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Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Hotel with free local shuttle, near Kia Center
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Lobby sitting area
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪4 min walk‬
  • Place, Lake Eola Park
    ‪17 min walk‬
  • Place, Kia Center
    ‪20 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Kitchen (Dining)

  • 652 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 328 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 329 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 Twin Bed

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Orlando

Located in Lake Dot within a mile (2 km) of Kia Center, Crowne Plaza Orlando - Downtown by IHG is within a few miles (5 km) of other popular sights such as Camping World Stadium. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Orange Avenue - 4 min walk - 0.3 miles
  • The Social - 15 min walk - 0.8 miles
  • Lake Eola Park - 17 min walk - 0.9 miles
  • Inter&Co Stadium - 20 min walk - 1.1 miles
  • Kia Center - 20 min walk - 1.1 miles

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Gravity Taproom - ‬7 min walk
  • ‪Qreate Coffee - ‬8 min walk
  • ‪M Club Lounge - ‬9 min walk
  • ‪Bite Bistro & Wine Bar - ‬1 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Guests staying at Crowne Plaza Orlando - Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on Nov 27, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Orlando - Downtown by IHG?

This hotel is situated in Lake Dot within a short 18-minute walk of Kia Center and also 7 minutes on foot from Orange Avenue. You'll also find Camping World Stadium and Tinker Field within a short drive.

Is parking available on site at Crowne Plaza Orlando - Downtown by IHG?

Yes, valet parking is offered for USD 30 per night with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Crowne Plaza Orlando - Downtown by IHG include a casino at the property?

No, Crowne Plaza Orlando - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Orlando - Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Crowne Plaza Orlando - Downtown by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Crowne Plaza Orlando - Downtown by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza Orlando - Downtown by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Orlando - Downtown by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bite Bistro and Wine Bar.

Will Crowne Plaza Orlando - Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Orlando - Downtown by IHG though service animals are welcome.

Does Crowne Plaza Orlando - Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Orlando - Downtown by IHG?

The closest major airport to Crowne Plaza Orlando - Downtown by IHG is Orlando Intl. Airport (MCO), which is 21.7 mi away (30 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 27.1 mi away (33-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Orlando - Downtown by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Orlando - Downtown by IHG if you plan to say "I do" during your trip.

Reviews

Crowne Plaza Orlando - Downtown by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 519 reviews
Rating 8 - Good. 88 out of 519 reviews
Rating 6 - Okay. 42 out of 519 reviews
Rating 4 - Poor. 15 out of 519 reviews
Rating 2 - Terrible. 29 out of 519 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service
our Valet service was wonderful. Really nice Gentlemen who was friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great very nice and helpful. Perfect stay !
Stayed 2 nights in Aug 2025

8/10 Good

Durrell, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice... Valet service was top notch!!! Great Staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Annelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay at! Amazing staff, and overall excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Deyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a staycation. For a concert that I was going to. Everything was super smooth, made everything accessible and easy to manage. Was able to get shuttle to a midpoint and then shuttle back which made it easier than having to wait on Uber. Will definitely be returning for any future events that I may have been going to in the downtown Orlando area.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabiola, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó esta propiedad en todos los aspectos
Stayed 3 nights in Jul 2025

10/10 Excellent

Morris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently located downtown hotel and well trained professional staff. With very clean, Large well appointed rooms too
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Surprise

Hotel was impeccably clean, staff was courteous and helpful a great value and great location in the downtown Orlando arwa
Stayed 2 nights in Aug 2025

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed for one night for an event at the Kia Center. The room was nice, we enjoyed the pool, the restaurant had good food and service. There is a shuttle available for the Kia Center and I highly recommend using it because the hotel is not in a very good area. We were double charged for parking and when we told the front desk person at checkout she said she would remove the extra charge but didn't. I called the hotel later and was placed on hold and the person never came back. I called back again and was told to send an email to the manager to ask for a refund on the extra parking charge. I'm very disappointed in the bad customer service and for that reason I can't give a better review.
Stayed 1 night in Aug 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GAUTAM KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Stayed 1 night in Jul 2025

4/10 Poor

Denise, Quincy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room is dated. Could use some refurbishing. The bathtub holds water while showering ( drains slowly). The air conditioner cools properly but is very noisy. The balcony cannot be used for sitting or standing and is just for appearance. The doors to the balcony is locked from inside the room and could not be accessed without a key to open the door. The room was clean and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriele

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHANNA, MIRAMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

JOHANNA, MIRAMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the property was within walking distance of the Kia Center arena.
Stayed 1 night in Jul 2025

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