It was a very clean and friendly atmosphere. The pool was huge and my kids loved it. Plenty of dining options. The location was perfect. The boat rides were 6 minutes away from universal studios! Couldn’t have asked for a better place stay.
We were first put in a room with a broken air conditioner on the top floor at the opposite end of the elevators and had carried our luggage up the stairs. They moved us to a poolside room on the bottom level that was nicer.
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