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Recent guest reviews

Loved the way the building was arranged with the pool in the middle. The elevators were extremely slow.

Was a nice quiet stay. Very clean except 1 day did not clean room.

Lots of stuff for teens to do

I love the pool area of this property! I actually booked this hotel based on the photo of the pool. We were in town visiting family so we didn't "need" a hotel but wanted to spend a day with our 5 year old granddaughter swimming, etc. The pool was large with multiple shallow areas as well as a deep end. The pool was heated so the water was just right for mid-May temps. There were also two hot tubs and a splash pad and numerous outdoor games such as tic-tac-toe, checkers/chess, and organized games for kids by a staff member. There was ample outdoor seating including tables with chairs and umbrellas as well as really nice lounge chairs. During the day, there was not a crowd but it was a bit crowded in the evening after dinner. My only "complaint" about the property is that it is a bit confusing to navigate. There are multiple buildings and it's easy to get turned around. I think if you are staying more than a day or two it would work itself out quickly.

Check in was fast. Parking was easy. The halls and elevator were filled with smoke from pot. I told the staff but because the smell was so thick they could not locate the room or rooms that it was coming from and because of covid they could not enter the rooms. I got the feeling that this is a common problem they have. I could not believe that they are a Disney partner hotel.

They never clean my room even I asked them in every day to clean it they didn’t clean it and it smells marijuana every single day that was disgusting

This is the second time my family had stayed here. The bunk bed suite was a big hit.

We love this hotel close to everything. Clean and that is big plus. Pool and tiki bar awesome.

I like everything it was clean and the ppl were very nice and room service was great

This hotel is close to everything! The location was perfect! The room was clean and the front desk staff was great. The only issue is that due to covid there is no daily cleaning service unless it's requested. We had asked to have it clean and they didn't come by. We didn't call again since we were leaving the next day. Other than that the experience was great.

All was well ... except for cleanliness of the tub. Had hairs inside still and so I had to go and buy my own cleaning. Products to accommodate myself

This hotel has become my go to spot between shifts when Im working In Orlando. Wonderful place to stay

Close to Disney Springs, dining, shopping mall. Price was good but amenities needs a little bit of TLC.

This hotel was sufficient for what we paid, although calling this a 3.5 star hotel is laughable. Usually a Holiday Inn is satisfactory, but this one was in poor condition. Old and falling apart. There was even a rip in our comforter. The kitchenette had no plates or anything so wasn’t really usable. The blackout curtains were uneven - one didn’t go all the way down. The hotel security alarm was going off for four straight days. But the icing on the cake is that I left my iPad in the room and the hotel reported they couldn’t find it. STOLEN iPad. Beware.

The staff was friendly and the room clean. They were very good about safety and taking extra precautions to protect staff and guests during this difficult time to travel.

State Road 535 Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel places you within 2 miles (3 km) of popular sights like Orlando Vineland Premium Outlets and Lake Buena Vista Factory Stores. This 496-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 11:00 AM.


Rooms

All of Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel's 496 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LED TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.


Property features

Guests of Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, Multiple Beds, Non Smoking

1 King Bed and 1 Twin Bunk Bed | Sleeps 5

Standard Room

1 Twin Bed | Sleeps 4

Executive Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Everyone (67) Couples (10) Family (44)
5
Family

Loved the way the building was arranged with the pool in the middle. The elevators were extremely slow.

By on Jun 20, 2021

4
Family

Was a nice quiet stay. Very clean except 1 day did not clean room.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Than you for your feedback!

5
Everyone

By on Jun 6, 2021

Review comment responded on Jun 17, 2021

Thank you for the rating!

5
Family

Lots of stuff for teens to do

By on Jun 6, 2021

Review comment responded on Jun 10, 2021

Thank you for the great comments!

4
Family with small children

I love the pool area of this property! I actually booked this hotel based on the photo of the pool. We were in town visiting family so we didn't "need" a hotel but wanted to spend a day with our 5 year old granddaughter swimming, etc. The pool was large with multiple shallow areas as well as a deep end. The pool was heated so the water was just right for mid-May temps. There were also two hot tubs and a splash pad and numerous outdoor games such as tic-tac-toe, checkers/chess, and organized games for kids by a staff member. There was ample outdoor seating including tables with chairs and umbrellas as well as really nice lounge chairs. During the day, there was not a crowd but it was a bit crowded in the evening after dinner. My only "complaint" about the property is that it is a bit confusing to navigate. There are multiple buildings and it's easy to get turned around. I think if you are staying more than a day or two it would work itself out quickly.

By on May 28, 2021

Review comment responded on Jun 4, 2021

Thank you for the wonderful comments about your stay with us. We love hearing how much you enjoyed the pool area and the supervised activities. We look forward to seeing you again and the next time you want a pool get away! Best Regards,

2
Partner Couples

Check in was fast. Parking was easy. The halls and elevator were filled with smoke from pot. I told the staff but because the smell was so thick they could not locate the room or rooms that it was coming from and because of covid they could not enter the rooms. I got the feeling that this is a common problem they have. I could not believe that they are a Disney partner hotel.

By on Apr 8, 2021

Review comment responded on Apr 8, 2021

Dear Valued Guest: Thank you so much for your feedback, we have shared your comments with our management team to address. Any room found to have a smoke smell of any kind does get a $250 charge as our property is a non-smoking property. Anyone found to be smoking in our rooms or halls is asked to leave. This is not something that occurs often as most of our guests are very courteous. We apologize for your experience and look forward to seeing you again on your next Orlando trip. Best Regards,

1
Family Family

They never clean my room even I asked them in every day to clean it they didn’t clean it and it smells marijuana every single day that was disgusting

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Please accept our apologies that the room was not cleaned as requested, we have shared your feedback with our housekeeping team. We look forward to seeing you again the next time you are in Orlando.

4
Everyone

By on Apr 3, 2021

Review comment responded on Apr 13, 2021

Thank you for the rating!

5
Everyone

By on Apr 3, 2021

Review comment responded on Apr 13, 2021

Thank you for the rating!

4
Family with small children

This is the second time my family had stayed here. The bunk bed suite was a big hit.

By on Mar 22, 2021

Review comment responded on Mar 22, 2021

We love hearing how much you love the bunk beds! We look forward to seeing you again. Best Regards,

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

13351 State Road 535, Orlando, FL 32821
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