Great beds clean bathrooms coffee maker and microwave they forgot water at lease a couple to make the coffee
They cancelled my reservation on the morning I was to arrive due to renovations. I almost spent $80 on a shuttle service to get there and would have been stuck with nowhere to go. Why did they allow the booking if they knew they were renovating? Poor management.
There was black mold covering the bathroom ceiling
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Check in was fast and easy. Staff is not welcoming nor informative and you could tell they obviously didn’t want to be there. Rare when we saw an employee with a mask. Room was okay. A little different than what we expected based on the pictures on Orbitz. Closet door was missing, bathrooms can use a bit of remodeling and weird noises all night.
We loved the layout and bedroom, but the tea water was tepid in the lobby. The business center was just two computers too close together.
Convenient to airport and highway and friendly staff/good service
Convenience also the cabbie going to pick us up from the hotel and brought us around at night
We stayed for a full week. The first 4 days we were next to rooms smoking and smoking weed it was so bad our room smelled horrible plus our toilet leaked into our front room and our carpet was all wet. After complaining multiple times we finally got moved from the 1st floor to the 3rd floor and it was night and day difference and the rest of our stay was enjoyable.
Nice property in good location for those who want to be in OC
For the price you can't beat this hotel. Close to the freeway, airport, and shopping. Easy on and off freeway. Hotel was very clean. Breakfast was very nice and free! I would definitely stay here again.
All staff members were just as happy that I was staying at this beautiful, modern, clean, and unbelievable-value-for-the-room-rate hotel as I was.
Nice facilities. Negatives are the parking lot and the friendliness or lack of friendliness of the breakfast staff.
The staff here was very friendly, hotel location was convenient, & very clean. The only thing we didn't like was our floor had a very musky smell & the AC was hard to figure out in our room.
Parking is an issue. WE returned to the hotel at midnight and there was only valet parking for $8. We had to choose to pay or park across the street for free. They need more parking.
Hampton Inn and Suites Santa Ana/Orange County Airport is located within a few miles (5 km) of South Coast Plaza and Santa Ana Zoo. This 121-room vacation home has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hampton Inn and Suites Santa Ana/Orange County Airport's 121 homes provide sofa beds, microwaves, and refrigerators. 27-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
At Hampton Inn and Suites Santa Ana/Orange County Airport, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Limited parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Great beds clean bathrooms coffee maker and microwave they forgot water at lease a couple to make the coffee
They cancelled my reservation on the morning I was to arrive due to renovations. I almost spent $80 on a shuttle service to get there and would have been stuck with nowhere to go. Why did they allow the booking if they knew they were renovating? Poor management.
Thank you for your feedback. We always recommend to book directly to avoid these issues. Our sincere apologies about the inconvenience
There was black mold covering the bathroom ceiling
Thank you for your feedback. We can assure you that there is no black mold but just bad wear and tear that we will be addressing through renovations today
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Thank you for your feedback
Check in was fast and easy. Staff is not welcoming nor informative and you could tell they obviously didn’t want to be there. Rare when we saw an employee with a mask. Room was okay. A little different than what we expected based on the pictures on Orbitz. Closet door was missing, bathrooms can use a bit of remodeling and weird noises all night.
We greatly appreciate your feedback as it helps us resolve the issues on property. Our sincerest apologies with the inconveniences that you faced. We are grateful that you allowed us to be your host during your recent stay and hope you will consider us next time you visit the Santa Ana area.
We loved the layout and bedroom, but the tea water was tepid in the lobby. The business center was just two computers too close together.
Thank you for your feedback
Convenient to airport and highway and friendly staff/good service
We greatly appreciate your feedback! We hope to see you next time you are in the area.