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The Towers at Lotte New York Palace

5.0 star property
VIP Access

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Photo gallery for The Towers at Lotte New York Palace

Courtyard
Property video
A spacious living area with a modern staircase, a large window with a city view, and contemporary furniture.
A hotel room with a large bed, two armchairs, a TV, a small table with a vase, and a view of a cityscape through the window.
The Champagne Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
455 Madison Avenue, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, St. Patrick's Cathedral
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Towers Executive Suite with King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Towers Executive Suite with King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Towers Room with Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Luxury Towers Room with Two Queen Beds

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Towers Room with One King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Luxury Towers Room with One King Bed

7.6 out of 10
Good
(9 reviews)
  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite

A spacious living room with a large TV, comfortable seating, and a city view.

Towers Corner Suite

  • City view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Towers One Bedroom Suite with King Bed

42-inch plasma TV with cable channels, TV, video-game console

Towers One Bedroom Suite with King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1065 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Towers Skyview Suite

In-room dining

Towers Skyview Suite

  • City view
  • 2500 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hastens Ultimate Sleep Suite

  • City view
  • 2500 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Tower Royal Suite

Tower Royal Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Tower Royal Suite

  • City view
  • 3600 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for The Champagne Suite

The Champagne Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

The Champagne Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Accessible Towers Executive Suite with King Bed

A hotel room with a large bed, a TV on a wooden cabinet, a window with a city view, and a bench.

Accessible Towers Executive Suite with King Bed

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible Luxury Towers Room with Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Accessible Luxury Towers Room with Two Queen Beds

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Luxury Towers Room with One King Bed

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Accessible Luxury Towers Room with One King Bed

  • City view
  • 465 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Corner (Towers)

A spacious living room with a large TV, comfortable seating, and a city view.

Suite, 2 Bedrooms, Corner (Towers)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Towers Corner Suite with Pantry

A spacious living room with a large TV, comfortable seating, and a city view.

Towers Corner Suite with Pantry

  • City view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

A spacious living area with a modern staircase, a large window with a city view, and contemporary furniture.

Penthouse Suite

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for The Jewel Suite by Martin Katz

A modern living room with a fireplace, a television, and a sofa.

The Jewel Suite by Martin Katz

  • City view
  • 5000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Tower (Sky View)

View from room

Suite, Multiple Beds, Tower (Sky View)

  • City view
  • 3000 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Tower (Sky View)

A modern hotel room with a large bed, a bench, a desk, and a view of the city skyline.

Suite, Multiple Beds, Tower (Sky View)

  • City view
  • 3500 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Towers Executive Studio Two Queen Beds

A hotel room with a city view, a round dining table with chairs, a bedside table with a lamp, and a framed artwork on the wall.

Towers Executive Studio Two Queen Beds

  • City view
  • 655 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible Towers Corner Suite with Pantry

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Accessible Towers Corner Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, The Towers at Lotte New York Palace is adjacent to St. Patrick's Cathedral and within a 5-minute walk of other popular sights like 5th Avenue. This 176-room, 5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 miles
  • Rockefeller Center - 2 min walk - 0.1 miles
  • St. Patrick's Cathedral - 2 min walk - 0.1 miles
  • Radio City Music Hall - 6 min walk - 0.4 miles
  • Times Square - 10 min walk - 0.6 miles

Getting around

  • 5 Av.-53 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Tartinery Café - Bar | Olympic Tower - ‬3 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk

About this property

The Towers at Lotte New York Palace

The Towers at Lotte New York Palace features a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 110 per day, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a business center, laundry facilities, and a garden.
42-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include iPod docks, refrigerators, and dishwashers.
Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Lotte New York Palace
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  • Spa
  • Pet friendly
  • Restaurant
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9.0 out of 10, Wonderful, 2,124 reviews
$450 nightly
The price is $520
Aug 1 - Aug 2
Total with taxes and fees
Lotte New York Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Secured, covered valet parking on site (USD 110 per day)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 16 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard Restaurant

Things to do

  • Health club
  • Shopping

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Utility fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 26 per person
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM—-2 AM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Is free cancellation available at The Towers at Lotte New York Palace?

The Towers at Lotte New York Palace provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Towers at Lotte New York Palace?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at The Towers at Lotte New York Palace on Aug 2, 2026 start from $1,231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Towers at Lotte New York Palace?

This hotel is situated in Manhattan, just steps from 5th Avenue and Rockefeller Center, and within a short walk of Radio City Music Hall. You'll also find Grand Central Terminal and Broadway less than a mile away.

Is there parking available at The Towers at Lotte New York Palace?

Yes, secured valet parking is offered for USD 110 per day.

Is there a spa at The Towers at Lotte New York Palace?

Spa services at the hotel include aromatherapy, mani/pedis, massages, and body treatments.

Does The Towers at Lotte New York Palace have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, in-room massages, and a bar/lounge at this hotel.

Does The Towers at Lotte New York Palace feature a casino on the premises?

No, The Towers at Lotte New York Palace doesn't have a casino.

Will I find an indoor pool at The Towers at Lotte New York Palace?

No, there is no indoor pool at this hotel.

Is The Towers at Lotte New York Palace a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at The Towers at Lotte New York Palace?

No, there isn't a spa tub at this hotel.

Does The Towers at Lotte New York Palace feature a restaurant that includes a breakfast menu?

Yes, The Towers at Lotte New York Palace serves a cooked-to-order breakfast for a surcharge on weekend mornings at Pomme Palais.

Does The Towers at Lotte New York Palace allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Towers at Lotte New York Palace for a fee of USD 150 per pet, per stay.

Are there connecting rooms at The Towers at Lotte New York Palace?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to The Towers at Lotte New York Palace?

The closest major airport to The Towers at Lotte New York Palace is LaGuardia Airport (LGA), which is 10.3 mi away (31 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (19-minute drive).

Are there rooms with balconies at The Towers at Lotte New York Palace?

No, there aren't any guestrooms at The Towers at Lotte New York Palace that offer a balcony.

Does The Towers at Lotte New York Palace have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Towers at Lotte New York Palace.

The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 685 reviews
Rating 8 - Good. 102 out of 685 reviews
Rating 6 - Okay. 45 out of 685 reviews
Rating 4 - Poor. 19 out of 685 reviews
Rating 2 - Terrible. 20 out of 685 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

diana

Liked: Cleanliness, staff & service, amenities
Great location. Great views in the Towers.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Majdi

Liked: Property conditions & facilities
Close to major shopping and multiple dining options
Stayed 3 nights in Jan 2026
Verified

8/10 Good

nicholas

Liked: Cleanliness
The location was awesome and the Christmas decorations lived up to the hotel’s reputation.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities
Great large rooms! This hotel is truly wonderful and would love to stay here again. Highly recommend during Christmas time with their gorgeous decorations.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always helpful and friendly. Nice proximity to Broadway, fine dining and luxury shopping in midtown. Be cautious of your stay coinciding with any large conferences, if you are staying in The Towers portion of the hotel. There are only two small elevators and it can be difficult to get an elevator timely.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bremen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Just wish the outdoor hot chocolate and pastry bar was open more often; we were there 4 days and didn’t see anyone behind the counter once.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, amenities
Best hotel room in NYC. Convenient, very nice and great servcice
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and great hotel
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very helpful throughout our stay
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel and the staff were all amazingly helpful and kind.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hiccup with front desk staff outside of that the place is amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a GREAT place for Christmas time. Best service, location and accommodations.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a very nice and large room with excellent service and location was fantastic.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the incredible location I had a wonderful experience, want to come back
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

JEROME ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down one of the best hotel stays
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Smart hotel superbly located
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great here, and surprisingly quiet given the location.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is classic NYC and is top tier in service and quality!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Such beautiful decor and views, generous room size and friendly professional service
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

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