Parking was the only concern and that wasn’t much of an issue.
Very clean and they are following the CDC recommendations. Nice staff and good amenities for all ages.
Nice property, plenty of amenities, a bit overpriced. Not at all happy about being harassed at the door about wearing a mask but the no smoking policy around the pool wasn’t enforced at all
From the bellman to the waitstaff, Tradewinds is a traveler’s dream. They literally came to the parking lot to help with our bags and get us settled in our room. They also did the same when we left and loaded our car. Everyone was so helpful and welcoming. This hotel has it all! You never have to leave. Beautiful beach and pool. Indoor and outdoor bars. Live entertainment. Wonderful food available onsite. It is a little pricey but totally worth it if you are looking for a relaxing getaway. We plan on coming back for a girls reunion!
I loved every single part of my vacation with them and I for sure will be booking again this summer .. they have everything you need on the property. And it’s in a perfect location to just get away and let go.. front desk was amazing from the point of check in to checking out .. 5 stars for sure .
The property is clean with numerous dining options which is fantastic. Staff is f
Excellent resort for parents and children with many free amenities. Two heated family pools and well maintained private white sand beach with free cabana shades are the best part. Though weather was cold in 50s when we were there, we had a good time in heated pools and beach walk. Bungee jumping and restaurant entrees were expensive.
Great place for family vacation with kids. We did enjoy our stay at TW
The property is right on the beach and the food at all the restaurants was very delicious! All the staff was very accommodating to our requests, we were traveling with little kids so that made a huge difference. The house keeping department was the only problem. First night, our beds were not made and we had to call them to get it done. Bathroom tub was also filing up with water, toilet was not flushing well, our safe was not working and so was the hairdryer. When we called, they came to fix it. The manager was understanding of our issues and compensated us, which was a nice gesture. Overall I would recommend this property!
Great for kids. Pools quite small and very crowded, close to everything in town.
Liked, the beach front amenities. Each room was able to reserve a 2 person cabana and ocean swimming conditions were good. Favorite was renting the floating cabana to soak up sun in the water!. Dislikes, room safe was broken, bathroom shower water preasure was very weak, not enough to was ahampoo out of hair, swimming pool and hot tubs too small for the capacity of the hotel. Pools were crowded. And only 2 elevators for a 7 story hotel. So wait was long.. Finally, we had 2 families book using Orbitz, it was told to us incorrectly that Rum Fish and Tradewinds was only 200 yards apart from each other. In reality to other properties were between the 2 hotels. It was a 20 minute walk from one to the other. With kids and beach products to carry made it complicated to meet wirh each other, or move from one site to another.
We really liked the location and resort overall. It is a little dated, but staff was friendly and helpful.
TradeWinds Island Grand places you within a 10-minute stroll of popular attractions such as Upham Beach and Dolphin Landings Charter Boat Center. This 585-room, 4-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 3 restaurants.
There are ample dining options with 3 onsite restaurants, including Palm Court Italian Grill, which has garden views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.
The 585 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.
Guests of TradeWinds Island Grand have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free parking and an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a fitness center, 2 spa tubs, and outdoor tennis courts.
Parking was the only concern and that wasn’t much of an issue.
Very clean and they are following the CDC recommendations. Nice staff and good amenities for all ages.
Thank you for the excellent rating and your support during these challenging times. Hope to see you again!
Nice property, plenty of amenities, a bit overpriced. Not at all happy about being harassed at the door about wearing a mask but the no smoking policy around the pool wasn’t enforced at all
As the Director of Guest Satisfaction, please accept my apologies for failing to meet your expectations. During Covid-19, the safety of our guest and employees is our top priority, providing assistance and following the state/county/CDC guidelines. I have also forwarded your concerns of smoking around the pool to our security department for further review with the staff. Security does monitor all pools included within a property detail. If I could be of any further assistance, please don't hesitate to contact me directly. Thank you, Doug Rogers
Thank you for your excellent review rating. We greatly appreciate it!
From the bellman to the waitstaff, Tradewinds is a traveler’s dream. They literally came to the parking lot to help with our bags and get us settled in our room. They also did the same when we left and loaded our car. Everyone was so helpful and welcoming. This hotel has it all! You never have to leave. Beautiful beach and pool. Indoor and outdoor bars. Live entertainment. Wonderful food available onsite. It is a little pricey but totally worth it if you are looking for a relaxing getaway. We plan on coming back for a girls reunion!
Thank you so much for all the kind words! (you have us blushing over here :) So glad you had such a wonderful visit and we can't wait to see you again!
I loved every single part of my vacation with them and I for sure will be booking again this summer .. they have everything you need on the property. And it’s in a perfect location to just get away and let go.. front desk was amazing from the point of check in to checking out .. 5 stars for sure .
GREAT! We appreciate your rating of excellent and positive comments of our staff and property. Not to mentioned the continued support under soon to be moral operations. Can't wait to see you soon! Thank you,
The property is clean with numerous dining options which is fantastic. Staff is f
We really appreciate the feedback! Come back again soon.
Excellent resort for parents and children with many free amenities. Two heated family pools and well maintained private white sand beach with free cabana shades are the best part. Though weather was cold in 50s when we were there, we had a good time in heated pools and beach walk. Bungee jumping and restaurant entrees were expensive.
Thank you for your feedback! It sounds like you had a great time with us. We look forward to your next stay here.
Great place for family vacation with kids. We did enjoy our stay at TW
We're SO happy you had a great visit with us! Looking forward to you staying with us again soon!
The property is right on the beach and the food at all the restaurants was very delicious! All the staff was very accommodating to our requests, we were traveling with little kids so that made a huge difference. The house keeping department was the only problem. First night, our beds were not made and we had to call them to get it done. Bathroom tub was also filing up with water, toilet was not flushing well, our safe was not working and so was the hairdryer. When we called, they came to fix it. The manager was understanding of our issues and compensated us, which was a nice gesture. Overall I would recommend this property!
As the Director of Guest Satisfaction, please accept my apologies for the inconveniences mentioned. The immediate corrective action taken represents our commitment to ensuring all our guest concerns are resolved. Thank you for your overall positive comments and we hope to see you again. Doug Rogers
Thank you for the rating of EXCELLENT, and your support during such difficult times. As Summer comes to a close, this was one of the last weekends to take advantage of, thereby it was very busy / high occupancy. With parking passes required for registered guest, this helps to restrict local traffic attempting to come to the beach. Hope to see you again!