Located within a mile (2 km) of Promenade, Extended Stay America Temecula - Wine Country is within 3 miles (5 km) of Old Town Temecula Community Theater. This 107-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6:00 AM to 9:30 AM.
All 107 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Extended Stay America Temecula - Wine Country features free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
There was some kind of smell in the hallways but other than that everything else was ok
Edward, thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us, but we regret the smoke smell you experienced. Your comments will be shared with the housekeeping staff to be more diligent going forward. We appreciate your business and hope to see you again soon! Sincerely, Hotel Management
Terrible services dirty rooms and non working microwave
Thank you for taking the time to post a review. We apologize for the issues in your suite. Your concerns will be shared with our housekeeping and maintenance teams for review and action. We are also sorry our service was not to your expectations. Your feedback is important to us, and we will use it to improve our services going forward. We hope that you will give us a second chance to make a better impression. Sincerely, Hotel Management
It was just a bad experience staying there and they seemed like they didnt care
Please accept our apology for not living up to your expectations during your visit. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Considering the ridiculous price you would think they would offer great amenities and a decent breakfast; no. Won't be back.
Thank you for sharing your concerns. We are disappointed to read about your dissatisfaction with our hotel’s in-room amenities and the breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Hotel was dirty and the chairs in the room were stained and smelled. The iron was damaged and the front desk had to go through 4 of them to find one in good condition. However, staff was accommodating and allowed a late check out so we could get ready for a wedding.
Thank you for choosing us while here to attend a wedding. However, we apologize and regret the inconvenience you encountered when you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance department to ensure they deliver better service resulting in a well-poised atmosphere for our future guest to stay. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
The lobby smelled of dirty restroom. The staff was great and friendly. The room had no cups, plates or anything in the cub bards.
Although you liked our service, we sincerely apologize for the cleanliness issue you experienced during your stay. Your concerns have been immediately brought to the attention of our housekeeping for review and action. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Good location near mall and other stores. Good room for the price.
Daniel, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were happy with our affordable rates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was nice. I booked a non smoking room but when we walked in it obviously smelled like smoke. The place had a motel feel to it. The bathroom was clean but some areas were overlooked or wiped down not clean (toilet).
We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management