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Recent guest reviews

I paid 280 for a hotel of my choose but they told me I have to go to another of their branch with the same price that doesn’t deserve

The resort itself is nicely appointed with Polynesian artwork and sculpture. It really gives you a nice vacation feeling. That being said, we booked at the Lowe’s Sapphire and were moved because of its sudden closure. We were disappointed in our rooms view and the pool was disappointing. We booked the Sapphire for the pool... They originally told us we could use the pools at the other hotels and then told us we could not. My daughter was heartbroken.

We were there at the start of the pandemic. When I checked in I had to ask the concierge if she had hand sanitizer (she was keeping it behind the counter). Keypads were not wiped down. I never saw staff cleaning common areas like elevators or banisters, so since Management obviously put image over public safety I kept housekeeping out of my room for the three day stay.

The Hotel was great! The walk from the Universal was very long be sure to take the water taxis.

Very nice place. We enjoyed the pool, activities and food was great!

This is one of the best places to stay if you're going to be doing multiple days at universal. The boat service is awesome, you can buy all your ticket's in house as well. Early access to parks, no bus rides!! The pool, resturants and bars are great!! Definitely going to be staying here from now on when we come down for Halloween horror nights!!!

Loved it all. Great views. Boat shuttle was fun and convenient

Nice and new. Good price compared to other universal hotels

I love the open lobby and shop where you can get a quick bite to eat.

Amazing place, would definitely go back again. They offer a complimentary boat ride to the theme parks which is quite helpful and amusing. Staff do their best to please the guests. Beds were a little bit too soft for us, but overall a very nice place to stay with kids.

The pool, walkways, lobby, and boat service were great. Having no locking bathroom door or airport shuttle service were not so great.

The staff at sapphire falls resort was very friendly, accommodating, and efficient. This is a place we will definitely visit in the near future.

Very awesome property with lots of stuff to do. If you are going to the theme parks its definitely worth it to stay here.

Adventure Way Orlando FL

Hotel highlights

  • Walking distance to Universal Orlando Resort and Universal’s Volcano Bay
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Southwest Orlando within a short walk of Universal’s Volcano Bay, Universal's Loews Sapphire Falls Resort is within a mile (2 km) of other popular sights such as Universal Studios Florida. This 1000-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

There are ample dining options with 3 onsite restaurants, including Amatista Cookhouse™, which specializes in Caribbean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

The 1000 rooms have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Guests can expect 49-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are other standard amenities.


Property features

At Universal's Loews Sapphire Falls Resort, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 26 per night, and there's also a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Sapphire Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Hospitality Suite

1 King Bed | Sleeps 3

Room, Non Smoking, Pool View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Pool View

2 Queen Beds | Sleeps 5

Guest reviews for Universal's Loews Sapphire Falls Resort

Everyone (41) Couples (5) Family (15)
1
Family

I paid 280 for a hotel of my choose but they told me I have to go to another of their branch with the same price that doesn’t deserve

By on Jul 22, 2021

3
Family with small children

The resort itself is nicely appointed with Polynesian artwork and sculpture. It really gives you a nice vacation feeling. That being said, we booked at the Lowe’s Sapphire and were moved because of its sudden closure. We were disappointed in our rooms view and the pool was disappointing. We booked the Sapphire for the pool... They originally told us we could use the pools at the other hotels and then told us we could not. My daughter was heartbroken.

By , from Detroit on Sep 14, 2020

5
Everyone

By on Aug 17, 2020

2
Family

We were there at the start of the pandemic. When I checked in I had to ask the concierge if she had hand sanitizer (she was keeping it behind the counter). Keypads were not wiped down. I never saw staff cleaning common areas like elevators or banisters, so since Management obviously put image over public safety I kept housekeeping out of my room for the three day stay.

By on Mar 23, 2020

5
Everyone

By on Feb 23, 2020

5
Partner Couples

The Hotel was great! The walk from the Universal was very long be sure to take the water taxis.

By on Feb 8, 2020

4
Everyone

By on Dec 23, 2019

4
Everyone

By on Dec 13, 2019

5
Family with small children Family

Very nice place. We enjoyed the pool, activities and food was great!

By on Dec 1, 2019

4
Everyone

By on Nov 26, 2019

Universal's Loews Sapphire Falls Resort

6601 Adventure Way, Orlando, FL 32819
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