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Hyatt Regency Orange County

4.0 out of 5.0

Recent guest reviews

From the check-in desk to the bellmen to the concierge to the housekeepers and the wait staff in the restaurant, the staff was top-notch. Well-trained, knowledgeable and always pleasant and helpful! Wonderful experience!

Staff was very polite. Room showed signs of wear - furniture scratched and marked. Not cleaned well. Chocolate smeared on bedside table. Fingerprints on tv. Coffee maker had issues. Tea not replaced. Even though we were upgraded to a suite because of booking error the suite was kind of depressing. Very dark and there was blood on the blanket we had to use in the closet. Was very disappointed in the cleanliness considering this was s Hyatt hotel. Would not stay here again. Outside of hotel was classy but did not extend to room.

This was our second trip to Disneyland and with so many options for hotels, I spent a long time researching to try and find the right place. It's quite the rabbit hole. There were four of us going - myself, my son, my friend, and her son - I chose this hotel because it had great reviews and offered a shuttle to the park. We were all really pleased with our stay at the Hyatt! The staff was nice and helpful, the concierge procured us a vehicle for the day to drive to Santa Monica. The shuttle service was perfect (and just $6 a person/day), the room was clean and nice. We had a view of the fireworks from our room.

room temoeture a little difficult to regulate, no ventilation in bathroom, great handicap accessible but Shower separate from toilet wld be nicer, glass wall was filthy (sneeze prints) bedding was clean, fluffy & plenty of pillows. More outlets needed,

Stayed here for 4 nights and 5 days Came in wife, daughter and mother in law Staff and Housekeeping- great. Gave us towels, shampoo, other when asked for it Eric manager was very accommodating with any needs including parking, refrigerator Restaurants are good. Close to disneyland. About a 25 minute to beach depending on time of day Hotel breakfast was included for us as part of our orbitz deal Internet is included- free Shower has good pressure Pool- nice water temperature Basketball court and Tennis court- needs upgrades Gym- nice Jacuzzi- dirty with palm tree debris Arcade room is nice for kids Convention rooms are nice although I did not actually have convention

Decent hotel with friendly staff, but I hope in the future they allow guests to park overnight without charging $27.

nice hotel with valet parking , large lobby good size room.. nice staff , will go back on next trip

Good place to stay. We like staying there even though they charge to much for parking. It should be half of that if you are staying there.

I had an airbnb booked and after seeing it it was one of the grossest places ever! 8 decided to book this hotel last minute and couldn't be happier! (If only parking was included though)

Beautiful Hotel with a friendly and helpful staff, I have stayed here over 25 times and never had a bad experience.

After a long day at Disneyland, we got back to the hotel around midnight to find that a toy that we had purchased, required a small screw driver to free it from the container that it was in. My son was devastated because he wanted to play with his toy for a few minutes before going to bed. On my way downstairs, I ran into a bell hop in the elevator and he thought that he had a screwdriver for me. After searching for a few minutes, he called the maintenance staff for help. Mind you this was at midnight! After a short wait, the maintenance man showed up with a variety of Phillips screw driver sizes and found the one we needed. He gave me the screwdriver and had me free it myself, because he didn't want to be responsible if it broke, which I understood. In no time I was headed back to the room with the toy. He made my two year old son very happy that night, and saved us from dealing with a toddler melt down before going to bed! I was very grateful for the bell hop for initiating the toy rescue, and to the maintenance man for his kind words that evening. I was sure that I would have to wait overnight before finding someone with a screwdriver. I was surprised, and impressed by the professional, service oriented conduct that I received that night.

The hotel was located further away from Disneyland but was an easy shuttle ride over. it definitely was more quiet and tucked away from the hustle and bustle of being located closer to the park which I liked. The room was clean and bed was very comfy. Didn't felt spread out and plenty of room to move around. I agree that some parts of the hotel could be upgraded- some things were starting to show wear but overall the staff was friendly and the room was comfy and pretty quiet and perfect for a few days getaway.

Hotel looks very impressive from outside compare to the ones around it!! Inside is very big and nice . Check in staff was very pleasant and it was very fast. We had a big expectation since they charged 700 dollars for the suit we found out no room service available during the day!! What?? They feel that their customers don't order during the day!!! Asked for a manager which had no idea why or couldn't explain . Movie was not working and room was very dark . For the money they charged it did not met our Expectation.

Infested with roaches and baby poop by the checker game. Mirror and sink in the restroom not much room to get ready and outlets. I will never stay at this hotel.

Prices of amenities were exceeedingly high, but otherwise had a good stay.

Three blocks from the Convention Center is a slightly tiring walk after attending a convention all day. So consider it "Uber" distance. Hotel is quiet and reasonably modern.

The kids loved the bunk beds. We loved that there was a door to partition the two rooms. The pools were very basic and not heated but the kids didn't seem to mind.

Staff was knowledgeable and kind. Room was clean and well kept. Even though there was a large conference going on during our stay, we were never inconvenienced. Close to Disneyland, and safe.

No complaints. Friendly staff. Beautiful hotel. Here's some extra text because it's required.

Visited Disneyland from hotel and between great room and fantastic staff who helped with everything we needed -- would happily stay here again

11999 Harbor Blvd Garden Grove CA

Hotel highlights

  • Close to Crystal Cathedral
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Located in Disneyland - Anaheim within a mile (2 km) of Crystal Cathedral, Hyatt Regency Orange County is within 2 miles (3 km) of other popular sights such as Disney California Adventure® Park. This 656-room, 4-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. Located in central Garden Grove, the hotel is also near Disneyland® and Downtown Disney® District.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

Hyatt Regency Orange County's 656 rooms are air-conditioned and provide iPod docks, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.


Property features

Guests staying at Hyatt Regency Orange County enjoy access to 2 outdoor pools, a health club, and free WiFi in public areas. Parking is available for USD 28.00 per night (USD 36.00 per night for valet parking), and there's also a theme park shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 15 meeting rooms, conference space, and a 24-hour business center.

Room options

Business Plan, Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed (1 Bedroom)

King 1 | Sleeps 4

Guest Room, Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 2 Queen Beds (1 Bedroom)

Queen 2 | Sleeps 6

Guest reviews for Hyatt Regency Orange County

Everyone (20) Couples (79) Business (25) Family (112) Friends (15) Other (4)
5

excellent hotel; exceptional staff!

Everyone

From the check-in desk to the bellmen to the concierge to the housekeepers and the wait staff in the restaurant, the staff was top-notch. Well-trained, knowledgeable and always pleasant and helpful! Wonderful experience!

By , from Charlotte, NC on May 10, 2017

3

close to disneyland

Everyone

Staff was very polite. Room showed signs of wear - furniture scratched and marked. Not cleaned well. Chocolate smeared on bedside table. Fingerprints on tv. Coffee maker had issues. Tea not replaced. Even though we were upgraded to a suite because of booking error the suite was kind of depressing. Very dark and there was blood on the blanket we had to use in the closet. Was very disappointed in the cleanliness considering this was s Hyatt hotel. Would not stay here again. Outside of hotel was classy but did not extend to room.

By , from Seattle, WA on May 5, 2017

5

really nice hotel - will stay here again!

Everyone

This was our second trip to Disneyland and with so many options for hotels, I spent a long time researching to try and find the right place. It's quite the rabbit hole. There were four of us going - myself, my son, my friend, and her son - I chose this hotel because it had great reviews and offered a shuttle to the park. We were all really pleased with our stay at the Hyatt! The staff was nice and helpful, the concierge procured us a vehicle for the day to drive to Santa Monica. The shuttle service was perfect (and just $6 a person/day), the room was clean and nice. We had a view of the fireworks from our room.

By , from Seattle, WA on Apr 17, 2017

4

basically average but nice

Everyone

room temoeture a little difficult to regulate, no ventilation in bathroom, great handicap accessible but Shower separate from toilet wld be nicer, glass wall was filthy (sneeze prints) bedding was clean, fluffy & plenty of pillows. More outlets needed,

By on Mar 7, 2017

5

excellent hotel

Everyone

Stayed here for 4 nights and 5 days Came in wife, daughter and mother in law Staff and Housekeeping- great. Gave us towels, shampoo, other when asked for it Eric manager was very accommodating with any needs including parking, refrigerator Restaurants are good. Close to disneyland. About a 25 minute to beach depending on time of day Hotel breakfast was included for us as part of our orbitz deal Internet is included- free Shower has good pressure Pool- nice water temperature Basketball court and Tennis court- needs upgrades Gym- nice Jacuzzi- dirty with palm tree debris Arcade room is nice for kids Convention rooms are nice although I did not actually have convention

By , from Chicago on Mar 5, 2017

3

close to disneyland but pay for parking

Everyone

Decent hotel with friendly staff, but I hope in the future they allow guests to park overnight without charging $27.

By , from San Diego on Jan 29, 2017

5

nice hotel with valet parking

Everyone

nice hotel with valet parking , large lobby good size room.. nice staff , will go back on next trip

By , from houston on Jan 16, 2017

4

it was good like always

Everyone

Good place to stay. We like staying there even though they charge to much for parking. It should be half of that if you are staying there.

By on Jan 15, 2017

5

amazing!! i already want to visit again!

Everyone

I had an airbnb booked and after seeing it it was one of the grossest places ever! 8 decided to book this hotel last minute and couldn't be happier! (If only parking was included though)

By on Dec 6, 2016

5

love this place

Everyone

Beautiful Hotel with a friendly and helpful staff, I have stayed here over 25 times and never had a bad experience.

By , from Palm Desert on Dec 6, 2016