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Crowne Plaza Orlando - Downtown by IHG

Property class: 3.5
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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool, sun loungers
Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, Lake Eola Park
    ‪18 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen (Dining)

8.0 out of 10
Very good
(3 reviews)
  • 652 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Fridge, microwave, coffee/tea maker

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Twin Bed

Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Twin Bed

  • Lake view
  • 1316 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Orlando

Located in Lake Dot within a mile (2 km) of Kia Center, Crowne Plaza Orlando - Downtown by IHG is within a few miles (5 km) of other popular sights such as Camping World Stadium. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Orange Avenue - 6 min walk - 0.4 miles
  • The Social - 17 min walk - 0.9 miles
  • Lake Eola Park - 18 min walk - 1.0 mile
  • Church Street Station - 19 min walk - 1.0 mile
  • Kia Center - 1 min drive - 1.1 miles

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪A La Cart - ‬12 min walk
  • ‪Gravity Taproom - ‬8 min walk
  • ‪Acropolis Greek Taverna - ‬12 min walk
  • ‪Qreate Coffee - ‬7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Guests staying at Crowne Plaza Orlando - Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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DoubleTree by Hilton Hotel Orlando Downtown
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 3,245 reviews
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The price is $123
May 2 - May 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on May 3, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Orlando - Downtown by IHG?

This hotel is situated in Lake Dot within a short 20-minute walk of Kia Center and also 8 minutes on foot from Orange Avenue. You'll also find Camping World Stadium and Tinker Field within a short drive.

Does Crowne Plaza Orlando - Downtown by IHG include a casino at the property?

No, Crowne Plaza Orlando - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Orlando - Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Crowne Plaza Orlando - Downtown by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Orlando - Downtown by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bite Bistro and Wine Bar.

Will Crowne Plaza Orlando - Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Orlando - Downtown by IHG though service animals are welcome.

How far is the airport from Crowne Plaza Orlando - Downtown by IHG?

The closest major airport to Crowne Plaza Orlando - Downtown by IHG is Orlando Intl. Airport (MCO), which is 21.8 mi away (32 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 26.2 mi away (36-minute drive).

Does Crowne Plaza Orlando - Downtown by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Orlando - Downtown by IHG if you plan to say "I do" during your trip.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 700 reviews
Rating 8 - Good. 113 out of 700 reviews
Rating 6 - Okay. 54 out of 700 reviews
Rating 4 - Poor. 20 out of 700 reviews
Rating 2 - Terrible. 42 out of 700 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of everything and away from I drive which is nice and it’s just a clean nice hotel worth every penny
Stayed 2 nights in Mar 2026

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was my second time staying here and both times I got Shamara to check me in and she is so welcoming and pleasant the check in process is very easy! The room is always clean and spotless. The location is only a few minutes from everywhere I had to go. I will definitely be back to stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Pierre, Tarrytown

Stayed 2 nights in Jan 2026

10/10 Excellent

Tamalyn

Traveled with partner
Liked: Amenities, property conditions & facilities
Fast efficient check in. Clean lobby and room was spotless! Bed was very comfortable and the water pressure in the shower was great (low water pressure is a pet peeve of mine) and the towels were a bit upscale compared to other hotels. The bar was pleasant. Try the tomato and grilled shrimp bisque and ask for a grilled cheese sandwich (sandwich not on the menu) for a great chilly evening dinner. Ivery close to Advent Hospital, which was our reason for staying here. We will choose this location again.
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Super clean. Super comfy beds. This being said, management needs to contact Apple Maps so their directions get updated to route you to the front of the hotel if you’re approaching from the south.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanaria

Stayed 2 nights in Jan 2026

10/10 Excellent

Elysse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and perfectly spacious
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Luiz

Stayed 1 night in Jan 2026

2/10 Terrible

Markia

Stayed 1 night in Jan 2026

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time I arrived the Valet that is from the virgin islands was pleasant and kind. Well kept property.
Stayed 2 nights in Jan 2026

2/10 Terrible

israel

Disliked: Cleanliness, staff & service, amenities
Very disappointed on the hotel and service. The managers were nice to be fair but the Customer Service was very disappointing and I’ve stayed at this hotel plenty of times and even with my spouse that works at a major airline whenever we’re in trips there’s a miscommunication regarding the parking as it was supposed to be two vehicles overnight and one vehicle visiting that was parked at this spot for less than three hours. I explained that to the manager that it was supposed to be a visiting, but the visitor got confuse and grabbed the first ticket for overnight instead as a mistake there’s a record and videos that can be monitored to see that vehicle didn’t take an extra spot and there was always only two vehicle in the parking lot not three and the third vehicle was never overnight. I asked politely to refund just only one and they refuse. Before I check out the front desk told me that they ended up, adjusting it and gave me a print out receipt but then when I call back for the refund that was never sent back, they said that that was never approved so on top of that I was giving false information. If anyone in management interested I still have the receipt printer that was given to me that morning showing that was adjusted.
Stayed 1 night in Jan 2026

2/10 Terrible

Norbert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service
fresh breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Jerilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was very nice, breakfast was amazing.
Stayed 2 nights in Jan 2026

8/10 Good

Demont

Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2026

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was the part about the hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service
Dee has always been very helpful and accommodating.
Stayed 3 nights in Dec 2025

8/10 Good

Sayed

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The front desk people are great but the rooms are kinda weird it feels old and dirty
Stayed 1 night in Jan 2026

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were really nice and helpful but the property it self isn’t what it shows on the picture. The bal
Stayed 5 nights in Dec 2025

10/10 Excellent

Edward, Dunwoody

Stayed 2 nights in Dec 2025

10/10 Excellent

Selan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was spotless. The shrimp pasta at the restaurant was absolutely delicious!
Stayed 2 nights in Dec 2025

10/10 Excellent

Burt, Bellaire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Sharmara was awesome.
Stayed 2 nights in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness
Stayed 3 nights in Dec 2025

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