SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Reception
Suite, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

Explore the area

View in a map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • Place, 29 Palms Historical Society
    ‪6 min drive‬
  • Place, Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Place, Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Airport, Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Twentynine Palms

Located 1.6 mi (2.5 km) from Knott Sky Park, SureStay Plus by Best Western Twentynine Palms Joshua Tree is within a 10-minute drive of other popular attractions like Twentynine Palms Art Gallery. This 82-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • 29 Palms Historical Society - 6 min drive - 4.0 miles
  • Twentynine Palms Art Gallery - 6 min drive - 4.0 miles
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 4.7 miles
  • Fortynine Palms Oasis Trail - 8 min drive - 3.0 miles
  • Joshua Tree National Park North Entrance - 12 min drive - 8.3 miles

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Taco Bell - ‬20 min walk
  • ‪Jack in the Box - ‬5 min drive
  • ‪John's Place - ‬16 min walk

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a 24-hour business center
Guests of SureStay Plus by Best Western Twentynine Palms Joshua Tree enjoy free WiFi in public areas, a hot tub, and a 24-hour business center. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
A seasonal outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 25 to November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

What's there to do near SureStay Plus by Best Western Twentynine Palms Joshua Tree?

This hotel is located in Twentynine Palms, close to Tortoise Rock Casino, 29 Palms Historical Society, and Joshua Tree National Park Oasis Visitor Center. You'll also find Theatre 29 and Fortynine Palms Oasis Trail within a short drive.

How much does it cost to stay at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

As of Oct 9, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Twentynine Palms Joshua Tree on Oct 19, 2025 start from $82.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree include a casino?

No, SureStay Plus by Best Western Twentynine Palms Joshua Tree doesn't have a casino.

Will I find an indoor pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool will be open from March 25 until November 20.

Is SureStay Plus by Best Western Twentynine Palms Joshua Tree a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, guests can enjoy a spa tub at this hotel.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a restaurant with a breakfast menu?

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus by Best Western Twentynine Palms Joshua Tree allow pets to stay for free?

No, pets aren't allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree though service animals are welcome.

Are there connecting rooms at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Plus by Best Western Twentynine Palms Joshua Tree?

The closest major airport to SureStay Plus by Best Western Twentynine Palms Joshua Tree is Bermuda Dunes, CA (UDD), which is about 28.6 mi away.

Are there rooms with balconies at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, at SureStay Plus by Best Western Twentynine Palms Joshua Tree, there aren't any guestrooms that list a balcony.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

6.8
Rating 10 - Excellent. 275 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 197 out of 1005 reviews
Rating 4 - Poor. 135 out of 1005 reviews
Rating 2 - Terrible. 139 out of 1005 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Did run into questionable people while at the pool who conveniently forgot their key to get in which was uneasy since I was traveling with my child but otherwise stay was great. Front desk was very nice and helpful every time I went in. Breakfast was great everyday and not crowded. Beds were comfortable, slept great. No complaints. Very close to grocery store if you need snacks. Recommend if in the area.
Stayed 3 nights in Jul 2025

2/10 Terrible

Majorlie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disturbing

I woke up in the middle of the night because I felt sonething crawling on me I turn t light in at it was two roaches in my bed it was so disturbing I had to sleep in my car after that
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bottom of the Barrel

Dirty pool. Housekeeping wasn’t done cleaning at check in time. Had us wait outside carrying all of our belongings waiting for them to finish so we could enter. Housekeeper asked if I “wanted” handsoap. I said YES! Of course! That’s like asking if I needed toilet paper or tissues. I couldn’t believe that. The sinks didn’t drain fast enough. Disgusting. The pool was murky and not clean at all. The hot tub dirty as well and NOT functioning. Front desk offered no apology or consolation. My kids were so upset having spent the day in the hot desert, only to come back to the room to swim at night and find out it’s not safe to swim in. The final straw was going out for breakfast on checkout day, coming back to the room 20 mins before checkout to use the bathroom and then the housekeeper coming in to complain that she had already cleaned our room and will not have to do it twice. She didn’t believe me when I said it’s my room until 11am, and insisted I wait in the room while she goes to front desk to investigate why we’re still there. NEVER had a worse experience than this.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia D

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was dirty. The hot water in room 512 would not work for several minutes. The drain was also clogged so water would not drain. The children’s feet turned black from walking on the carpet in this room. Barrington, the night clerk was very helpful and friendly and extremely professional. He helped us move to a room next-door. The floor of this room was also dirty, but the water works nicely and so did the drain on the tub. However, the children’s feet once again, turned black from walking on the floors. Additionally, we had booked this hotel for this day because we had children with us and needed the pool. Unfortunately, the pool was green and the children could not get in it.
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was really dirty, the water was green. It looked like it hasn't been clean for months. Which was a bummer for us since we planned being in the pool all day and go watch the milky way at night at Joshua tree national park. The room also smelled.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
When checking in we found out that the pool was not open, not sure why, but that was disappointing because we had excited kids ready to swim. But the stay was nice and comfortable. Breakfast was great and the young man working breakfast was so awesome! We needed help a couple of times and he went above and beyond to make sure we had what we needed and was so nice and didn’t act bothered by us one bit. His hospitality made our day!
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia D

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose this hotel because we were going to have children with us and knew they would need a place to burn off some energy. The pool was literally green. Also, the children were playing in the room that had dark brown carpet in the bottoms of their feet were black from playing in the room. The tub would not drain and it took about 10 minutes for the water to get hot. Barrington, the night clerk was incredibly helpful, courteous, and professional! He was the bright spot in our stay! He helped us move from the room with the tub that wouldn’t drain to a different room. The second room had a shower that drained properly and the hot water came on pretty quickly also. However, the baseboards were filthy. The curtains were dirty, and a cockroach ran across the floor in front of the TV. I would say their cleaning team needs to be retrained by a professional. Baseboards and vents are wiped each time, they do not get that dirty. Also, hard surface floors need to be mopped and the floors in room 512 need to be steam cleaned or ripped out and turned into hard surface. We will not be staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Connor

Stayed 1 night in Jun 2025

2/10 Terrible

Brienna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was not maintained and unable to use. Despite being relatively not busy, they would not put us in a room of our choice and placed every guest next to each other which resulted in us being placed next to teenagers partying all night. Window had no screen, bathtub had mold, ac could not keep up with desert heat
Stayed 1 night in Jun 2025

8/10 Good

edgar

Liked: Cleanliness
Breakfast is comparable to Holiday Inn or Hilton
Stayed 1 night in Jun 2025

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was seamless. Bed was comfortable and we slept well. Course we were exhausted after a day of travel. Exterior of the buildings and sorrunding need updated; not much to look at but not that important. Back door was propped open so security was very lax. You had to go out the pool area to get any ice.
Stayed 1 night in Jun 2025

2/10 Terrible

james

Stayed 4 nights in Jun 2025

8/10 Good

Cori

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room is was clean and the AC worked great which was necessary during our stay. The only thing in the room is a the light switch by the sink was loose and had to be flipped just right or the light would turn on or off on its own. The breakfast was great with lots of options. We did not get in but the hot tub appeared to be out of service because it cold was slightly green. Overall it was a good place to stay for our visit to Joshua Tree national park.
Stayed 2 nights in May 2025

10/10 Excellent

Sunbee

Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel room condition was one of the worst I’ve ever been in! The way the bed was made up the bed skirt the sheets. I wasn’t even sure if it had been cleaned. The condition of the hotel room was beat up. Paint was chipped. It was horrible. On a good note, the staff Was kind and friendly and the breakfast room was clean and tidy and updated.
Stayed 1 night in Jun 2025

8/10 Good

Stephan

Traveled with family
Liked: Staff & service
Greatly located near Joshua Tree National Park entrance. Free breakfast was served in a small and very busy room.
Stayed 2 nights in May 2025

4/10 Poor

Kathleen, Bedford

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard, clean, spacious all amenities.
Stayed 1 night in May 2025

6/10 Okay

Ana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean, under the bed it was so duty, cereal spilled, the laundry, towels good, the areas where we can se easily were clean, but not the areas that were covered like boho d the drawers and under the bed. The area where I really was disappointed was the breakfast room. Sorry, super duty, food was not bad, but the room next the cabinets, you could see all the dirt accumulated, the trash cans super duty inside the room. What it really got my attention was the people that work there, juts sitting chatting between them or on their phones but actually working. It’s mean I think they could do better at cleaning that area. Other than that, not to bad.
Stayed 2 nights in May 2025

10/10 Excellent

Ira

Stayed 1 night in May 2025

2/10 Terrible

Mariana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cecilia and Oswaldo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff (Day & nite shift) very accomodating, friendly and they even deliver what you need even at night. Our Experience was very pleasant, good, I gave them 5 stars for the Breakfast..Still the usual American Breakfast. The Parking was best, and very secure..we went there to visit my son who is in the MCGAA military base and the Hotel was very near to the best Entrance (East) going to visit Josua Tree Nat'l Park.. we booked 2 rooms, one with kitchen. we end up going home on Memorial Day 2025. I will definitely booked with Sure Stay Plus by Western twentynine Palms for another visit. hopefully by August..my review/opinion was our group experience and others will not be the same.
Stayed 3 nights in May 2025

2/10 Terrible

Spencer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in poor condition. The bed was not flat, the foot of the bed was higher than the head, and the mattress was not comfortable. The bathroom/shower had mold around the tub. There was trash and debris scattered around the planters near the door to my room, and throughout the property. I was directed to park in the back parking lot, which was littered with trash, and covered in sand (pictures attached). I booked this hotel specifically for use of the pool, however there was trash and debris floating in the pool and hot tub, and the water was filthy and unusable (pictures attached). When I arrived to the continental breakfast at approximately 0830 there was no hot food left, just cereal, yogurt, etc, and there was no employees attending to the food area. I was very disappointed with this property, and would not stay here again.
Dirty Pool water, floating trash.
Dirty Pool water, floating trash.
Dirty Pool water, floating trash.
Mold around tub/shower
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Stay

Hotel was clean and well kept for the most part. A bit farther from Joshua Tree but isn't a bad thing. Bed was comfortable and shower was clean. Will book here again when I go back!
Stayed 1 night in May 2025