Crowne Plaza Orlando - Downtown by IHG

3.5 star property
VIP Access

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Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Property video
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom, Kitchen (Dining) | Premium bedding, pillowtop beds, in-room safe, desk
Presidential Suite, 1 Twin Bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Place, Orange Avenue
    ‪6 min walk‬
  • Place, Lake Eola Park
    ‪18 min walk‬
  • Place, Kia Center
    ‪1 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen (Dining)

7.0 out of 10
Good
(2 reviews)
  • 652 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 328 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(22 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Twin Bed

  • Sleeps 4
  • 1 Twin Bed

Standard Room

7.6 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Orlando

Located in Lake Dot within a short walk of Orange Avenue, Crowne Plaza Orlando - Downtown by IHG is within a mile (2 km) of Kia Center. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Orange Avenue - 6 min walk - 0.4 miles
  • The Social - 15 min walk - 0.9 miles
  • Lake Eola Park - 18 min walk - 1.0 mile
  • Lake Eola - 18 min walk - 1.0 mile
  • Kia Center - 1 min drive - 1.1 miles

Getting around

  • Lynx Central Station - 10 min walk
  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Subway - ‬11 min walk
  • ‪Gravity Taproom - ‬8 min walk
  • ‪A La Cart - ‬12 min walk
  • ‪Acropolis Greek Taverna - ‬12 min walk
  • ‪Qreate Coffee - ‬7 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Guests staying at Crowne Plaza Orlando - Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on Apr 5, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Orlando - Downtown by IHG?

This hotel is situated in Lake Dot within a short 20-minute walk of Kia Center and also 8 minutes on foot from Orange Avenue. You'll also find Camping World Stadium and Tinker Field within a short drive.

Will I be able to park at Crowne Plaza Orlando - Downtown by IHG?

Yes, valet parking is offered for USD 30 per night with in/out privileges and self parking is available for USD 25 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Crowne Plaza Orlando - Downtown by IHG include a casino at the property?

No, Crowne Plaza Orlando - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Orlando - Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Crowne Plaza Orlando - Downtown by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Crowne Plaza Orlando - Downtown by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Crowne Plaza Orlando - Downtown by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Orlando - Downtown by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bite Bistro and Wine Bar.

Will Crowne Plaza Orlando - Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Orlando - Downtown by IHG though service animals are welcome.

Does Crowne Plaza Orlando - Downtown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Orlando - Downtown by IHG?

The closest major airport to Crowne Plaza Orlando - Downtown by IHG is Orlando Intl. Airport (MCO), which is 21.8 mi away (32 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 26.2 mi away (36-minute drive).

Can I book a room with a balcony at Crowne Plaza Orlando - Downtown by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Orlando - Downtown by IHG if you plan to say "I do" during your trip.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 623 reviews
Rating 8 - Good. 103 out of 623 reviews
Rating 6 - Okay. 47 out of 623 reviews
Rating 4 - Poor. 18 out of 623 reviews
Rating 2 - Terrible. 39 out of 623 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

John

Traveled with family
Disliked: Cleanliness
I was told i would have complimentary breakfast but they made us pay after we were done eating, I asked for a crib 3 times and it took 6 hours for them to deliver it, I asked for clean towels and they did not provide any
Stayed 1 night in Dec 2025

10/10 Excellent

Reagena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stay here when we go 2 basketball games and we love the staff and the bar...the best crab cakes amd cheeseburger
Stayed 1 night in Dec 2025

10/10 Excellent

Jamarcus

Stayed 2 nights in Nov 2025

10/10 Excellent

Rinchen

Stayed 3 nights in Nov 2025

2/10 Terrible

brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unacceptable
Stayed 1 night in Nov 2025

8/10 Good

Jenee

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Quality room. Staff was friendly & valet was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamika

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this hotel….room was clean and smelled so good on arrival it was in a great location for everywhere I had to go will definitely be staying again
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Xavier

Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!!
Stayed 1 night in Nov 2025

8/10 Good

Krystal

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Kareny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great and the hotel is decent only complaint is you don’t get complimentary water upon check in. Even the cheapest hotels do that! Water is $3.50 in the lobby which I find obscene given the price of the rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gail

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes and yes
Stayed 1 night in Nov 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the convenience of proximity to camping world Stadium for the Vans Warped Tour.
Stayed 3 nights in Nov 2025

6/10 Okay

Joel

Business traveler
Liked: Cleanliness
Took the shower a few minutes to warm up and the kiosk system didn’t have apple/google pay
Stayed 4 nights in Nov 2025

10/10 Excellent

Caitlyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, polite and helpful. Room was very clean. Location was safe
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and great staff
Stayed 1 night in Nov 2025

2/10 Terrible

Jacquelyn

Stayed 1 night in Oct 2025

6/10 Okay

Yattana

Liked: Amenities
Room too small
Stayed 3 nights in Nov 2025

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very smooth and my room is very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Amalia

Stayed 1 night in Aug 2025