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Recent guest reviews

Keypad kept failing code provided, locking us out. Fortunately the property manager was very responsive and able to reset the code remotely as we waited. Toilets were small. Fridge had layer of rust on the door, but otherwise functioned. Internet was slow. Beds were hard. Dishwasher soap dispenser was broken and it was quite noisy. AC worked well. Adequately stocked kitchen utensils, pots, pans, dishes, silverware, etc... Furniture was comfortable. Large dining room table seats 6 comfortably. Very clean. Nice decor. TV had many stations, but no form to decipher which were which. Just had to channel surf. Oven ran hot. Burnt a couple batches of cookies finding that out. Condensation always covering outside windows (suspect not insulated). Plenty of closet space, dressers, night stands, and lamps. Floor plan was well conceived allowing one room to share the kitchen, living room, and dining room. Large pantry. A comfortable haven when recovering from a day at the theme park.

This property should not be a vacation rental. The house is old and outdated. The neighborhood is not safe. I had to park my car next to an abandoned car with no license plate every night. There was a mattress outside a unit two doors down from our rental. It was a mistake to rent from this company.

I would never recommend or go back. I have traveled all over the United States and never have I had to deal with such a rude person before in my life (Front desk lady by the name of Maryion or at least what she told me ) She hung up on me when I called to tell her that I checked out . VERY RUDE AND THREATEN ME told me that I wouldn't get my deposit back because I didn't bring her the keys before I (keys were left in room with parking perment for the front gate and door opens with code) I left the keys on the counter top for housekeeping. My family and I left very early in the morning around 3:30am to catch our flight .(The front office doesn't open till 8am ) .

Safe, clean and neat. Very nice place to be and very relaxing.

Bugs every where cable barely worked and the house was dirty when we got there on top Of that they made us wait to check in at 4 and the house still wasn’t clean

We all had an awesome time here. It was well worth it. Our family enjoyed the home as well as the pool and resort. Thank you

The place over all was nice. We had 6 adults and 2 children and there was plenty of room for us. The kitchen has one large pot, one medium pot, and one small pot. Very little utensils. We had to go buy things to cook with. 4 bowls and plates. Very little glasses. So bring those things if you plan to cook. The maids don't Clean well. Place is dusty and could use some painting. The maids didn't placed clean sheets on the bed so we had to wash the sheets. The oven burns EVERYTHING. The washer and dryer work great, however only small loaded. The place itself is not sound proof so you can hear everything. The people upstairs are nice but LOAD at night. It wakes you up. The pool and hot tub is fantastic. They also have a fitness center. Oh and the ice machine in the freezer and you will have to buy ice every day if you want ice. But overall we enjoyed our stay.

They took 300 from my account. The day before my check out.

Bright blue Villa that has been around for awhile. Good air conditioning but too many noisy frogs at night. Visiting Florida in July is hot!! No real complaints about the place.

They have issues answering there phone and when they do not helpful.

lost 4hrs cause the 1 room was discussed they didn't want to change rm if orbiz don't compastate I won't use them again

I was excited to walk in and have 2 bathrooms and washer and dryer. There was more than enough room for the 4 of us. Plus a deck looking out towards a pond. It stated that we needed to get toiletries glad we stopped by before heading to the near by walmart. Only thing we had to get was toothpaste and travel size conditioner and shampoo. Can use a few updates but was comfortable and accommodating. Definitely will stay here again. Check in and check out were easy and fast.

I like the House is comfortable, spacious and close to everything.

The pool heater was not operational in the home with private pool we rented. Despite their website indicating that pool heat can be added for an additional cost, no compensation was given for the broken heater. We reserved a home with an attached pool so our family could swim at our residence. We would have stayed elsewhere if we knew the pool could not heated. The customer service manager did not make any effort to meet us part way on compensation. Very disappointing. On the positive side, most customer service staff were helpful. The unit was clean, though outdated. When initially looking at prices, it’s seems to be a good deal for the money. However, after fees, that is not the case. That, doubled with the lack of accountability by management, I recommend you pass.

Laguna Bay Circle Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Fitness center
  • Laundry facilities

Royal Laguna Villas By Magical Memories places you within a 10-minute drive of popular sights such as Fun Spot America and Lake Buena Vista Factory Stores. This 130-room, 3.5-star vacation home has in-room conveniences like kitchens, living rooms, and dining areas.


Rooms

All 130 individually decorated homes feature kitchens and space to spread out with living rooms and dining areas. Guests can enjoy free WiFi and cable TV. Washers/dryers and coffee makers are also standard.


Property features

Royal Laguna Villas By Magical Memories offers a fitness center, an outdoor tennis court, and free WiFi in public areas. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Additional amenities include laundry facilities and an ATM.

Room options

Villa, 3 Bedrooms

2 Queen Beds, 2 Twin Beds and 1 Queen Sofa Bed | Sleeps 8

Villa, 2 Bedrooms

1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed | Sleeps 6

Guest reviews for Royal Laguna Villas By Magical Memories

Everyone (32) Couples (25) Business (14) Family (291) Friends (25) Other (3)
4
Partner Couples

Keypad kept failing code provided, locking us out. Fortunately the property manager was very responsive and able to reset the code remotely as we waited. Toilets were small. Fridge had layer of rust on the door, but otherwise functioned. Internet was slow. Beds were hard. Dishwasher soap dispenser was broken and it was quite noisy. AC worked well. Adequately stocked kitchen utensils, pots, pans, dishes, silverware, etc... Furniture was comfortable. Large dining room table seats 6 comfortably. Very clean. Nice decor. TV had many stations, but no form to decipher which were which. Just had to channel surf. Oven ran hot. Burnt a couple batches of cookies finding that out. Condensation always covering outside windows (suspect not insulated). Plenty of closet space, dressers, night stands, and lamps. Floor plan was well conceived allowing one room to share the kitchen, living room, and dining room. Large pantry. A comfortable haven when recovering from a day at the theme park.

By , from Belfair, WA on Sep 27, 2020

4
Everyone

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Hi, Thanks for staying with us. We appreciate your feedback and look forward to having you visit with us again. Sincerely, The Team at Magical Memories

4
Everyone

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Thank you for staying with us. We are all pleased that you had a great time and we hope we can host you again soon. Sincerely, The Team at Magical Memories

1
Family

This property should not be a vacation rental. The house is old and outdated. The neighborhood is not safe. I had to park my car next to an abandoned car with no license plate every night. There was a mattress outside a unit two doors down from our rental. It was a mistake to rent from this company.

By on Aug 3, 2019

Review comment responded on Aug 5, 2019

Hello- Thank you for your feedback on your recent stay with us. We are so sorry to hear about your unpleasant experience. We will definitely look into these issues mentioned in order to get them resolved. Thank you, The Team at Magical Memories

1
Family

I would never recommend or go back. I have traveled all over the United States and never have I had to deal with such a rude person before in my life (Front desk lady by the name of Maryion or at least what she told me ) She hung up on me when I called to tell her that I checked out . VERY RUDE AND THREATEN ME told me that I wouldn't get my deposit back because I didn't bring her the keys before I (keys were left in room with parking perment for the front gate and door opens with code) I left the keys on the counter top for housekeeping. My family and I left very early in the morning around 3:30am to catch our flight .(The front office doesn't open till 8am ) .

By on Jul 22, 2019

Review comment responded on Jul 23, 2019

Hello, We appreciate your feedback. We are sorry to hear about your unpleasant experience at the front desk. We aim for the best in customer service, and I am sorry you were treated in that way. We give specific instructions at check in that all items must be returned to the office upon check out. We do our best to be as transparent as possible with our check out procedures. So this information is on your directions, in your welcome packet, and in the property book in your condo. Sorry for the misunderstanding. Sincerely, The Team at Magical Memories

2
Everyone

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Hello- Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. Could you let us know what we happened during your stay? We try our best to exceed our guest’s expectations when visiting us. Sincerely, The Team at Magical Memories

5
Family Partner Couples Family with small children Friends

Safe, clean and neat. Very nice place to be and very relaxing.

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Hi There! Thank you for choosing to stay with us at Magical Memories. We are pleased you enjoyed your trip. My hope is that you will continue to choose us when you visit the Orlando area. Sincerely, The Team at Magical Memories

4
Everyone

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Thanks for staying with us. We appreciate your feedback!

1
Family Family

Bugs every where cable barely worked and the house was dirty when we got there on top Of that they made us wait to check in at 4 and the house still wasn’t clean

By on May 17, 2019

Review comment responded on May 24, 2019

Thank-you for your feedback on your recent stay with us. We are sorry to hear about your unpleasant experience. We try our best to reconcile any issues with our units as soon as we are made aware of them. This information will help us to reconcile these issues and meet expectations for our future guests. Sincerely, The Team at Magical Memories

2
Everyone

By on May 5, 2019

Review comment responded on May 8, 2019

Thanks for your feedback. Sorry that the arrangements weren't what you expected. This will help us meet expectations for future guests. Sincerely, The Team at Magical Memories

Royal Laguna Villas By Magical Memories

5000 Laguna Bay Circle, Kissimmee, FL 34746
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