It was dirty...Door didn’t close all the way...A/C wasn’t cool and was VERY loud...coffee was low quality.
1. Neither Super 8, nor Orbitz warned there was an $100 returnable deposits at check in (which is returned after check out). 2. Questionable cleanest of bedding and towels, filthy shower, and yikes carpeting. 3. The room was supposed to be no smoking, but it smelt of cigarettes—especially if you turned the A/C off. 4. After dusk the area is kinda shady. 5. WiFi isn’t secure and wouldn’t let me connect; Luckily, I didn’t need it. 6. For the most part, stay wasn’t pleasant, but the staff was.
There was a cigarette burn on my bed covers and no hot water for a shower!! Otherwise it was okay.
A great hotel for the price. Their no smoking policy is a little odd. The continental breakfast offers good pastries but they are limited, the rest of the breakfast is fairly standard nothing impressive or special. The rooms are comfortable and clean and impressive for the price. Location is great and easy to find.
We stay here every time we come to Universal. It’s close to the park you can see the rides from the Hotel! It’s not Fancy but for 50$ I can’t complain. Cold AC, Hot Shower Right off International Drive. Office staff were pleasant!
The bathroom was dirty that no one would take a shower The sheets were stained There were several broken or chipped off parts to the interior and furniture If you’re planning on staying for one night it’s doable.
The staff was rude. The room looked exactly like pic, which was nice. Everything else was run down. And the "breakfast was a joke.
First off, let me say that I don't expect much from a Super 8. I expect run down to some degree. It's a budget motel. I stay there to save money and have a cheap place to sleep. But that said, I at least expect clean. I guess that's too much to ask at this Super 8. The rug in particular was HORRIBLE. Huge stains all over. Just absolutely disgusting. So much so that we never really took off our shoes. Judging by the stains, a decent steam clean would have likely helped, but I guess the staff there couldn't bother. The bed coverings were also stained on both beds. It's a shame too, because the location was decent. Better management, some small upgrades, and a bit more care on the cleaning would help considerably. Would definitely NOT stay here again though - there are plenty of other options in this area Orlando.
Fixtures were all rusted and had a roach problem, front desk didn’t care. Breakfast was four muffins. If you didn’t beat the crowd, you didn’t get anything. God forbid you ask for something either. I got snapped at by a lady for asking if breakfast was over at 7am since nothing was out. Semi truck took up nearly all of one side so we couldn’t park close to our room.
There is nothing appealing here. Rooms are old and beaten , looks really bad. Pool as only 3 chairs , no towel at the pool , the pictures online look a lot better that reality , it is with that a motel lost in the middle of nowhere. Need renovation big time.
The room was clean. However, there was a wad of what looked like gum stuck to one of the bedheads. The bathroom was clean but a bit dingy. The staff was very professional and nice.
Stain on sheets, ants in the room and phone didn't work. Plus they charged me twice for the security deposit and only reimburse me one of the charges.
We had our reservation for 3 days and first day was thw worstof all. The alarm's battery was low and kept beeping all night due to which no one could sleep and also the AC was leaking water carpet around the bed was soaking wet. Next morning when we complained about the room. The reception person did not care to ask for moving us to better room. All she said was there is no one now, will need time to fix this and went back to her work. At the end of the day when we returned back to room. The alarm was fixed but there was a huge blower in our room to dry the carpet, staff didnot care to remove it before we came bacl, I had to call in for someone to come and pick it up.
Very convenient to everything.Was nice and clean and had an attractive price.
Located in Southwest Orlando within a short walk of Universal’s Volcano Bay, Super 8 by Wyndham Orlando International Drive is within 2 miles (3 km) of other popular sights such as Universal Studios Florida. This 109-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.
Super 8 by Wyndham Orlando International Drive's 109 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include hair dryers, safes, and ironing boards.
Super 8 by Wyndham Orlando International Drive features free WiFi in public areas and a vending machine. RV, bus, and truck parking is available. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area.
It was dirty...Door didn’t close all the way...A/C wasn’t cool and was VERY loud...coffee was low quality.
We appreciate you taking the time in reviewing our property. We apologize for the room issues noted from your stay. We will properly address your concerns. We hope to get another opportunity to welcome you back to our hotel.
1. Neither Super 8, nor Orbitz warned there was an $100 returnable deposits at check in (which is returned after check out). 2. Questionable cleanest of bedding and towels, filthy shower, and yikes carpeting. 3. The room was supposed to be no smoking, but it smelt of cigarettes—especially if you turned the A/C off. 4. After dusk the area is kinda shady. 5. WiFi isn’t secure and wouldn’t let me connect; Luckily, I didn’t need it. 6. For the most part, stay wasn’t pleasant, but the staff was.
I am very disappointed that you had a bad experience with our services. Please know that your complaints are being taken serious and has been shared with management and staff. I apologize for the challenges that you experienced and will try my best to rectify the situation. I do hope you give us another opportunity to show you that we truly care for our guests.
There was a cigarette burn on my bed covers and no hot water for a shower!! Otherwise it was okay.
We appreciate your feedback. We apologize for the inconveniences and room issues noted from your stay. We have addressed this with our housekeeping supervisor. One building was out of hot water for a few days due to plumbing issues. We scheduled an appointment as soon as the water company was available, and now it is up and running again. Again, we apologize for the inconvenience during your stay. We hope to get another opportunity to welcome you back to our hotel.
A great hotel for the price. Their no smoking policy is a little odd. The continental breakfast offers good pastries but they are limited, the rest of the breakfast is fairly standard nothing impressive or special. The rooms are comfortable and clean and impressive for the price. Location is great and easy to find.
Thank you for choosing to stay with us and for taking time to review our property. I am very happy to hear that you were happy and comfortable with your stay. We hope that you consider staying with us again in the future.
Thank you for choosing to stay with us and for taking time to review our property. I am glad to see that we met your expectations during your stay. We hope that you consider staying with us again in the future.
We are very sorry that the visit did not exceed your expectations and would love the opportunity to gain as much knowledge on how to further cater to our guests needs.
We stay here every time we come to Universal. It’s close to the park you can see the rides from the Hotel! It’s not Fancy but for 50$ I can’t complain. Cold AC, Hot Shower Right off International Drive. Office staff were pleasant!
We are glad to have you back at our hotel. We are lucky to have a property that brings us close to Universal. We look forward to welcoming you back to our hotel in the near future.
The bathroom was dirty that no one would take a shower The sheets were stained There were several broken or chipped off parts to the interior and furniture If you’re planning on staying for one night it’s doable.
On behalf of our team, I would like to sincerely apologize for the inconveniences and room issues noted from your stay. We have properly addressed these issues. We hope to get another opportunity to welcome you back to our hotel.
We are glad to hear that you were overall happy with your stay. We hope to get another opportunity to welcome you back to our hotel.
We are very sorry that the visit did not exceed your expectations and would love the opportunity to gain as much knowledge on how to further cater to our guests needs.