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 Santa Clara •1 Room
 Santa Clara • 1 Room
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Hilton Santa Clara

4.0 out of 5.0
Overview Reviews Amenities & Policies
4949 Great America Pkwy, Santa Clara, CA
1-844-663-2269
  • Walking distance to San...
  • Free WiFi in rooms and ...
  • Free parking
  • Onsite dining
4.1
out of 5
"Good!"
See all 112 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

The hotel was excellent. Staff was way cool when I interacted with them. But Oct 11th when I was there at about 1am the fire alarm went off. Got down stairs waited for over an hour then they let us back in. Everyone was trying to get back to the rooms so imagine everyone trying to take 3 elevators. That took another 30 minutes. We were trying to look for the stairs but couldn't find any stairs to walk back up. I wanted to talk to the front desk but everyone was trying to talk to the front desk. So other than that. Rooms were clean. Loved they gave 2 bottles of water. You can walk to Great America or Levi from there. Parking wasn't an issue. Door Dash is ready to drop off food at that location. Breakfast Buffet was cool. Just make sure you don't get the pancakes at the bottom as they were burnt. Just order the omelet and waffles. Didn't get any notification later the next day explaining what happen with the fire alarm. Letter under the door saying anything. Just anything would have been nice.

Let me start by saying I was very happy with my Hilton stay. I wouldn't categorize this as a complaint but maybe one improvement if feasible in the future. At the tailgate area, would you consider another food truck/option? Only because the line was so long I just opted to eat at the stadium rather than wait on the line for food and have to go to another line for beverage. This is not a deal breaker for me and look forward to seeing you guys next year.

This is a very nice property. There are not many family friendly restaurant options around and no childrens options on their ib house restaurant menu. This was surprising considering they are in the parking lot of Great America theme park. There is no continental breakfast but there is a $25 breakfast buffet, which would be a waste for my child on the spectrum.

The location was great and the down stairs area (bar, lounge area, etc.) were nice. Parking was a bit chaotic as we had to park in the red zone two of the three nights. We were also put in a handicapped room which was ok but not my preference. The room itself (741) vibrated a lot making it very hard to sleep.

Location was great. Staff was extremely courteous. Bed was very comfortable.

everything was great the staff was great the room was great

No shuttle service from airport. Rooms dated. Some staff rude.

My room was clean and spacious. However, the walls were not soundproof. I could hear all kinds of noise from next door, even cell phone ringsling!

The staff was very friendly and very professional!

I loved the view from the window. And the bsth tub was sweet too.

Great location, rooms were pretty and clean, has a pool which kids love and price was right.

Uncooperative about pricing since I booked through a third party. Hairs in my breakfast. Room smelled like cooking.

Clean, quiet with great staff personnel, just right for me!

Nice, clean hotel with amazing staff. The rooms were comfortable and walking distance to Levi’s Stadium.

The hotel staff was please. Room was clean and comfortable. The only dislike was the shower. Wasn’t as clean as it should have been. But overall stay was nice.

We were happy with the reservation and stay.. It was our anniversary. The only problem we had was our complementary Breakfast was not service. When I book our reservation it was included and the front desk confirmed when I showed up at the Hotel.. I was told the following morning it wasn't included and I has to pay $ 25.00 per person if I wanted to have Breakfast. So we decided to check out at that moment.

Spacious hotel room. Nice and clean. Would stay again and recommend for others. Especially if you are going to an event at Levis Stadium.

Great America Pkwy Santa Clara CA

Hotel highlights

  • Walking distance to Santa Clara Convention Center and Levi's Stadium
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Santa Clara Convention Center is within a 5-minute walk of Hilton Santa Clara while other popular sites like Levi's Stadium are within a 15-minute stroll. This 4-star hotel has 280 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

Guests can expect to find 37-inch an LCD TV with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

At Hilton Santa Clara, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

One King Bed, Hearing Accessible

King 1 | Sleeps 2
$108* Per night/room Nov 15 - Nov 16

Two Double Beds, Hearing Accessible

Full 2 | Sleeps 4

Suite, 1 King Bed, Accessible

King 1 | Sleeps 4

Room, Accessible

Full 2 | Sleeps 4

Executive Room, 2 Double Beds, Business Lounge Access

Full 2 | Sleeps 4

Guest reviews for Hilton Santa Clara

Everyone (38) Couples (26) Business (15) Family (26) Other (4) Friends (3)
2
Partner Couples

The hotel was excellent. Staff was way cool when I interacted with them. But Oct 11th when I was there at about 1am the fire alarm went off. Got down stairs waited for over an hour then they let us back in. Everyone was trying to get back to the rooms so imagine everyone trying to take 3 elevators. That took another 30 minutes. We were trying to look for the stairs but couldn't find any stairs to walk back up. I wanted to talk to the front desk but everyone was trying to talk to the front desk. So other than that. Rooms were clean. Loved they gave 2 bottles of water. You can walk to Great America or Levi from there. Parking wasn't an issue. Door Dash is ready to drop off food at that location. Breakfast Buffet was cool. Just make sure you don't get the pancakes at the bottom as they were burnt. Just order the omelet and waffles. Didn't get any notification later the next day explaining what happen with the fire alarm. Letter under the door saying anything. Just anything would have been nice.

By on Oct 13, 2019

Review comment responded on Oct 13, 2019

Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately

5
Families

Let me start by saying I was very happy with my Hilton stay. I wouldn't categorize this as a complaint but maybe one improvement if feasible in the future. At the tailgate area, would you consider another food truck/option? Only because the line was so long I just opted to eat at the stadium rather than wait on the line for food and have to go to another line for beverage. This is not a deal breaker for me and look forward to seeing you guys next year.

By on Oct 9, 2019

Review comment responded on Oct 10, 2019

We are so grateful for your kind words. Thanks for sharing your review with us and the community.Thank you for letting us know know about this. Your feedback helps us get better.

4
Families

This is a very nice property. There are not many family friendly restaurant options around and no childrens options on their ib house restaurant menu. This was surprising considering they are in the parking lot of Great America theme park. There is no continental breakfast but there is a $25 breakfast buffet, which would be a waste for my child on the spectrum.

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

We’re so sorry that your experience did not match your expectations.Your feedback helps us get better.thank you so much for staying with us.

3
Families

The location was great and the down stairs area (bar, lounge area, etc.) were nice. Parking was a bit chaotic as we had to park in the red zone two of the three nights. We were also put in a handicapped room which was ok but not my preference. The room itself (741) vibrated a lot making it very hard to sleep.

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please call me or ask for me next time you’re at Hilton Santa Clara

5
Families

Location was great. Staff was extremely courteous. Bed was very comfortable.

By on Sep 22, 2019

Review comment responded on Sep 23, 2019

We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

5
Everyone

everything was great the staff was great the room was great

By on Sep 8, 2019

Review comment responded on Sep 8, 2019

Thank you for the candid comments. We look forward to your next visit.

2
Business Business Travelers

No shuttle service from airport. Rooms dated. Some staff rude.

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for providing us with your feedback. Please accept our sincere apologies regarding your experience. We hope to have you stay with us again so we may leave you with a more positive lasting impression.

3
Everyone

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Thank you for giving us your review. We apologize for any shortcomings that we may have had during your stay. We hope that you will still consider staying with us in the future.

3
Families Families

My room was clean and spacious. However, the walls were not soundproof. I could hear all kinds of noise from next door, even cell phone ringsling!

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thank you for your review. We apologize for not being able to exceed all your expectations. We hope to have you stay with us again soon.

4
Everyone

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you for the wonderful review! We look forward to your next stay!

Hilton Santa Clara

4949 Great America Pkwy, Santa Clara, CA 95054
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