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Holiday Inn Express Hotel & Suites Tampa-Anderson Rd/Veteran

2.5 out of 5.0

Recent guest reviews

I really enjoyed the cleaniless and newness of the hotel. The staff were very friendly and those free cookies will put weight on you if you're not careful. Great breakfast and they had turkey sausage for a non-pork eater as myself. The room and bed was comfortable. No complaints here and it was close to some great restaurants and the expressway, making it easy for me to get to and from the property. Kudos!!!

Let's start with the staff engaged in making fun of my special needs son with a guest checking in. Not even considering the lack of customer service, the cleaning lady was laying on beds while on her phone. Amenities were just not. No fridge, no microwave, and the WiFi was lackluster at best. Room looked old with a closet door that wouldn't close and a must smell that just lingered. Manager offered refund, but at that point we had one night left before we flew out. They managed to charge us incorrectly as well. When I asked for District Manager information, I was told that each hotel is privately owned. Do not stay at this hotel.

Hotel was nice for the price and close to the airport which was perfect for us.

I cannot say enough good things about this hotel and the staff. I came down for a long weekend to visit my nieces for their birthdays. I had one of my sisters and mother stay with me at the hotel. We made he cakes for the parties and the staff were so accommodating to our needs. Theyade room in their fridge so he cakes could set before to took them to the party! I will definitely stay here again!

The hotel was very nice better than I expected. It was centrally located to the things we wanted to do. The only bad thing was the road construction near the hotel the exit was closed so we had to follow detours took us a little out of the way. The staff was very friendly, breakfast was very good & hot. I would definitely stay here again.

It was nice to come back to my room after a long day of helping family move, comfortable, quiet and cool. Until the A/C unit started making thumping noises. First night I got through it, second night was awake all night, third night was just too darn tired to care or notice, forth night had forgotten to say anything in the morning and it was so late and I was tired, next day they moved me, graciously, to another room. It happened to be next door, lucky me, easy move. Except I get back that night and the room smelled like stale dog. Luckily I had some lysol in my bag. Next day cranked AC when I left hoping to get it aired out. Cleaning staff had turned it down. Moral of story, always speak up right away, and be sure and ask for a room that has had NO PETS. On the positive side- the bathrooms where clean, linens clean, buffet area clean and bright and staffed by wonderful people, in fact all the staff I came in contact with where great, professional , accommodating. I would recommend and would stay again for sure.

We just needed a place to stay for the night, on our way to another place. Wanted to stay for a week! So clean, comfortable, and front desk clerk became our friend in the short time we were there. Highly recommend it.

I have stayed at his hotel before and will continue to stay there when in Tampa visiting my mother who lives in assisted living close by. Besides the convenience, this Holiday Inn provides most of the amenities I need and I have always been greeted warmly no matter what time I arrive. I do wish this Holiday Inn would put in small refrigerators as I would like to have cold drinks or store left over meals there during my stay.

Staff was wonderful, room clean and quiet, breakfast nice

Good business hotel. Everything was as it should be. Friendly staff and good service.

The hotel location is perfect to visit Tampa. The hotel was clean. The staff was very pleasant. The breakfast was good. Our family had a great time at this hotel. It is good value for money.

The hotel staff was very nice. The room was nice except trash and bath items from the prior guest were not picked up. Breakfast in the morning had a very nice selection.

Our check in went smoothly, the women at the desk was friendly and helpful and accomodated our needs. All staff was friendly and professional and acknowledged us as we walked through the front or in the hall. Breakfast is great. I love the pancakes in a minute machine!

The rooms were nice, the pool was great,the breakfast was a suprise and enjoyable, and the staff was wonderful, friendly, helpful and so pleasant to work with. I will definetly stay again.

best in class itself none in the town better then this holiday inn

Our stay was great, the staff was very helpful and interactive. Will stay again.

I didn't know this was a pet friendly hotel. Found that out quickly while finding my room from the dogs backing down the hall. We were put outside the laundry room. So all night you would hear the dryer clanking. No matter how many times you get up to close the door people did not get to close it behind them selfs. A time to use the laundry was posted and no one payed attention!!! The smoke detectors went off in my room. When I called they asked how frequent it was beeping. Does that even matter!! Someone came up quickly at midnight and removed the alarm from our wall. Now what if something happens... Why not just change the batteries? The breakfast was nice but not refilled fast enough to accommodate the people staying there. I will not choose this location for my next FL trip. The Odessa location is much better, by far.

Hotel was very nice. Great breakfast. Everything was neat and clean. Did not encounter any problems except that the TV remote needed batteries. Staff was friendly.

I had a really good experience at Holiday Inn! The staff was very welcoming and helpful during check in! The room was very clean and smelled so good!

I had a good experience with the room and staff. Though it's too expensive for a hotel in Tampa. Not worth the money

9402 Corporate Lake Dr Tampa FL

Room options

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Tampa-Anderson Rd/Veteran

Everyone (3) Couples (8) Business (6) Family (16) Other (1) Friends (1)
5

the hotel is centrally located to food and fun.

Everyone

I really enjoyed the cleaniless and newness of the hotel. The staff were very friendly and those free cookies will put weight on you if you're not careful. Great breakfast and they had turkey sausage for a non-pork eater as myself. The room and bed was comfortable. No complaints here and it was close to some great restaurants and the expressway, making it easy for me to get to and from the property. Kudos!!!

By , from Atlanta, GA on Nov 6, 2016

Review comment responded on Nov 8, 2016

Thank you so much for your great feedback about your recent stay at our hotel! It made me laugh, because I can't resist those cookies either. So glad to see you enjoyed the accommodations, customer service, and great location. We look forward to seeing you again soon!

1

what a let down

Everyone

Let's start with the staff engaged in making fun of my special needs son with a guest checking in. Not even considering the lack of customer service, the cleaning lady was laying on beds while on her phone. Amenities were just not. No fridge, no microwave, and the WiFi was lackluster at best. Room looked old with a closet door that wouldn't close and a must smell that just lingered. Manager offered refund, but at that point we had one night left before we flew out. They managed to charge us incorrectly as well. When I asked for District Manager information, I was told that each hotel is privately owned. Do not stay at this hotel.

By , from East Hartford, CT on Aug 18, 2016

Review comment responded on Aug 22, 2016

Thank you for taking the time to submit your candid review of our property. We deeply regret that you had any issues and apologize that we failed to meet your expectations. We will most certainly look into what happened, as indicated in your review, and address each issue accordingly.

4

overnight accommodation close to tampa airport

Everyone

Hotel was nice for the price and close to the airport which was perfect for us.

By , from Venice on May 1, 2016

5

first time in tampa

Families

I cannot say enough good things about this hotel and the staff. I came down for a long weekend to visit my nieces for their birthdays. I had one of my sisters and mother stay with me at the hotel. We made he cakes for the parties and the staff were so accommodating to our needs. Theyade room in their fridge so he cakes could set before to took them to the party! I will definitely stay here again!

By on Dec 9, 2015

5

mini vacation

Couples

The hotel was very nice better than I expected. It was centrally located to the things we wanted to do. The only bad thing was the road construction near the hotel the exit was closed so we had to follow detours took us a little out of the way. The staff was very friendly, breakfast was very good & hot. I would definitely stay here again.

By on Oct 9, 2015

5

wonderful to come back to at night ,until

Families

It was nice to come back to my room after a long day of helping family move, comfortable, quiet and cool. Until the A/C unit started making thumping noises. First night I got through it, second night was awake all night, third night was just too darn tired to care or notice, forth night had forgotten to say anything in the morning and it was so late and I was tired, next day they moved me, graciously, to another room. It happened to be next door, lucky me, easy move. Except I get back that night and the room smelled like stale dog. Luckily I had some lysol in my bag. Next day cranked AC when I left hoping to get it aired out. Cleaning staff had turned it down. Moral of story, always speak up right away, and be sure and ask for a room that has had NO PETS. On the positive side- the bathrooms where clean, linens clean, buffet area clean and bright and staffed by wonderful people, in fact all the staff I came in contact with where great, professional , accommodating. I would recommend and would stay again for sure.

By on Oct 9, 2015

5

wonderful, convenient and comfortable

Couples

We just needed a place to stay for the night, on our way to another place. Wanted to stay for a week! So clean, comfortable, and front desk clerk became our friend in the short time we were there. Highly recommend it.

By on Aug 24, 2015

5

visiting mom

Families

I have stayed at his hotel before and will continue to stay there when in Tampa visiting my mother who lives in assisted living close by. Besides the convenience, this Holiday Inn provides most of the amenities I need and I have always been greeted warmly no matter what time I arrive. I do wish this Holiday Inn would put in small refrigerators as I would like to have cold drinks or store left over meals there during my stay.

By on Aug 4, 2015

4

2-day stay

BusinessTravelers

Staff was wonderful, room clean and quiet, breakfast nice

By on Jul 11, 2015

4

good business hotel

BusinessTravelers

Good business hotel. Everything was as it should be. Friendly staff and good service.

By on Jun 10, 2015