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Recent guest reviews

There were more kids than adults. There is limited activities for children. So they played on the hammocks, threw balls in the pool, and the hot tub was always full of children. I even saw an infant in the hot tub. Kids running, wrestling on the floor of the bar at 9pm and screaming in hallways. No one said tha thing. We will not be back.

Our go-to for Disney trips! Beautiful hotel, lobby bar is excellent, excellent room service. Always clean, perfect location. Can't go wrong staying here!

Not worth it for the amount of money spent.

This property does not have Dining. The food and beverage is severely lacking with a mediocre breakfast and the only other options for dining being room service and pool bar. A 5 star hotel should have good food and beverage. The room was not ready until 7pm and with no food options we had to order Room service. The quality of room service food is decent, and the staff is good.

Everything was amazing! Staff pampered us throughout our stay.

Thanks

Parking situation was terrible and room was less than what should be expected at these rates

The team in Concierge and the front desk are truly exceptional. We enjoyed conversing with them at check-in and they helped arrange dinner for us. Best hotel I've ever been to. We will be back!

Very outdated property, the rooms smelled very musky and moldy. My son had an asthmas attack the minute we walked into the room, due to the mold. Carpets harbor so much bacteria, the rooms need a complete renovation.

Exceptional guest service. Heated pools, jacuzzi, beautiful hotel. Free shuttle to Disney parks but make sure to get your Disney reservations in advance. Bring your favorite toiletries if you need full size because no pharmacy or grocery store near and hotel size hair conditioner just doesn’t work for me. Overall great resort.

Definite a disappointment My firm pre-pandemic booked usually 30 - 40 rooms at a time for our annual conference for several years. I thought to bring family. No simple amenities such as coffee or water available. Directed to go to nearby sister hotel for coffee or wait until 5:00 for bar and coffee to be available. This was said to me at 12:30. Wait until 5:00?? Wow

This property is truly unparalleled when it comes to services and upkeep. It is stunning. But it does come at a very high price. If that’s not an issue for you. Then that’s the place you want to stay.

Nice facility, kid friendly. However, not enough amenities to really enjoy just staying at the hotel.

Excellent service and friendly staff. Very close to all Disney ammenities.

This place is absolutely amazing. I’m a bit of a hotel snob I’ll admit, so when WA teamed up with Disney, it was all of the class and comfort that I wanted from Disney. We will be back over and over! Disney passholders.

Bonnet Creek Resort Lane Orlando FL

Hotel highlights

  • Onsite dining
  • Spa
  • Golf course
  • 2 outdoor pools

Located 2.7 mi (4.4 km) from Disney Springs™, Waldorf Astoria Orlando is within a 15-minute drive of other popular attractions like Disney's Hollywood Studios®. This 502-room, 5-star hotel has 2 outdoor pools along with a golf course and a full-service spa.


Dining

There are multiple options for onsite dining with 6 restaurants, including Bull and Bear, which has pool views. Order from room service to satisfy your hunger without leaving your room. To-go breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. MP3 docks, coffee makers, and free long-distance calls are also available.


Property features

Waldorf Astoria Orlando features a golf course, a full-service spa, and 2 outdoor pools. Valet parking is available for USD 52 per day, and there's also a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a lazy river, a 24-hour gym, and a sauna.

Room options

Suite, 2 Bedrooms (Governor's)

1 King Bed | Sleeps 6

Deluxe Suite, 1 King Bed, Balcony, Golf View

1 King Bed | Sleeps 5

Suite, 2 Bedrooms, Non Smoking (Chairman's)

1 King Bed | Sleeps 6

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Guest reviews for Waldorf Astoria Orlando

Everyone (27) Couples (5) Family (13)
3
Family

There were more kids than adults. There is limited activities for children. So they played on the hammocks, threw balls in the pool, and the hot tub was always full of children. I even saw an infant in the hot tub. Kids running, wrestling on the floor of the bar at 9pm and screaming in hallways. No one said tha thing. We will not be back.

By on Dec 24, 2023

Review comment responded on Dec 26, 2023

Dear Jennifer,Thank you for taking the time to share your observations about your stay. We understand the importance of a balanced and comfortable atmosphere and appreciate your feedback. Your comments will help us improve our guest experience, and we are committed to ensuring everyone has a pleasant stay. While we are disappointed that you do not plan on returning, we value your input and will use it to enhance our service for all guests.Best regards,Waldorf Astoria Guest Services Team

4
Everyone

By on Apr 24, 2023

Review comment responded on May 17, 2023

First of all I would like to take the opportunity to thank you for filling out our Guest Satisfaction Survey. We take these surveys very seriously; as they are reviewed on a daily basis by our Leadership team.I was very pleased to hear that we overall exceeded your expectations during your recent stay.Should there be anything else I can assist you with, please do not hesitate to contact me and we look forward to having you as our guest in the future.

5
Partner Couples

Our go-to for Disney trips! Beautiful hotel, lobby bar is excellent, excellent room service. Always clean, perfect location. Can't go wrong staying here!

By , from Saint Petersburg on May 2, 2022

Review comment responded on May 28, 2022

Thank you for your feedback. We can't wait to welcome you back again soon.

2
Family

Not worth it for the amount of money spent.

By on Apr 3, 2022

Review comment responded on May 28, 2022

Thank you for feedback.

1
Family Family with small children

This property does not have Dining. The food and beverage is severely lacking with a mediocre breakfast and the only other options for dining being room service and pool bar. A 5 star hotel should have good food and beverage. The room was not ready until 7pm and with no food options we had to order Room service. The quality of room service food is decent, and the staff is good.

By on Mar 28, 2022

Review comment responded on May 26, 2022

Thank you for your feedback. My apologies that you were not able to utilize the restaurants that we offer on both properties, ours as well as the Signia next door. The fact that your room was not made ready until after 7pm is something that I will share with our Housekeeping Department as a training moment for all of us.

5
Everyone

By , from Saint Petersburg on Dec 20, 2021

5
Family

Everything was amazing! Staff pampered us throughout our stay.

By on Sep 15, 2021

5
Family

Thanks

By on Sep 12, 2021

5
Everyone

By on Aug 10, 2021

3
Everyone

Parking situation was terrible and room was less than what should be expected at these rates

By on Jul 29, 2021

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