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SureStay Plus by Best Western Twentynine Palms Joshua Tree

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for SureStay Plus by Best Western Twentynine Palms Joshua Tree

Lobby
Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Kitchenette | Private kitchenette | Fridge, microwave, coffee/tea maker
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Hot Tub

Explore the area

Map
71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
  • 29 Palms Historical Society
    ‪6 min drive‬
  • Joshua Tree National Park Oasis Visitor Center
    ‪7 min drive‬
  • Joshua Tree National Park North Entrance
    ‪12 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪89 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Microwave

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Twentynine Palms

Located 1.6 mi (2.5 km) from Knott Sky Park, SureStay Plus by Best Western Twentynine Palms Joshua Tree is within a 10-minute drive of other popular attractions like Twentynine Palms Art Gallery. This 82-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • 29 Palms Historical Society - 6 min drive - 4.0 miles
  • Joshua Tree National Park Oasis Visitor Center - 7 min drive - 4.7 miles
  • Tortoise Rock Casino - 7 min drive - 4.2 miles
  • Fortynine Palms Oasis Trail - 8 min drive - 3.0 miles
  • Joshua Tree National Park North Entrance - 12 min drive - 8.3 miles

Getting around

  • Palm Springs Intl. Airport (PSP) - 67 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Jack in the Box - ‬5 min drive
  • ‪The Rib Co. - ‬17 min walk
  • ‪Castañeda's Mexican Food - ‬5 min drive

About this property

SureStay Plus by Best Western Twentynine Palms Joshua Tree

Suburban hotel with free breakfast and a fitness center
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers a gym, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 25 to November 20.
  • Pool access available from 8:00 AM to 10:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel

Frequently asked questions

What's there to do near SureStay Plus by Best Western Twentynine Palms Joshua Tree?

This hotel is located in Twentynine Palms, close to Theatre 29, Tortoise Rock Casino, and 29 Palms Historical Society. You'll also find Joshua Tree National Park Oasis Visitor Center and Fortynine Palms Oasis Trail within a short drive.

Will I be able to park at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree include a casino?

No, SureStay Plus by Best Western Twentynine Palms Joshua Tree doesn't have a casino.

Will I find an indoor pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool will be open from March 25 until November 20.

Is SureStay Plus by Best Western Twentynine Palms Joshua Tree good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

Yes, this hotel has a spa tub.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have a restaurant with a breakfast menu?

SureStay Plus by Best Western Twentynine Palms Joshua Tree offers free continental breakfast each morning though there is no restaurant.

Will SureStay Plus by Best Western Twentynine Palms Joshua Tree allow pets to stay for free?

No, pets aren't allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree though service animals are welcome.

Does SureStay Plus by Best Western Twentynine Palms Joshua Tree have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Plus by Best Western Twentynine Palms Joshua Tree?

The closest major airport to SureStay Plus by Best Western Twentynine Palms Joshua Tree is Bermuda Dunes, CA (UDD), which is about 28.6 mi away.

Are there rooms with balconies that I can book at SureStay Plus by Best Western Twentynine Palms Joshua Tree?

No, you won't find guestrooms with balconies at SureStay Plus by Best Western Twentynine Palms Joshua Tree.

SureStay Plus by Best Western Twentynine Palms Joshua Tree Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 268 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 134 out of 1003 reviews
Rating 2 - Terrible. 131 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Daniel

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Gute Übernachtungsmöglichkeit um über den Nordeingang in den Joshua National Tree Park zu gelangen.
Stayed 1 night in Mar 2025

2/10 Terrible

Jairo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

HJ

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and accommodating. The complimentary breakfast was good. The water pressure in the shower was strong. The tub did have some rust around the drain so it showed some age. Overall a very good place to stay and economical.
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Joan

Traveled with partner
Liked: Cleanliness
The breakfast room very small. The rooms were not made up daily,
Stayed 4 nights in Feb 2025

2/10 Terrible

robert

Traveled with pets
Filthy floor in room, rattling a/c unit,handicap seat in shower falling off the wall,I expect better If I’m going to pay more, not in this case!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Save your time and money

The filthiest room I’ve stayed in. The room floor was absolutely dirty. The room looked extremely old with a lot of rust, dirt and filthy spots. The bathroom was the worst. The bathtub would not drain and was filled with hair because of this. It looks like the bath tub was slippery because nothing ever drained and looks like it was never cleaned. This place is absolutely overcharges and should not even be a one star property.
Stayed 2 nights in Feb 2025

2/10 Terrible

Beth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in very poor condition. The bed didn’t look like the sheets had been changed, fabric was torn on the chair, toilet kept running when flushed, shower was in bad need of chalking and there was a roach in the folded towel. Outside the door to the room was littered with cigarette butts. The Best Western brand name should not be on this property.
Stayed 1 night in Feb 2025

10/10 Excellent

Madeline

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Not the best quality, but a decent experience.
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Feb 2025

6/10 Okay

Craig

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rot and rust in bathtub, tile, grout. Room not entirely cleaned. A few stains on ceilings.
Stayed 1 night in Feb 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Mildew smell in bathroom
Stayed 1 night in Feb 2025

8/10 Good

Temiree, Monterey Park

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent customers service, front desk and helped me check in early. But things need to be updated in the hotel, the tub was clogged, toilet squeaked flushing, mold on the tub, the cabinet that was holding the mini fridge and the microwave the knob came off it was hard to open and felt like it was going to fall off. Carpet had burn marks from past tenant. The blinds don’t close all the way, really torn. The only updated thing was the mirror above the sink. Room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the staff is friendly and welcoming
Stayed 2 nights in Feb 2025

8/10 Good

Margaret

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stewart

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sound proof is bad, can hear your neighbors
Stayed 2 nights in Feb 2025

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Brian, NEWBERG

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room they gave us had sheetrock falling off the ceiling. The ice maker at the pool was broken and had pieces laying around. Rooms were clean but in bad repair. Oven did not work. Curtains were dirty and torn.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service
Clean, modern enough room. Don't judge by the outside, looks run down.
Stayed 1 night in Feb 2025

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