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Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection

3.5 out of 5.0

Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection

3.5 out of 5.0

Recent guest reviews

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Best in the Orlando area. The renovated 11th floor rooms are beautiful!!!

The staff was extremly friendly and helpful. The rooms were beautiful. I would definitely stay at this hotel again.

Nice, clean room. Having the mall attached is convenient. Close to airport. Only drawback is the Orlando traffic. But that is not the hotels fault

The hotel is nice, clean, and conveniently connected to the mall. The greeter at check-in was not overly helpful as he rushed through all the information. He seemed disinterested and just going through the motions. Not a warm feel to staff.

We stay every year and Love it! I would highly recommend.

Very nice hotel with nice comfortable beds :) great room service ! Connected to the mall .

Switch and bait. Booked a king bed, at the check-in the staff said none are available and semmed condescending when I told him I should have been aware at the time of booking. Also there is construction going on which they didn't disclose at time of booking. Then kept sending me text messages on my phone while I was in the room. Not going there again.

Nice. Close to the Mall, Convention Center, ljlksjdlkjflkj

This hotel is clean, comfortable and with a mall as a plus.

This was a nice hotel. The rooms were comfortable but they need to be upgraded. The carpet was ugly and the popcorn ceilings need to go. Each room should have a microwave. To be fair the hotel staff were very nice and really went out their way to accommodate you. The grounds and pool were beautiful! We especially liked that you could walk out of the hotel straight into the Florida Mall. How fun! I would recommend this hotel to my friends.

Bed was uncomfortable, pillows were super small. Lot of ''extra'' charges you should be aware of before going in. We weren't told about them til after the fact. Booked one room thru Orbitz, the next night thru the hotel. Wasn't supposed to be a problem, then someone showed up at my door and asked why I hadn't left yet.

Great place inside mall if you have kids is a real good place to be at well worth it and prices are always reasonable

1500 Sand Lake Road Orlando FL

Hotel highlights

  • Walking distance to Florida Mall
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Florida Mall is a short stroll from Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection, and other popular attractions like The Wheel at ICON Park™ are within a 10-minute drive. This 510-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free self parking. It's in central Orlando, connected to a shopping center, and a short drive from Orange County Convention Center and Orlando International Premium Outlets.


Dining

Enjoy dining at Crickets, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

An LED TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Newly Renovated)

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection

Everyone (30) Couples (21) Business (15) Family (28) Other (6) Friends (9)
4
Everyone

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

3
Partner Couples Business Business Travelers

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By on Apr 9, 2019

Review comment responded on Apr 30, 2019

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5
Friends Business Business Travelers

Best in the Orlando area. The renovated 11th floor rooms are beautiful!!!

By , from LI, New York on Apr 2, 2019

Review comment responded on Apr 2, 2019

Dear RD, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5
Everyone

By on Mar 16, 2019

Review comment responded on Apr 1, 2019

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5
Families Family with small children Families

The staff was extremly friendly and helpful. The rooms were beautiful. I would definitely stay at this hotel again.

By on Mar 11, 2019

Review comment responded on Mar 11, 2019

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4
Everyone

Nice, clean room. Having the mall attached is convenient. Close to airport. Only drawback is the Orlando traffic. But that is not the hotels fault

By on Feb 9, 2019

Review comment responded on Feb 11, 2019

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

3
Everyone

The hotel is nice, clean, and conveniently connected to the mall. The greeter at check-in was not overly helpful as he rushed through all the information. He seemed disinterested and just going through the motions. Not a warm feel to staff.

By , from NY on Jan 10, 2019

Review comment responded on Jan 11, 2019

Dear Scott, Thank you for taking the time to post a review following your recent visit to our hotel. I am delighted to hear that you found your room nice, and that you enjoyed the convenience of being connected to largest indoor shopping mall in Central Florida with over 200 shopping and dining venues convenient. I also noted your feedback regarding your check in experience, and on behalf of my entire team, please accept my deepest apologies for any interaction with our staff which was less than hospitable. This is simply not indicative of the level of service we strive to provide, and your feedback will be addressed with my management team. We take guest feedback very seriously, and I can assure you that this will certainly serve as a reminder for us to stay vigilant in our efforts to provide a memorable experience for each and every guest. Thanks again for taking the time to post a review, we value your business, and I hope we have the opportunity to welcome you again the next time your travels bring you to the Orlando area. Sincerely, John Lamont General Manager

4
Everyone

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5
Everyone

We stay every year and Love it! I would highly recommend.

By on Dec 26, 2018

Review comment responded on Dec 26, 2018

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5
Everyone

Very nice hotel with nice comfortable beds :) great room service ! Connected to the mall .

By on Dec 25, 2018

Review comment responded on Dec 26, 2018

Dear Angie, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Florida Hotel & Conference Center in the Florida Mall, BW Premier Collection

1500 Sand Lake Road, Orlando, FL 32809