I loved every single part of my vacation with them and I for sure will be booking again this summer .. they have everything you need on the property. And it’s in a perfect location to just get away and let go.. front desk was amazing from the point of check in to checking out .. 5 stars for sure .
The property is clean with numerous dining options which is fantastic. Staff is f
Excellent resort for parents and children with many free amenities. Two heated family pools and well maintained private white sand beach with free cabana shades are the best part. Though weather was cold in 50s when we were there, we had a good time in heated pools and beach walk. Bungee jumping and restaurant entrees were expensive.
Great place for family vacation with kids. We did enjoy our stay at TW
The property is right on the beach and the food at all the restaurants was very delicious! All the staff was very accommodating to our requests, we were traveling with little kids so that made a huge difference. The house keeping department was the only problem. First night, our beds were not made and we had to call them to get it done. Bathroom tub was also filing up with water, toilet was not flushing well, our safe was not working and so was the hairdryer. When we called, they came to fix it. The manager was understanding of our issues and compensated us, which was a nice gesture. Overall I would recommend this property!
Great for kids. Pools quite small and very crowded, close to everything in town.
Liked, the beach front amenities. Each room was able to reserve a 2 person cabana and ocean swimming conditions were good. Favorite was renting the floating cabana to soak up sun in the water!. Dislikes, room safe was broken, bathroom shower water preasure was very weak, not enough to was ahampoo out of hair, swimming pool and hot tubs too small for the capacity of the hotel. Pools were crowded. And only 2 elevators for a 7 story hotel. So wait was long.. Finally, we had 2 families book using Orbitz, it was told to us incorrectly that Rum Fish and Tradewinds was only 200 yards apart from each other. In reality to other properties were between the 2 hotels. It was a 20 minute walk from one to the other. With kids and beach products to carry made it complicated to meet wirh each other, or move from one site to another.
We really liked the location and resort overall. It is a little dated, but staff was friendly and helpful.
The amenities are a huge plus for those with kids. They loved the mini-golf, beach, pools and floating water park. We liked that everything was on site. For the adults, the resort is lacking in quality food choices. Most the menus are universally the same at the places to eat on site and the food is your standard overpriced touristy junk (burgers, chicken tenders, misc fried stuff). And if you want a cold drink on the beach it'll cost you at least $11 each and $6 for one beer. Gets pricey after spending so much already on staying at the resort.
Perfect for families. Beaches beautiful, rooms clean and plenty of space to just be
Room was a little dated, but the view was excellent and the service was great.
TradeWinds Island Grand places you within a 10-minute stroll of popular attractions such as Upham Beach and Dolphin Landings Charter Boat Center. This 585-room, 4-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 4 restaurants.
There are ample dining options with 4 onsite restaurants, including Palm Court Italian Grill, which has garden views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés.
The 585 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and phones are also standard.
Guests of TradeWinds Island Grand have access to a full-service spa, 5 outdoor pools, and a children's pool. Onsite parking is available, both free self and paid valet parking (USD 8.00 per night)—also useful is an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a fitness center, 2 spa tubs, and outdoor tennis courts.
I loved every single part of my vacation with them and I for sure will be booking again this summer .. they have everything you need on the property. And it’s in a perfect location to just get away and let go.. front desk was amazing from the point of check in to checking out .. 5 stars for sure .
The property is clean with numerous dining options which is fantastic. Staff is f
Excellent resort for parents and children with many free amenities. Two heated family pools and well maintained private white sand beach with free cabana shades are the best part. Though weather was cold in 50s when we were there, we had a good time in heated pools and beach walk. Bungee jumping and restaurant entrees were expensive.
Thank you for your feedback! It sounds like you had a great time with us. We look forward to your next stay here.
Great place for family vacation with kids. We did enjoy our stay at TW
We're SO happy you had a great visit with us! Looking forward to you staying with us again soon!
The property is right on the beach and the food at all the restaurants was very delicious! All the staff was very accommodating to our requests, we were traveling with little kids so that made a huge difference. The house keeping department was the only problem. First night, our beds were not made and we had to call them to get it done. Bathroom tub was also filing up with water, toilet was not flushing well, our safe was not working and so was the hairdryer. When we called, they came to fix it. The manager was understanding of our issues and compensated us, which was a nice gesture. Overall I would recommend this property!
As the Director of Guest Satisfaction, please accept my apologies for the inconveniences mentioned. The immediate corrective action taken represents our commitment to ensuring all our guest concerns are resolved. Thank you for your overall positive comments and we hope to see you again. Doug Rogers
Great for kids. Pools quite small and very crowded, close to everything in town.
We greatly appreciate your overall positive rating of your recent experience here with us. During the Summer, everyone is making the most of the beach & pools, as they attempt to cool off. Thank you and we hope to see you again!
Liked, the beach front amenities. Each room was able to reserve a 2 person cabana and ocean swimming conditions were good. Favorite was renting the floating cabana to soak up sun in the water!. Dislikes, room safe was broken, bathroom shower water preasure was very weak, not enough to was ahampoo out of hair, swimming pool and hot tubs too small for the capacity of the hotel. Pools were crowded. And only 2 elevators for a 7 story hotel. So wait was long.. Finally, we had 2 families book using Orbitz, it was told to us incorrectly that Rum Fish and Tradewinds was only 200 yards apart from each other. In reality to other properties were between the 2 hotels. It was a 20 minute walk from one to the other. With kids and beach products to carry made it complicated to meet wirh each other, or move from one site to another.
As the director of Guest Satisfaction, please accept my apologies for failing to meet your expectations while here. I have already forwarded your concerns to the appropriate department managers for further review. However, it should be noted that there is a total of five guest elevators for the building you were in. If I could be of any further assistance, please contact me directly. Thank you, Doug Rogers
Thank you! We hope to see you again!
As the Director of Guest Satisfaction, please accept my apology for failing to meet your expectations. We are always interested in how we may improve our products and services. If I could be of any further assistance, please don't hesitate to contact me directly. Thank you, Doug Rogers
We really liked the location and resort overall. It is a little dated, but staff was friendly and helpful.
Linda, thank you for the kind words regarding our staff and the friendly service provided by our staff. Chris Metro Guest Satisfaction Manager
We really appreciate the feedback! Come back again soon.