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Recent guest reviews

Rooms are spacious, clean and comfirtable. Stadf is curtious & helpful.

Very nice staff, clean. Good for business travel.

I’d stay here again. Generally the hotel was well maintained. Staff were great and check in/out was super fast. The room also had a nice fridge and microwave. Unfortunately my room had a plumbing problem (bathtub/shower wouldn’t drain) and there was blood on the sheets (looks like they had been washed just not well). I think other peoples experience in that hotel was likely better than mine just because of the room I was in. For me this was a 3.5 out of 5 with the hotel having potential to be a 4 out of 5. For what it’s worth I’ll also mention that the parking lot felt very safe (I was not worried at all about leaving my car there and if I’d had a trailer or left valuables in the car I think it would have been safe overnight too).

The hotel is in high standard as usual for Hilton group. Very please experience. Deserve for value.

This is much better than we expected. Room is clean and spacious with bus tub. T.V. Channel is more than 100 choices. Free parking, free breakfast and free internet. There are so many things for 2 and half star.

Great location, clean and comfortable rooms. Morning continental-style breakfast was crowded, but still well-stocked overall. General areas (including breakfast areas) were clean. Most of the hotel staff were great, but it only takes one person to mar an experience, and I met him. I came to the front desk to request that my Honors points be applied to my account. Within 3 seconds of approaching the desk, two front desk staff were still in conversation and not facing the front. I saw one notice me out of the corner of his eye, then approach me. Once he go to me, he had a dour expression on his face and instead of saying "hello" first, went on to ask how he could help me. His manner was if I was putting him out. Bad vibe. I told him what I wanted to do and he gave me a blank look. The other desk member promptly jumped in and took care of me. This second team member was courteous and friendly. If I had only had to deal with the first team member, I'd have given the hotel staff rating a "1".

We loved our stay at the Hampton. The room was beautiful and the bed was very soft and comfortable. Everything was clean and in good repair. The pool and hot tub were great. I would definitely stay here again.

Good location just off the highway, clean and comfy rooms. Quite large. Free breakfast of average quality. Good, free wi-wi. Only downside is that they started vacuuming the hallway at 8AM! We had arrived very late and wanted to sleep in a bit.

exceptional value, included breakfast, up to date exercise facility and pool, plus clean, quiet , comfortable room

Hawthorne Ave Se Salem OR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms
  • Free parking
  • Indoor pool

Located in Southeast Salem, Hampton Inn and Suites Salem is within a few miles (5 km) of sights such as Salem Hospital and Honeywood Winery. This 86-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All of Hampton Inn and Suites Salem's 86 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Renovated in 2018, Hampton Inn and Suites Salem features an indoor pool, a 24-hour fitness center, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include coffee/tea in a common area, express check-out, and a convenience store.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

King studio suite

1 King Bed | Sleeps 4

Studio, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn and Suites Salem

Everyone (8) Couples (1) Family (1) Friends (1)
5
Everyone

By on May 30, 2019

5
Families

Rooms are spacious, clean and comfirtable. Stadf is curtious & helpful.

By , from Salem, OR on May 12, 2019

4
Everyone

Very nice staff, clean. Good for business travel.

By on Feb 2, 2019

5
Everyone

By on Nov 16, 2018

3
Everyone

I’d stay here again. Generally the hotel was well maintained. Staff were great and check in/out was super fast. The room also had a nice fridge and microwave. Unfortunately my room had a plumbing problem (bathtub/shower wouldn’t drain) and there was blood on the sheets (looks like they had been washed just not well). I think other peoples experience in that hotel was likely better than mine just because of the room I was in. For me this was a 3.5 out of 5 with the hotel having potential to be a 4 out of 5. For what it’s worth I’ll also mention that the parking lot felt very safe (I was not worried at all about leaving my car there and if I’d had a trailer or left valuables in the car I think it would have been safe overnight too).

By , from Seattle on Nov 10, 2018

5
Everyone

The hotel is in high standard as usual for Hilton group. Very please experience. Deserve for value.

By on May 12, 2018

5

this hotel is 3 and half star.

Everyone

This is much better than we expected. Room is clean and spacious with bus tub. T.V. Channel is more than 100 choices. Free parking, free breakfast and free internet. There are so many things for 2 and half star.

By , from Henderson NV on Sep 4, 2017

4
Everyone

Great location, clean and comfortable rooms. Morning continental-style breakfast was crowded, but still well-stocked overall. General areas (including breakfast areas) were clean. Most of the hotel staff were great, but it only takes one person to mar an experience, and I met him. I came to the front desk to request that my Honors points be applied to my account. Within 3 seconds of approaching the desk, two front desk staff were still in conversation and not facing the front. I saw one notice me out of the corner of his eye, then approach me. Once he go to me, he had a dour expression on his face and instead of saying "hello" first, went on to ask how he could help me. His manner was if I was putting him out. Bad vibe. I told him what I wanted to do and he gave me a blank look. The other desk member promptly jumped in and took care of me. This second team member was courteous and friendly. If I had only had to deal with the first team member, I'd have given the hotel staff rating a "1".

By on Sep 10, 2016

Review comment responded on Oct 2, 2016

Thank you for taking the time to write this review. We truly appreciate all feedback regarding our guests stays. We want to know how we can make it better. I am sorry to hear about your experience with the front desk staff and I want you to know your comments will not be disregarded. We can learn from this to make our customer service even better. I appreciate your willingness to share this experience. Thank you so much for staying with us, and I do hope you come back again.

5

excellent stay, soft bed, clean room.

Everyone

We loved our stay at the Hampton. The room was beautiful and the bed was very soft and comfortable. Everything was clean and in good repair. The pool and hot tub were great. I would definitely stay here again.

By , from Utah on Aug 12, 2016

Review comment responded on Aug 18, 2016

Dear Rachel, Thank you for taking time out of your day to write us this review. We work hard to make sure our guests are comfortable and I am glad we succeeded for you. Preventative care is important to keep things tip top. We look forward to seeing you again!

5

clean, comfortable

Couples

Good location just off the highway, clean and comfy rooms. Quite large. Free breakfast of average quality. Good, free wi-wi. Only downside is that they started vacuuming the hallway at 8AM! We had arrived very late and wanted to sleep in a bit.

By on Sep 8, 2014

Hampton Inn and Suites Salem

510 Hawthorne Ave Se, Salem, OR 97301
url importing https://www.orbitz.com/Salem-Hotels-Hampton-Inn-and-Suites-Salem.h4821083-p2.Hotel-Reviews