Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Hotel with free local shuttle, near Kia Center
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Exterior
Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Property amenity
Outdoor pool, sun loungers
Suite, 1 Bedroom, Kitchen (Dining) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪20 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Premium Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 329 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • 652 sq ft
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 328 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Orlando

Located in Lake Dot within a mile (2 km) of Kia Center, Crowne Plaza Orlando - Downtown by IHG is within a few miles (5 km) of other popular sights such as Camping World Stadium. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Lake Eola Park - 17 min walk - 0.9 miles
  • Kia Center - 20 min walk - 1.1 miles
  • Dr. Phillips Center for the Performing Arts - 2 min drive - 1.3 miles
  • Camping World Stadium - 3 min drive - 1.7 miles
  • Tinker Field - 4 min drive - 2.7 miles

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬10 min walk
  • ‪BITE Bistro & Wine Bar - ‬1 min walk
  • ‪Live Theory - ‬9 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Guests staying at Crowne Plaza Orlando - Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on Jul 6, 2025 start from $115.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Orlando - Downtown by IHG?

This hotel is situated in Lake Dot within a short 18-minute walk of Kia Center and also 7 minutes on foot from Orange Avenue. You'll also find Camping World Stadium and Tinker Field within a short drive.

Is parking available on site at Crowne Plaza Orlando - Downtown by IHG?

Yes, valet parking is offered for USD 30 per night with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Crowne Plaza Orlando - Downtown by IHG include a casino at the property?

No, Crowne Plaza Orlando - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Orlando - Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Crowne Plaza Orlando - Downtown by IHG good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Crowne Plaza Orlando - Downtown by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Orlando - Downtown by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Orlando - Downtown by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bite Bistro and Wine Bar.

Will Crowne Plaza Orlando - Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Orlando - Downtown by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Orlando - Downtown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Orlando - Downtown by IHG?

The closest major airport to Crowne Plaza Orlando - Downtown by IHG is Orlando Intl. Airport (MCO), which is 21.7 mi away (30 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 27.1 mi away (33-minute drive).

Can I book a room with a balcony at Crowne Plaza Orlando - Downtown by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Orlando - Downtown by IHG if you plan to say "I do" during your trip.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 356 reviews
Rating 8 - Good. 64 out of 356 reviews
Rating 6 - Okay. 31 out of 356 reviews
Rating 4 - Poor. 9 out of 356 reviews
Rating 2 - Terrible. 23 out of 356 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel albeit a bit pricey for what it offers. I was under the impression the shuttle ran more often hence it was a convenience I was looking forward to using. Unfortunately, The hours were limited (5-10pm) and not convenient for the concert we saw at Camping World Stadium so we had to Uber back and forth. Also, wish the restaurant offered food all day as there weren’t any other restaurants close enough for us to walk to in the heat for lunch, and the neighborhoods around the hotel weren’t the greatest. Just had breakfast and dinner. Dinner was good. Breakfast had a good assortment for a hotel buffet. Restaurant staff were very nice. Bed was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family

Will not be back

They first gave us the wrong room which in hindsight we should have stayed in. We went down to the desk and the guy at the desk seemed super confused even though I had the printed confirmation paper in my hand. The next room was next to a group of partygoers who were loud and piling out into the hallway. I was frightened for my daughter and I since it was late and we were alone. The 25 dollar fee to self park was ridiculous. I’ve stayed at other Crown Plaxa hotels and have never had any problems.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel with great amenities. They offer valet parking so I didn't do the self parking Not sure how it is but valley is amazing and it's 24 hours. Great bar great breakfast amazing staff. There is no food or shopping anywhere nearby so you're going to have to either Uber or drive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Donna

Business traveler
Liked: Cleanliness
Disliked: Staff & service

The kitchen in the 1 bedroom suite is not equipped

Stayed 2 nights in Mar 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures looked way better.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Highly recommend. Clean and close to Kia centre
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin process, clean room
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Welberth

Stayed 2 nights in Jan 2025

8/10 Good

B

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, attentive and knowledgeable of the area
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience at Crowne Plaza Orlando- downtown. Staff were great, room was clean and comfortable, and had a nice view out the windows.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place if attending an event at the KIA arena.
Stayed 1 night in Mar 2025

10/10 Excellent

Tarnesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Hugo, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business or short vacations
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Rusty, White Hall

Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay, the staff is super friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a safe place
Stayed 1 night in Mar 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Iokenhanawen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025