Studio, 1 Queen Bed, Non Smoking
from $77
Extended Stay America - Tampa - Airport - Spruce Street
2.5 out of 5.0
3.0
out of 5
Average Guest Review
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Recent guest reviews
I was looking for a place to stay for just 2 nights at/under the government per diem rate; however I had no idea Extended Stay was one of 'those' kind of cheap hotels. The hotel exterior and surrounding area was very pleasant and well kept with other nice hotels and housing. However the moment you walk in there was the stale smell of dust & cigarettes, guys hanging out in the tiny lobby and the immediate realization that I "may" have made the wrong choice". The front desk staff was attentive (no issues there). I go up to my floor and there are menus scattered thru-out the hall way. I get to my room and it looks like it has had a very hard Life in a short period of time.It didn't feel clean at all. In fact I had to double check the room# because it almost felt and smelled like someone else was still there. Like they had just walked out and the desk had handed me the same room key. After inspecting the room with it's (1) wash cloth, wrapped & unwrapped cups(?) and other oddities, I pulled back the stained desk chair to find a pair of rolled up under garments! (Yes - I had indeed made the wrong choice). I complained - their was an apology (but no manager of course) - that was that.I thought this was a place for business travel-it is actually a place of necessity /not choice.I endured my (2) nights of people in/out, hallway phone calls (even one shirtless guy on the phone on the floor in the hallway), etc. I was so happy to check-out.
Great service great location and great management
The stay was good for a few days, but nothing over four days. The bed sheet slipped off and we realized the bed was disgustingly stained.
The hotel itself was fine. The fact that you have a kitchen is a plus for sure. The other people who were staying there were rough. Its a cheap hotel, and you get what you pay for. But the actual room was great...clean, no bugs, nothing broken. Can't complain.
My husband and I stayed at this Extended Stay for 4 days and 3 nights just for a fun weekend getaway. I honestly think that this place was going to be exactly what I expected, and it was. It's a really decent price considering all the amenities you receive like the microwave, fridge, and stove. We thought that this location would be too close to the airport and it was not at all. You would have never guessed there was an airport near a few miles away. (We always had the TV on which could have maybe taken away from the plane noises) The location for us was perfect, I wanted to visit downtown Tampa and my husband wanted to check out Clearwater beach and this hotel was in the middle. They have a "grab n go" breakfast which I thought was enough. Coffee, variety of muffins, granola bars, oatmeal, hot chocolate were all options. There is a realllllllly nice mall walking distance from the hotel, and another one not too far the opposite way. Lots great eating spots, especially if you like steak. Stores like Target and Walmart were really close by. The staff was helpful and nice. The only cons I could think of was the floors feeling weird (We just wore our flip flops in the room) and noise outside our room were loud at time. I think our stay overall was great and we'd stay here again if we are ever in this area again.
Lobby not inviting at night but room was clean. Staff was efficient. Filled the bill for an overnight.
Hotel lobby not clean, room smelled like smoke, no hairdresser, iron not good.Very noisy floor. Continental breakfast consist of Coffee and breakfast bars, small package muffins, packages of oatmeal.
Clean hotel in a good location for a great rate. The staff was friendly. I would request a room on the third floor so you don't hear people walking above you at night.
was extended a warm welcome, by the clerk, who went out of her way to make sure we were happy and ok,a very pretty lady with a great smile....
The room was clean and comfortable for my weekend stay. The staff was polite. The hotel is close to restaurants and shopping. It is an affordable option for travelers.
This hotel is bare bones. There is no ice machines, nor did they attempt to get me ice. Two plastic glasses in the bathroom, no amenities like shampoo or body wash. Their central alarm system did not work and my flight was at 6AM. I almost missed it. The worst part is that there is no free airport shuttle. The only redeeming feature of this hotel is that it is close to the airport. I had to pay for a shuttle service.
Hotel was clean and staff was very helpful. I was there on business, so I didn't do much sightseeing. I would stay here again.
Wwe needed somewhere to stay for the weekend and this place was pretty convenient. only miles away from everywhere we wanted to go the room was clean and tidy and the price was right where we wanted it
Because I had a super early flight, this was a last resort due to low availability/high prices at hotels in Tampa during this trip. They jacked the price up to $125 and it was definitely not worth that other than being located close to airport. Many Extended Stays have a good set of amenities (pool, hot tub, comfortable common areas, more than just plates/silverware for 2 in the kitchenette, airport shuttle, etc)...this one has none of that and is a bit dated in the rooms. You can tell they cut corners to save money. It was clean though--I'll give them that. Plenty of parking and again, close to airport so my taxi was only about $10 I think.
Nice hotel. Shower was a little dirty. No trash can in the room so you had to go to the end of the hall to throw your trash away. The floor I stayed on smelled like cigarette smoke. If in town I again I would stay here.
I really liked the color schemes and overall decor of this hotel.
This inn works fine if you need just a place to crash. I needed a place to stay before a big exam. Was looking for something relaxing and comfortable. This place offered bare minimum service. No wake up call. Dinky little tv . you have to pay for wireless internet service. On the upside, it was adequately clean and had a mini kitchenett with mini fridge. All in all, I've been to $40/night inns that were more relaxing than this.
Just OK. No pool
We spicifically asked for a non-smoking room, and the room stunk of smoke as soon as we walked in. We were only staying for one night so we didn't want to complain, to get switched to a different room, but in the morning when we checked out we mentioned to the receptionist that the room smelled bad of smoke and she said "Oh I know we had out AC worked on last week and something that they did is making the smoke travel through the air vents from the 3rd floor, our smoking floor." When I booked the room the hotel said it had a pool, it didn't say that the pool that we could use was at the sister hotel that was 5-10 minutes away. We did get a reasonable rate on the room, but I still wouldn't recomend anyone to stay there.
Hotel highlights
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Within a short walk of International Plaza and Bay Street, Extended Stay America - Tampa - Airport - Spruce Street is within 2 miles (3 km) of Raymond James Stadium. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also near Westshore Plaza Mall and Cypress Point Park.
Dining
Free on-the-go breakfast is included with your stay.
Rooms
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.
Property features
Renovated in 2012, Extended Stay America - Tampa - Airport - Spruce Street offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has barbecue grills.
Guest reviews for Extended Stay America - Tampa - Airport - Spruce Street
transient hotel - place of necessity to choice?
Everyone
I was looking for a place to stay for just 2 nights at/under the government per diem rate; however I had no idea Extended Stay was one of 'those' kind of cheap hotels. The hotel exterior and surrounding area was very pleasant and well kept with other nice hotels and housing. However the moment you walk in there was the stale smell of dust & cigarettes, guys hanging out in the tiny lobby and the immediate realization that I "may" have made the wrong choice". The front desk staff was attentive (no issues there). I go up to my floor and there are menus scattered thru-out the hall way. I get to my room and it looks like it has had a very hard Life in a short period of time.It didn't feel clean at all. In fact I had to double check the room# because it almost felt and smelled like someone else was still there. Like they had just walked out and the desk had handed me the same room key. After inspecting the room with it's (1) wash cloth, wrapped & unwrapped cups(?) and other oddities, I pulled back the stained desk chair to find a pair of rolled up under garments! (Yes - I had indeed made the wrong choice). I complained - their was an apology (but no manager of course) - that was that.I thought this was a place for business travel-it is actually a place of necessity /not choice.I endured my (2) nights of people in/out, hallway phone calls (even one shirtless guy on the phone on the floor in the hallway), etc. I was so happy to check-out.
superb service francis the manager was kind accomo
Everyone
Great service great location and great management
Review comment
Hotel Management responded on Jan 27, 2018
Thank you for being our guest at Extended Stay America. We are delighted to know our location was ideal for your needs and that you were impressed with the attentive service provided by our staff. We will be sure to share your compliment with our entire team for a job well done! Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Everyone
The stay was good for a few days, but nothing over four days. The bed sheet slipped off and we realized the bed was disgustingly stained.
Review comment
Hotel Management responded on Jan 10, 2018
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
nice hotel filled with sketchy people
Everyone
The hotel itself was fine. The fact that you have a kitchen is a plus for sure. The other people who were staying there were rough. Its a cheap hotel, and you get what you pay for. But the actual room was great...clean, no bugs, nothing broken. Can't complain.
Review comment
General Manager responded on Aug 25, 2017
John, thank you for taking the time to share your feedback. We are pleased you liked the kitchenette in your room and were overall satisfied with your stay. That being said, I regret the inconvenience you had. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
fun weekend away
Everyone
My husband and I stayed at this Extended Stay for 4 days and 3 nights just for a fun weekend getaway. I honestly think that this place was going to be exactly what I expected, and it was. It's a really decent price considering all the amenities you receive like the microwave, fridge, and stove. We thought that this location would be too close to the airport and it was not at all. You would have never guessed there was an airport near a few miles away. (We always had the TV on which could have maybe taken away from the plane noises) The location for us was perfect, I wanted to visit downtown Tampa and my husband wanted to check out Clearwater beach and this hotel was in the middle. They have a "grab n go" breakfast which I thought was enough. Coffee, variety of muffins, granola bars, oatmeal, hot chocolate were all options. There is a realllllllly nice mall walking distance from the hotel, and another one not too far the opposite way. Lots great eating spots, especially if you like steak. Stores like Target and Walmart were really close by. The staff was helpful and nice. The only cons I could think of was the floors feeling weird (We just wore our flip flops in the room) and noise outside our room were loud at time. I think our stay overall was great and we'd stay here again if we are ever in this area again.
Review comment
General Manager responded on May 2, 2017
Kristy, thank you for being our guest at Extended Stay America - Tampa - Airport - Spruce Street. It’s a pleasure knowing our convenient location was perfect for your needs and that you enjoyed your comfortable room, along with the in-suite amenities and the great value we offer. Your feedback is much appreciated, and we hope you are already planning another trip our way. Sincerely, General Manager
handy to the airport.
Everyone
Lobby not inviting at night but room was clean. Staff was efficient. Filled the bill for an overnight.
Review comment
General Manager responded on Apr 30, 2017
Thank you for taking the time to share your feedback. We are happy to know you had a good night's sleep and that our location worked well for your needs. We appreciate your observation and hope to have the opportunity to welcome you again on your next visit in this area. Sincerely, General Manager
cheap hotel
Everyone
Hotel lobby not clean, room smelled like smoke, no hairdresser, iron not good.Very noisy floor. Continental breakfast consist of Coffee and breakfast bars, small package muffins, packages of oatmeal.
Review comment
General Manager responded on Apr 22, 2017
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.
poor customer service and substandard cleaning.
Everyone
Review comment
General Manager responded on Nov 1, 2016
Thank you for staying with us and for the review. We are happy to hear our location and friendly staff made you feel welcome. However I am disappointed to hear about the many inconveniences you endured and that we were not able to resolve them to your satisfaction. We never want to hear of a guest leaving us early. Its clear we missed many opportunities to impress and for that we are so very sorry. We hope you will reconsider us next time you are in the area. We would love the opportunity to show you a much improved experience. Safe travels General Manager
quick trip
Everyone
Clean hotel in a good location for a great rate. The staff was friendly. I would request a room on the third floor so you don't hear people walking above you at night.
Review comment
General Manager responded on Jan 1, 1970
Thank you for selecting Extended Stay America - Tampa - Airport - Spruce Street for your visit and for sharing your wonderful comments. We are so happy to read that you were very pleased with the location of our hotel and our affordable rates. Our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value, so we are glad this was your experience. Thank you again for staying with us and we hope to welcome you back soon! Sincerely, General Manager
great visit with family
Couples
was extended a warm welcome, by the clerk, who went out of her way to make sure we were happy and ok,a very pretty lady with a great smile....
Thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with the entire team and we are taking steps to ensure we are well poised to serve you better during your next visit. We hope you will give us a chance to impress you at a future date. Sincerely, Hotel Management