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Embassy Suites Hotel Anaheim South

3.5 out of 5.0

Recent guest reviews

The only complaint we have is they were doing some kind of construction by the laundry service/ice/vending machine area so every time they used their drill and other tools we would hear it. It was really loud and my sleeping toddler would always wake up and get scared to that noise. It would happen from 8:45-9:30 am for three days straight. If we were told they were doing some kind of construction or at least warned us then it would have been fine. We went downstairs and talked to guest service but we didn't even get any type of apology.

Super easy parking, checking in and getting breakfast in the morning. Great time

On Thursday the 7th, we went to check into the hotel around 11am and was told no rooms were available and to come back in a couple hours. We came back at 1 was told the same and finally decided to wait for check in. We waited in the lobby until exactly 3, was told Kings were oversold (we had reserved a king) and our hotel room was still being worked on. Once I gave my HHonors number, our room was ready within seconds. We were given an handicap accessiblender room which was never discussed with us. It made me upset that the FD didn't even bother asking us. On top of that another FD person told me that I could not recieve any points for incidentals while the manager stated I could. He told me to read the terms and conditions (which I've had) on the website. Overall I will not be coming back to this property.

I just wanted to get away with my 8 month old baby girl. I stayed at this hotel biggest reason is because they have a suite and a room plus breakfast every morning . Since I will be staying at the hotel most of the time , close by Stores and restaurants made it very helpful. The hotel made us felt like home and I almost didn't want to leave.

I can say everything was good except there were clog in the bathroom and the sink, but after I called the CS, they send the maintenance to get it fixed. Otherwise, all were good and nice.

Very nice stay. The snacks at the evening reception we're not as good as previous stays, but still excellent value in staying at this hotel. Housekeeping staff and front desk staff were very helpful.

To start off, I am a member of Hilton Honors program so I have stayed at may Embassy Suites in the past. This one by far was below the standards of other properties. It is worn down and in desperate need of remodeling. One of the chairs in my suite was torn. The dining table had 4 chairs and 2 that were more like desk chairs, completely different that the other 4. Cleanliness in the suite was good. The wall on the 1st floor elevator was dusty and had cobwebs. Shuttle bus service nearby to Disneyland. Service was up excellent. Property not so good.

Great room with the executive which was perfect to meet my family and friends for a anniversary. Great rate with breakfast included

Great location for Disney. Walkable or by shuttle. Close to restaurants. View rooms for fireworks at night. Included breakfast with made to order omelet. Spacious suites for families.

Nice hotel with very attentive staff. It is also a very convenient location with easy access to the highways.

I really enjoyed my stay. The staff is extremely nice and helpful. The room was great just wish we had bigger beds, and the pull out sofa was not comfortable. Breakfast was fantastic, just a little crowded at times!! My overall experience was wonderful though!!

Parking is $15.00 a night. Was not aware of this when booking room

We had a large group of family gather here for a visit to Disneyland and DCA. It's great to have breakfast in the morning and head out for the day. The dedicated shuttle is great! It's really nice to go straight there and back without other stops.

Only thing I was not happy with is one day of our stay couldn't get anyone at front desk to answer the phone

The hotel was great, convenient location with reasonably priced shuttle service to Disneyland. The staff were all friendly and helpful.

The room was large due to suite nature of the room.

Receptionist kind of rude not very friendly young lady from the disneyland ticket desk rude when i asked about the ticket price but the next day an older lady was very sweet and helpfull

Nice hotel super freindly staff breakfast was great shuttle to disneyland was always on time and fast freindly drivers, elevators were slow thats the only thing I didnt like about the hotel, would still recommend to anyone

Hotel was clean. The happy hour was a nice surprise, free snacks and drinks (including alcoholic drinks) from 5:30 to 7:30 nightly. The shuttle to Disney was very convenient and since it only services three hotels, it was never overcrowded. The staff was very pleasant. There are many restaurants within walking distance. The only complaint I have was the pool. It was very small for the size of the hotel, therefore it was overcrowded and a bit dirty.

I stayed for four nights. Two of the nights were bombarded with auto club members and hundreds of children. Couldn't get near the happy hour bar or food. Ran out of ice due to the children using it for their soda. Was not relaxing at all. The other two nights were quiet.

Guest reviews for Embassy Suites Hotel Anaheim South

Everyone (21) Couples (15) Business (4) Family (38) Friends (1) Other (1)
4
Everyone

The only complaint we have is they were doing some kind of construction by the laundry service/ice/vending machine area so every time they used their drill and other tools we would hear it. It was really loud and my sleeping toddler would always wake up and get scared to that noise. It would happen from 8:45-9:30 am for three days straight. If we were told they were doing some kind of construction or at least warned us then it would have been fine. We went downstairs and talked to guest service but we didn't even get any type of apology.

By on Sep 17, 2017

5
Everyone

Super easy parking, checking in and getting breakfast in the morning. Great time

By on Sep 14, 2017

3

close to disneyland and other amenities.

Everyone

On Thursday the 7th, we went to check into the hotel around 11am and was told no rooms were available and to come back in a couple hours. We came back at 1 was told the same and finally decided to wait for check in. We waited in the lobby until exactly 3, was told Kings were oversold (we had reserved a king) and our hotel room was still being worked on. Once I gave my HHonors number, our room was ready within seconds. We were given an handicap accessiblender room which was never discussed with us. It made me upset that the FD didn't even bother asking us. On top of that another FD person told me that I could not recieve any points for incidentals while the manager stated I could. He told me to read the terms and conditions (which I've had) on the website. Overall I will not be coming back to this property.

By , from Daly City on Sep 13, 2017

4

stay with a 8 months old baby

Everyone

I just wanted to get away with my 8 month old baby girl. I stayed at this hotel biggest reason is because they have a suite and a room plus breakfast every morning . Since I will be staying at the hotel most of the time , close by Stores and restaurants made it very helpful. The hotel made us felt like home and I almost didn't want to leave.

By , from San Francisco, CA on Sep 12, 2017

3

nice hotel closed to disney land

Everyone

I can say everything was good except there were clog in the bathroom and the sink, but after I called the CS, they send the maintenance to get it fixed. Otherwise, all were good and nice.

By , from UT on Sep 11, 2017

5
Everyone

Very nice stay. The snacks at the evening reception we're not as good as previous stays, but still excellent value in staying at this hotel. Housekeeping staff and front desk staff were very helpful.

By , from Salem, Or on Aug 31, 2017

2

weekend getaway

Everyone

To start off, I am a member of Hilton Honors program so I have stayed at may Embassy Suites in the past. This one by far was below the standards of other properties. It is worn down and in desperate need of remodeling. One of the chairs in my suite was torn. The dining table had 4 chairs and 2 that were more like desk chairs, completely different that the other 4. Cleanliness in the suite was good. The wall on the 1st floor elevator was dusty and had cobwebs. Shuttle bus service nearby to Disneyland. Service was up excellent. Property not so good.

By , from CA on Jun 30, 2017

5
Everyone

Great room with the executive which was perfect to meet my family and friends for a anniversary. Great rate with breakfast included

By on May 9, 2017

5

convenient location

Everyone

Great location for Disney. Walkable or by shuttle. Close to restaurants. View rooms for fireworks at night. Included breakfast with made to order omelet. Spacious suites for families.

By , from Vancouver,WA on Apr 18, 2017

4
Everyone

Nice hotel with very attentive staff. It is also a very convenient location with easy access to the highways.

By on Mar 27, 2017