8/10 Good
Mary
Jul 14, 2024
The champagne check in was a nice touch. The cabanas and umbrellas on the beach were all torn and worn and in need of replacement. The towels in the rooms and pool/beach are thin and like sandpaper. There are elements in the room that have been poorly refurbished like knicks in doors and molding thats just painted over like a 2 star hotel. The staff are polite but everyone is more interested in socializing with coworkers than being attentive and serving the guests. For the price, we got better service in Italy last year. I guess this is the new norm in the U.S. It was a good experience just not 4 star.
Mary
Stayed 2 nights in Jul 2024