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Recent guest reviews

I really like the fact that you could walk next door to the IHOP, miiimart and shopping mall. Very disappointed in the quality of the room. It reeked of smoke (non-smoking???), wasn’t vacuumed, outlets didn’t work, TV didn’t work, tub was stained with cigarette burns. The pillars holding up the railings were all rotting away so I didn’t feel safe that it would hold us up if we were to lean on the railings.

I like the floors no carpet nice and clean great breakfast friendly staff even when some guests were being rude I will be back.

Everything was great except the cleaning staff didn't clean the room. Partially changed the towels and made the bed but didn't clean sink or shower which didn't drain well so clearly needed to be cleaned. I will say this area is convenient but there was a loiterer that the front desk had to call the police on because he wouldn't leave the property and was harrassing people. I wouldn't stay here if a single female traveling solo unless you can handle yourself.

There was no issues noted. I did enjoy the staff and they were professional

It was cost efficient for a stay. Maintenance personnel came by late at night when I was relaxing from work instead of during the day while I was gone. Shower didn’t drain well. Toilet wobbled as well.

Great customer service, Safe environment, quiet, will definitely revisit

Room was horrible-old bathroom, no refrigerator and microwave. There was no fan in the bathroom. There was cockroaches and the floor of the room was not clean, there was small pieces of food. The AC was old, very noisy and with horrible smell.

Nothing. The room had a bad smell and they had bed bugs.

Bath room door sticking. Noticable disrepair thought facility. Bad coffee and juice machine didn't work. The only thing that the motel had going for it was proximity to Carnival cruise debarkation.

Staff were friendly. Property was a bit outdated but clean. IHOP and small store very close by was nice.

Well, The hotel was nothing like the pictures, Its old and had problems in the room. The exodus fan in the restroom was on 24/7,phone didn’t work,lamps by the beds didn’t work. I called customer service and they were rude.

Everything about it I love the hotel and the people who work there is very nice

Room was clean and plenty or space. There is a door to connect the rooms that is paper thin. At 2:00AM people came back from Bourbon St and were extremely loud until 3:30 AM could not get back to sleep so my appointment that morning did not see me at my best. The staff was very friendly

They have good service rooms stay clean can’t wait to come back they have nice Communication

I was not satisfied with service because I had a paid reservation and they charge my card again and it took them a while to refund my money

Terry Pkwy Gretna LA

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • Free parking
  • Outdoor pool

Located within a leisurely stroll of Oakwood Center, La Quinta Inn by Wyndham New Orleans West Bank / Gretna is within a 5-minute drive of Ernest N. Morial Convention Center. This 154-room motel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All of La Quinta Inn by Wyndham New Orleans West Bank / Gretna's 154 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Rooms also include desks.


Property features

La Quinta Inn by Wyndham New Orleans West Bank / Gretna features an outdoor pool and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.

Room options

Room, 1 King Bed, Accessible (Mobility/Hearing Impaired Accessible)

1 King Bed | Sleeps 3

Suite, 1 Queen Bed

1 Queen Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Everyone (24) Couples (4) Family (5)
4
Family

I really like the fact that you could walk next door to the IHOP, miiimart and shopping mall. Very disappointed in the quality of the room. It reeked of smoke (non-smoking???), wasn’t vacuumed, outlets didn’t work, TV didn’t work, tub was stained with cigarette burns. The pillars holding up the railings were all rotting away so I didn’t feel safe that it would hold us up if we were to lean on the railings.

By on Jan 18, 2020

Review comment responded on Jan 20, 2020

I appreciate you writing a review. I do wish you said something while you were with us. It's our desire that every guest has a pleasant stay and clearly we missed the mark with yours. I am very sorry for that. I will certainly address the issues you had and make sure my team rectifies them quickly. Thank you again for the review. Sincerely,

5
Partner Couples

I like the floors no carpet nice and clean great breakfast friendly staff even when some guests were being rude I will be back.

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

I am so very happy you enjoyed your stay. We will be awaiting your arrival.I will share your comments with my team. Thank you so much for the review. Sincerely,

4
Business Business

Everything was great except the cleaning staff didn't clean the room. Partially changed the towels and made the bed but didn't clean sink or shower which didn't drain well so clearly needed to be cleaned. I will say this area is convenient but there was a loiterer that the front desk had to call the police on because he wouldn't leave the property and was harrassing people. I wouldn't stay here if a single female traveling solo unless you can handle yourself.

By , from Indy on Sep 16, 2019

3
Business Business

There was no issues noted. I did enjoy the staff and they were professional

By , from Mobile, Al on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for taking the time to reply about your experience while lodging with us. We are pleased to hear that you and your family were satisfied with your stay and look forward to serving you again next time you are in the area. Sincerely,

2
Partner Couples Business Business Family

It was cost efficient for a stay. Maintenance personnel came by late at night when I was relaxing from work instead of during the day while I was gone. Shower didn’t drain well. Toilet wobbled as well.

By on Aug 29, 2019

5
Business Business

Great customer service, Safe environment, quiet, will definitely revisit

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Gretna . Sincerely,

3
Everyone

By on Jul 7, 2019

2
Everyone

Room was horrible-old bathroom, no refrigerator and microwave. There was no fan in the bathroom. There was cockroaches and the floor of the room was not clean, there was small pieces of food. The AC was old, very noisy and with horrible smell.

By on Jun 25, 2019

Review comment responded on Jun 27, 2019

Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely,

1
Family Family

Nothing. The room had a bad smell and they had bed bugs.

By on Jun 21, 2019

Review comment responded on Jun 24, 2019

Dear Anonymous, I appreciate you writing a review. I do wish you said something while you were with us. It's our desire that every guest has a pleasant stay and clearly we missed the mark with yours. We have a very aggressive pest control and if this was reported we would have addressed it immediately. I will certainly address the issues you discussed. Thank you again for the review. Sincerely,

3
Family

Bath room door sticking. Noticable disrepair thought facility. Bad coffee and juice machine didn't work. The only thing that the motel had going for it was proximity to Carnival cruise debarkation.

By on Jun 14, 2019

Review comment responded on Jun 14, 2019

I appreciate you writing a review. I do wish you said something while you were with us. It's our desire that every guest has a pleasant stay and clearly we missed the mark with yours. I am very sorry for that. I will certainly address the issues you had and make sure my team rectifies them quickly. Thank you again for the review. Sincerely,

La Quinta Inn by Wyndham New Orleans West Bank / Gretna

50 Terry Pkwy, Gretna, LA 70056
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