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Recent guest reviews

It was clean and comfortable and they have decent coffee. I did not like that the iron didn't work.

Great spot! Loved having drinks with customers in the bar. Cheryl was wonderful. Room was clean and cozy.

Nice atmosphere, but the fitness room was underwhelming and the room we were assigned wasn’t what we expected. There was hair in the bathroom sink and floor, as well as the sheets. The mattress was incredibly uncomfortable and squeaky. Neither of us were able to get much sleep; that mattress is way past its lifespan.

Front desk staff were pleasant and had recommendations on where to go in town. The room we stayed in was fairly new after remodeling and had nice furniture and was clean.

Room was fine and clean. The bed was a bit hard and made a lot of noise when you moved. Overall the place was fine.

A good solid clean place to stay.

The Norwalk Inn boasts a saltwater pool, but it is not true salt water. It is a process whereby they treat the water. They also charge $25 per person per day to use it! It cannot cost that much to maintain the pool. The room was okay (1st floor) but it was not all that clean. The floor was gritty and there were spots on the wall in the bathroom that I cleaned myself. My room was on the first floor and I had an amazing view of.... the generator and wall. Also, my toilet was the public restroom type with the metal handle that sticks out behind the toilet-- I did not want to touch that with my hand or my bare foot, so had to wear my shoes to the bathroom in the middle of the night! Same thing with my friend's room. It is time to update the toilets, Norwalk Inn! The staff were very very nice, however, and the restaurant and bar were very nice!

The front was great but we had a problem with our toilet, the closure for the bath didn’t work, we asked that our room be cleaned which didn’t happen, we then asked for towels which were never brought up. I told the manager who did nothing

Their computer system was down when we arrived, so we couldn’t check in. They immediately offered a free dinner for our family of five in the restaurant. After dinner, we checked in and they informed us that they upgraded our room. It was a significant upgrade! Excellent customer service, very nice accommodations, we will definitely stay here again if we are in the area.

Clean!

The decor was very warm, inviting, and comfortable. I was especially impressed with real coffee cups in the room instead of styrofoam or paper cups

Very pleasant lobby and staff

Room was nice, clean. Breakfast was ridiculously expensive.

The room was clean, food was available at a late arrival.

Well maintained and well appointed

Short staffed.

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East Avenue Norwalk CT

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • 24-hour fitness center

The SoNo Collection is within 2 miles (3 km) of Norwalk Inn while other popular attractions such as Historic South Norwalk are within 3 miles (5 km). This 4-star hotel has 116 rooms and welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Adam's Rib Restaurant, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2021, Norwalk Inn offers a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 150 per person. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

Standard Room, 2 Queen Beds, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Refrigerator

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Refrigerator, City View

1 King Bed | Sleeps 2

Guest reviews for Norwalk Inn

Everyone (19) Couples (9) Family (14)
5
Friends

It was clean and comfortable and they have decent coffee. I did not like that the iron didn't work.

By on Nov 5, 2022

Review comment responded on Nov 10, 2022

Thank you for your feedback, we appreciate it. We hope you stay with us again!

5
Business Business

Great spot! Loved having drinks with customers in the bar. Cheryl was wonderful. Room was clean and cozy.

By on Oct 14, 2022

Review comment responded on Oct 17, 2022

Thank you for your feedback!

4
Partner Couples

Nice atmosphere, but the fitness room was underwhelming and the room we were assigned wasn’t what we expected. There was hair in the bathroom sink and floor, as well as the sheets. The mattress was incredibly uncomfortable and squeaky. Neither of us were able to get much sleep; that mattress is way past its lifespan.

By on Sep 28, 2022

Review comment responded on Oct 4, 2022

Thank you for the feedback, we will address this with housekeeping. We encourage our guests to let us know while they are here so we can accommodate you best during your stay. We hope you stay with us again. Thank you for your business.

5
Family

Front desk staff were pleasant and had recommendations on where to go in town. The room we stayed in was fairly new after remodeling and had nice furniture and was clean.

By on Aug 17, 2022

Review comment responded on Aug 17, 2022

Thank you for the feedback. We appreciate the review and hope you stay with us again soon.

3
Business Business

Room was fine and clean. The bed was a bit hard and made a lot of noise when you moved. Overall the place was fine.

By on Aug 15, 2022

Review comment responded on Aug 16, 2022

We appreciate the feedback! We hope you stay with us again soon.

5
Everyone

A good solid clean place to stay.

By , from Bridgeport on Aug 11, 2022

Review comment responded on Aug 11, 2022

We thank you for feedback and hope to see you again soon!

3
Everyone

The Norwalk Inn boasts a saltwater pool, but it is not true salt water. It is a process whereby they treat the water. They also charge $25 per person per day to use it! It cannot cost that much to maintain the pool. The room was okay (1st floor) but it was not all that clean. The floor was gritty and there were spots on the wall in the bathroom that I cleaned myself. My room was on the first floor and I had an amazing view of.... the generator and wall. Also, my toilet was the public restroom type with the metal handle that sticks out behind the toilet-- I did not want to touch that with my hand or my bare foot, so had to wear my shoes to the bathroom in the middle of the night! Same thing with my friend's room. It is time to update the toilets, Norwalk Inn! The staff were very very nice, however, and the restaurant and bar were very nice!

By on Jul 27, 2022

Review comment responded on Jul 29, 2022

Thank you for your feedback. We appreciate your bussines.

1
Family

The front was great but we had a problem with our toilet, the closure for the bath didn’t work, we asked that our room be cleaned which didn’t happen, we then asked for towels which were never brought up. I told the manager who did nothing

By on Jun 23, 2022

Review comment responded on Jun 24, 2022

Thank you for your feed back.

5
Family with small children

Their computer system was down when we arrived, so we couldn’t check in. They immediately offered a free dinner for our family of five in the restaurant. After dinner, we checked in and they informed us that they upgraded our room. It was a significant upgrade! Excellent customer service, very nice accommodations, we will definitely stay here again if we are in the area.

By on Jun 15, 2022

Review comment responded on Jun 16, 2022

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Clean!

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Thank you for the review! We're glad you enjoyed your stay. We hope you book with us again!

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