's other places nearby that I will be going to from now on.
Dear Vince, Thank you for your constructive review, your valuable feedback has been passed on to our team, and improvements will be made. We are glad you enjoyed our convenient location, but I apologise for the issues you encountered during your stay. I am sorry you could not make the first night, however you had chosen the non-refundable cancellation policy which states "reservations that are deemed “Non-Refundable” are NOT subject to cancellation policies and are non-transferable. In order to secure the lower rate at the time of the booking, the guest has waived the ability to cancel or modify the booking. The amount for the entire stay is due at the time of the booking and is not refundable for any reason." I apologise you were not satisfied with your room, however if you had brought these issues to the attention of the front desk agent we could have responded accordingly to make your stay more comfortable. With regards to the payment, you were advised that due to your chosen cancellation policy you would not be due a refund for the last night, and the parking was used for the following day also, to which you agreed. In relation to the heating issue, upon check-in all guests are informed the heating is automatic, but that we do have fans, heaters and blankets available upon request, I am sorry if this was not communicated clearly to you. We hope to have another opportunity to welcome you back in the future and serve you better. Best Wishes, Guest Services Team | Greenbrier Hotel
What I liked about this hotel: 1. Spacious room - almost exactly the same floor plan and square footage as my first one-bedroom apartment. 2. Well-located - right on Robson close to downtown shopping, Stanley Park, and the West End / Davie Village. Room for improvement: 1. Unacceptably spotty wifi - at times I found myself hanging out in the bathroom because that was the only place I could get wifi, other times there was just no service, period.
Extremely disappointing. Will never stay again. Old furniture, no elevator, no air conditioning, no amenities, rooms were old and cheap appliances, maintenance was terrible and priced as much as four star hotels.
We stayed here for a few days. Our stay was pleasant. For the rate you pay, it was a good value. The only problem I had would be the central heating. There was no way to control our room temperature except with the use of a measly heater. Another downside is the access to the rooms. With us being on the third floor and after a long day of venturing around Vancouver, climbing up four flights of stairs from the garage floor is not ideal. After returning home, a couple days later, guest services had emailed me letting us know that we forgot a pair of glasses and that they were willing to send it on over to us. I thought, "Awesome! That's so generous of them. Great service." A few days later after I had emailed them back with our address to send our item to, they said that the $200 deposit has already been returned back and that they could no longer send us the pair of glasses. What a disappointment in lack of service. They should have not agreed to ship it to us if they were not willing to with lack of their own expense in the first place.
Well, they seemed to only turn on the heat after 10 pm or so. I felt this kind of heat situation might encourage vermin. I just dont know. It was close to Whole Foods which I love and close to all major transportation. they may have had better rooms at higher prices. I rained a lot when I was there and I would drape my rain-soaked clothes over a chair that I inched close to the heater vents. By morning, it was dry. No heat in the bathroom that I could tell. Since I was coming from Los Angeles and a warmer climate even in winter, it was notably cold but I did bring lots of warm clothes so did not suffer. I use a bed bug liner in my luggage and follow all precautions in that regard when I travel.
It was centrally locate there was parking available for an extra $20.00. No elevator but a very walkable neighborhood and we felt safe.
Thank you!