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Recent guest reviews

Everyone and everting was perfect

Helpful and friendly staff, super clean lobby and hotel rooms and everywhere! Love the breakfast and swim pool with spa! Spacious room and all items in the room sufficient and function well!

Clean,, and a great breakfast offering

Close to restaurants and Tennis garden

The suite is spacious, there is a table so we could eat some meals in the room, the lobby / breakfast area are very nice, coffee/tea/hot cocoa in the lobby 24hr, the breakfast is good. The area around the hotel doesn’t look very pretty to take a walk, but it’s a good location to drive to JTNP etc.

It was just OK. I've stayed in Hampton Inns for over 10 years for business or leisure travel. This one was OK but the bed was completely uncomfortable, and they used to be known for some of the best beds around. There was a fridge and a microwave which were the only comforts besides DirectTV. The AC was very noisy but necessary in August in the desert. They do have a small fitness center,, business center and pool, but other than that not much to do. The best thing was easy to get to from the freeway and there were walkable food options accross the street. Plus a starbucks behind the hotel. I even asked for the basic/free bottle of water and told they're $2. Nobody working here seemed to care about much, at least during the day. They could have at least given us one for free when we check in - it's 112 degrees out. Breakfast was fine, more of a snack really. Hilton needs to revive this brand into something better because it's teetering into something I'd never hope to choose to use again.

Spacious room suite and a decent breakfast!

Make sure they do your housekeeping!! We asked twice and never got it, they assured they would do it. We left the whole day and came back at night and the housekeeping did not come to our room. We were there for 4 days and only asked one time housekeeping and they never came after asking several times! I asked in the morning left for 4 hours came back was not done asked again nicely , the assured , left again and came back at night and was still not done.

Nice staff

Clean property.. Friendly, helpful staff. Room was great

Everything was very clean their breakfast was exceptional!

Very comfortable, clean space, both in the public spaces and guest rooms.

Very clean n friendly staff. Coffee n tea on hand in lobby area. Even fresh cookies!!

Great location close to Hwy 10. The area is building up and looks to be a very attractive community with great resteraunts and other traveler services.

Very nice and roomy suite. Close to freeway. Did not like the loud music coming from the room next to me though.

Gerald Ford Dr Palm Desert CA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Classic Club, Hampton Inn & Suites Palm Desert is within 3 miles (5 km) of Desert Willow Golf Resort. This 88-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free buffet breakfast is offered each morning.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include sofa beds, refrigerators, and microwaves.


Property features

At Hampton Inn & Suites Palm Desert, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

King Study

1 King Bed | Sleeps 5

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Palm Desert

Everyone (18) Couples (5) Family (9)
5
Partner Couples

Everyone and everting was perfect

By on Jan 17, 2023

Review comment responded on Jan 30, 2023

Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations.Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here!Kind Regards

5
Family

Helpful and friendly staff, super clean lobby and hotel rooms and everywhere! Love the breakfast and swim pool with spa! Spacious room and all items in the room sufficient and function well!

By on Jun 6, 2022

Review comment responded on Jun 10, 2022

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here. Kind Regards,

5
Partner Couples

Clean,, and a great breakfast offering

By on Jun 5, 2022

Review comment responded on Jun 10, 2022

Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here! Kind Regards,

5
Family

Close to restaurants and Tennis garden

By on Mar 20, 2022

Review comment responded on Mar 20, 2022

Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here! Kind Regards

5
Family Family with small children

The suite is spacious, there is a table so we could eat some meals in the room, the lobby / breakfast area are very nice, coffee/tea/hot cocoa in the lobby 24hr, the breakfast is good. The area around the hotel doesn’t look very pretty to take a walk, but it’s a good location to drive to JTNP etc.

By on Nov 28, 2021

Review comment responded on Dec 4, 2021

Thank you for taking the time to leave us a review! We are glad to know that our hotel and staff met all of your expectations. Please let us know if you need anything during your future stays with us. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here! Kind Regards

3
Everyone

By on Nov 23, 2021

3
Partner Couples

It was just OK. I've stayed in Hampton Inns for over 10 years for business or leisure travel. This one was OK but the bed was completely uncomfortable, and they used to be known for some of the best beds around. There was a fridge and a microwave which were the only comforts besides DirectTV. The AC was very noisy but necessary in August in the desert. They do have a small fitness center,, business center and pool, but other than that not much to do. The best thing was easy to get to from the freeway and there were walkable food options accross the street. Plus a starbucks behind the hotel. I even asked for the basic/free bottle of water and told they're $2. Nobody working here seemed to care about much, at least during the day. They could have at least given us one for free when we check in - it's 112 degrees out. Breakfast was fine, more of a snack really. Hilton needs to revive this brand into something better because it's teetering into something I'd never hope to choose to use again.

By on Aug 9, 2021

Review comment responded on Sep 30, 2021

Thank you for taking the time to leave us a review. We appreciate the information you've shared with us. I want to personally apologize for the hotel not meeting your expectations. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. The specific concerns you addressed in your review are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort.

4
Family with small children

Spacious room suite and a decent breakfast!

By on Jul 27, 2021

Review comment responded on Jul 29, 2021

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us and we are glad to know that our hotel and staff met many of your expectations. The information you have supplied us with helps to improve our hotel, as well as give our team the knowledge to better accommodate our guest’s needs and overall experience. Your feedback will be reviewed by our management team and will be used to make our hotel property improved on your next visit. Thank you again for choosing to stay with us and we hope you come back soon, because we love having you here.

2
Everyone

Make sure they do your housekeeping!! We asked twice and never got it, they assured they would do it. We left the whole day and came back at night and the housekeeping did not come to our room. We were there for 4 days and only asked one time housekeeping and they never came after asking several times! I asked in the morning left for 4 hours came back was not done asked again nicely , the assured , left again and came back at night and was still not done.

By on May 31, 2021

Review comment responded on May 31, 2021

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your survey feedback are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort.

3
Everyone

By on Apr 26, 2021

Review comment responded on May 10, 2021

Thank you for taking the time to complete our Satisfaction Survey. We appreciate the information you've shared with us. I would like to apologize for the hotel not meeting your expectations. The specific concerns you addressed in your survey feedback are important details for us to take a closer look at and make sure we are doing all that we can possibly do to improve our hotel and our guests' experience. You can be confident that I will personally make sure to do the necessary follow up. We want our guests to have the best experience possible where every part of their stay is pleasant and comfortable. We value you as our guest and hopefully you will be able to give us another chance so that we can demonstrate our commitment to your comfort.

Hampton Inn & Suites Palm Desert

74900 Gerald Ford Dr, Palm Desert, CA 92211
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