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Recent guest reviews

Each and every employee seem to go out of their way to make sure our experience was very pleasant. The shuttle service is super convenient and easy to use. We’re from a small town and the location was very easy to manage and to find, also near many main roads to make getting around easier. I would recommend this place hands down. 5 stars

Love the hotel. Great location. Walking distance to downtown Orlando. Self parking is $18. Not bad considering it’s in Downtown Orlando. Front desk made check in informative and seamless. Front desk was very helpful; I felt like they wanted to make my stay welcoming. Room was spectacular and clean. Great views of Downtown Orlando. Pool was clean and stocked with plenty of towels. The only part of my stay that discussed me was the Food and Beverage Department. At night I came down to see if someone could open a can of pineapple. But when I kindly asked; they said they don’t have any cans in the restaurant?!? I kind of found that strange, being that they serve food. And one other thing they were slow. All three employees were at the bar chit chatting instead of finding a solution on helping the guest with a problem. I could understand if they were swamped with tables. I felt like they should of been resourceful to give a helping hand to the guests needs. But afterwards I went to the front desk and told her my problem. She resolved it by giving me a wine opener and we made it happen. I wish I got her name but I was so overjoyed. The next morning I went to have breakfast which was included in my package. We checked in. We than went to the buffet station. Served our food. But when ordering the drinks our server was not friendly. She didn’t pre-bus or check on us again. I did not even bother leaving a tip. Overall, great hotel. F&B needs better customer service.

Very clean and perfect location manager was professional and nice. Breakfast was superb

Area under construction but service at the hotel is good. Fair for the price.

Nice place, good and fair price, and excellent staff. The amenities were surprisingly good. Espresso bar, restaurant and bar. Spacious rooms.

nice hotel close to downtown and the amway center! clean, good food at restaurant and nice staff

Shuttle service to church street quite convenient, staff very friendly...full breakfast great...

Nice they had a shuttle service..Renan bell service man was great along with shuttle driver. The guy at the breakfast counter was awesome

W Colonial Drive Orlando FL

Hotel highlights

  • Close to Amway Center and Lake Eola
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Orlando, Crowne Plaza Orlando - Downtown is within a mile (2 km) of popular sights such as Amway Center and Lake Eola. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 227 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.


Property features

Guests staying at Crowne Plaza Orlando - Downtown enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Parking is available for USD 18.00 per night (USD 23.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 3

Guest reviews for Crowne Plaza Orlando - Downtown

Everyone (41) Couples (3) Family (2)
1
Everyone

By on Mar 17, 2020

Review comment responded on Mar 22, 2020

Sorry that you were unhappy with your stay.

5
Everyone

By on Feb 27, 2020

Review comment responded on Mar 15, 2020

Thank you for your rating of five stars

3
Everyone

By on Nov 7, 2019

Review comment responded on Nov 8, 2019

Thank you for your review of 3 stars

3
Everyone

By on Oct 28, 2019

Review comment responded on Nov 3, 2019

Thank you for your review of 3 stars

4
Everyone

By on Oct 20, 2019

Review comment responded on Oct 21, 2019

Thank you for your review of four stars

4
Everyone

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Thank you for your rating of four stars

4
Everyone

By on Jul 28, 2019

Review comment responded on Jul 28, 2019

Dear Guest, Thank you for your review of four stars

4
Everyone

By on Jul 15, 2019

Review comment responded on Jul 18, 2019

Thank you for your four stars rating

4
Everyone

By on Jun 26, 2019

Review comment responded on Jun 30, 2019

Thank you for your rating of four stars

5
Partner Couples Business Business

Each and every employee seem to go out of their way to make sure our experience was very pleasant. The shuttle service is super convenient and easy to use. We’re from a small town and the location was very easy to manage and to find, also near many main roads to make getting around easier. I would recommend this place hands down. 5 stars

By on Jun 23, 2019

Review comment responded on Jun 25, 2019

Dear Anonymous, Thank you for your 5 star review. We are happy you had a great stay and found our hotel convenient for your visit. Our staff looks forward to having you stay with us again!! Sincerely, Kamini

Crowne Plaza Orlando - Downtown

304 W Colonial Drive, Orlando, FL 32801
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