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Crowne Plaza Orlando - Downtown

3.5 out of 5.0

Crowne Plaza Orlando - Downtown

3.5 out of 5.0

Recent guest reviews

This is a very nice hotel. The staff was especially good and responsive. Every single person seemed to have the same commitment to excellence and service.

Nice hotel. Excellent and courteous shuttle drivers!

Nice room. The hotel staff were very helpful. I would recommend staying here.

Nice hotel close to Downtown Orlando with a shuttle service.Very good breakfast, nice staff, clean rooms

Nice place. Comfortable room. Bar great atmosphere. Professional valet service

Lots of construction around. Beautiful hotel. Easy access to I-4.

great hotel, clean, close to amway center, helpful staff. the only thing is that you have to pay for self parking $18.00. other than that it's excellent.

Nice, clean and friendly staff but no access to balconies.

Cleanliness. People were nice and friendly. Close to downtown and airport.

Loved this hotel, stayed over with friends and my wife and really enjoyed the overall experience

the girl who I checked with was the super rude and unprofessional. the manager was however very nice and helped me. The super rude girl insulted me over and over for asking if I can have the keys of the 2nd room I booked for my friend. I asked the manager to talk to her to see if she can apologize for her behavior, nothing happened.

Can’t wait for all the construction around the hotel to end.

room is OK, the restaurant service and front desk are very sluggish

It is a great hotel. Clean with good service. Nice pool. Staff is also very helpful. One of the guests lost her locket in the pool. They spent hours looking for it. Also, products they use in the hotel also are very good. So I will definitely recommend it, especially if you want to stay downtown in Orlando.

Great service . Hotel shuttle was a helpful in getting atriums. However, would recommend a longer distance of 3 mile radius. Should have points of interest. Breakfast was awesome and the staff. Hotel shuttle service great staff There kindness was awesome. Check in staff done better than others. A few having you waiting and worried about the gossip. But overall a great stay.

Stayed one night and room was nice and comfortable .

Great hotel, great location, nothing more to say.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

King 1 | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Presidential Suite, Multiple Beds, Non Smoking

King 2 | Sleeps 6

Guest reviews for Crowne Plaza Orlando - Downtown

Everyone (29) Business (16) Couples (26) Family (14) Friends (16) Other (5)
4
Everyone

This is a very nice hotel. The staff was especially good and responsive. Every single person seemed to have the same commitment to excellence and service.

By on Jan 11, 2019

Review comment responded on Jan 17, 2019

Dear John, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely,

5
Everyone

Nice hotel. Excellent and courteous shuttle drivers!

By on Jan 7, 2019

Review comment responded on Jan 14, 2019

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4
Everyone

Nice room. The hotel staff were very helpful. I would recommend staying here.

By on Jan 7, 2019

Review comment responded on Jan 11, 2019

Dear Lawyer, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

5
Everyone

Nice hotel close to Downtown Orlando with a shuttle service.Very good breakfast, nice staff, clean rooms

By on Dec 30, 2018

Review comment responded on Jan 6, 2019

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kamini

5
Everyone

By on Dec 24, 2018

Review comment responded on Dec 24, 2018

Thank you for your perfect rating of five stars

5
Everyone

By on Nov 18, 2018

Review comment responded on Nov 18, 2018

Thank you for your rating of five stars

4
Everyone

Nice place. Comfortable room. Bar great atmosphere. Professional valet service

By , from Florida on Oct 19, 2018

Review comment responded on Oct 21, 2018

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely,

4
Everyone

By on Sep 16, 2018

Review comment responded on Sep 17, 2018

Thank you for your four stars rating

5
Everyone

Lots of construction around. Beautiful hotel. Easy access to I-4.

By on Aug 21, 2018

Review comment responded on Aug 22, 2018

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5
Everyone

great hotel, clean, close to amway center, helpful staff. the only thing is that you have to pay for self parking $18.00. other than that it's excellent.

By on Aug 16, 2018

Review comment responded on Aug 18, 2018

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kamini

Crowne Plaza Orlando - Downtown

304 W Colonial Drive, Orlando, FL 32801