The thermostat for the AC was broken (and evidently had been for quite a while but just not fixed).
No comment
Great staff . Good property.
It was an overall great stay, very calm area. Sad we couldn't use the pool area due to COVID restrictions but that didn't affect us from having a great stay.
Room designs were updated, with lots of space and were impeccably clean.
Clean, comfortable, well-kept/new. We liked the hot tub, the water pressure in the shower and having a Keurig. We loved the free parking and the location.
Awesome location! We love staying at the Indigo. Beds are comfortable, rooms are nice, staff is accomodating, and there is a lobby bar.
In room refrigerator didn’t work. Requested a repair. Never done. Property was nice and clean. Staff were wonderful
Located within 2 miles (3 km) of Alston Park, Hotel Indigo Napa Valley, an IHG Hotel places you within a few miles (5 km) of Andretti Winery. This 3.5-star hotel welcomes guests with 115 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café.
The 115 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available on request.
Guests staying at Hotel Indigo Napa Valley, an IHG Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
The thermostat for the AC was broken (and evidently had been for quite a while but just not fixed).
No comment
Thank you choosing Hotel Indigo for your accommodations in the Napa Valley. I welcome you to reach out to me to elaborate how we could have made you stay a better one and where we fell short. We hope to welcome you again soon on your next visit, until then safe travels this summer!
Great staff . Good property.
Thank you and we look forward for your next visit.
Thank you for your rating!
Thank you for your outstanding rating!
Thank you for staying with us!
Thank you for choosing Us!
It was an overall great stay, very calm area. Sad we couldn't use the pool area due to COVID restrictions but that didn't affect us from having a great stay.
Dear Anonymous, Thank you very much for taking the time to leave us a review. We are truly grateful for the excellent score you have given us, and hope to have you stay with us again soon. - The Executive Team of The Hotel Indigo Napa
Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing you with the best overall experience and we're saddened that we've missed the mark on your past visit with us. I'm sorry to hear about the with AC thermostat that made a negative impact on your stay. I shared this with our hotel team to make necessary improvements as the ac was operation just had to use the manual operation on the unit. Thank you again and I hope you'll come to visit us again and show that the unsatisfactory part of your stay was an exception!