Rooms on the small side. They charge extra to add a roller bed. Water taxi is a great option, pool is nice
We enjoyed this property and its location. Getting to universal was very easy via walking or boat/ferry. Breakfast was good, but very expensive for families ($29 for children over 9) and the service was subpar. The staff were all very friendly and helpful overall.
I always love to stay here.
Nice pool area, enough parking lots are available. Prices for breakfast are a bit high.
I didn’t like any of the restaurants on site. We ate several times there since we were there and they were convenient but all of the CityWalk options were better.
Good location for Universal and shopping
Beautiful place and the staff super nice
Beautiful and clean!! Can’t wait to return!!
Very clean. Quick ferry ride to the park. Great pool. Wonderful customer service.
Beautiful property, very clean accomodations. Staff very friendly and professional. Transportation to Universal Studios and Citywalk very easy via walking or boat transportation.
The front desk was and is very nice. Pool area has been tough the first day to get a spot with an umbrella. We needed an umbrella due to the fact that we have a newborn. A lot of spots have dirty food and glasses on them. We had lunch at their outside restaurant near the pool. It took 45min to get a server to come serve us. Our room was ready early but when we did enter we did find that the floor area near the window was dirty with leaves and the bathroom trash still had trash in it. To me I don’t really mind some mistakes, but I’m traveling with my wife who did not think this was right. As for our first day in the hotel I would say it’s ok. Between services taking a while outside, areas dirty in room, pool, and in the lobby area. I would say that it’s not really worth it so far. I can now add that I was charged $30 for a package to be delivered to the hotel via Amazon. When my asked they said there was no problems and was never told of a $30 fee for packages. Lastly on our last night for our children’s birthday we wanted to eat in the hotel. What a mistake! We waited over an hour just for our apps. Our drinks to 1/2 hr to get alone. I will definitely not be coming back to this hotel. Lowe’s should be ashamed of this hotel.
Very close to the parks. All employees for polite and helpful. The property is beautiful.
Located in Florida Center, Universal's Loews Sapphire Falls Resort is a leisurely stroll from popular sights such as Universal’s Volcano Bay and Universal CityWalk. This 1000-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a gym.
Enjoy a leisurely bite to eat at Amatista Cookhouse™, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect 49-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
At Universal's Loews Sapphire Falls Resort, guests enjoy features like an outdoor pool, a gym, and a sauna. Parking is available for USD 31 per night (USD 40 per night for valet parking), and there's also a free theme park shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and meeting rooms.
Rooms on the small side. They charge extra to add a roller bed. Water taxi is a great option, pool is nice
We enjoyed this property and its location. Getting to universal was very easy via walking or boat/ferry. Breakfast was good, but very expensive for families ($29 for children over 9) and the service was subpar. The staff were all very friendly and helpful overall.
I always love to stay here.
Nice pool area, enough parking lots are available. Prices for breakfast are a bit high.
I didn’t like any of the restaurants on site. We ate several times there since we were there and they were convenient but all of the CityWalk options were better.
Good location for Universal and shopping
Beautiful place and the staff super nice
Beautiful and clean!! Can’t wait to return!!