The room was not clean bed dirty it had hairs all over the place it look like they did not change the sheets TV did not work why five wasn’t working when I try to call reception the phone did not have the numbers and there was no dial tone after inspecting the phoneThe phone did not have cable to wall so you cannot call front desk unless you had to walk outside to tell them which we did and the Personnel did not show any effort and getting anything fixed
I liked the location but it was pretty torn up ..the walkways needed to be cleaned ..the breakfast was comical at best ....
Was unable to get internet service 2out of 4 days. Television service went out time and time again due to “weak signal”.
Room was ok, but the service was below average. We stayed two days, bedding was not made up on 2nd day. Toiletries, coffee, bed & trash was not replace or refurbished.
The clerk in the morning was very professional and very accommodating.
Coffee was weak in the room, breakfast was missing any protein
The hotel served as our first rest stop for our route 1 trip. It was updated, clean and did not smell like cigarettes. It's conveniently located near fast food restaurants.
My room was next to the utility room which made it difficult to sleep due the loud noise coming from the utility room. The housekeeping staff woke us up with their loud yelling and constant loud talking in front of our room door. The breakfast was lacking! The breakfast items were not replenished by 8 am and I ask the hotel attendee for a yogurt and she informed me they were all out. The door to the bathroom was had dirty stains and the bathroom floor had hair strands from the prior occupant. The bathtub had dark stains. The Television remote did not work. Dissatisfied with this hotel would not stay here again!
Easy access to freeways backdoor restroom was all cracked up bedspread had a hole in it other than that staff is great Very friendly desk clerk
We booked two “Non Smoking” rooms, but upon entering they smelled of cigarette smoke. The outside of the facility had too many flies flying about the whole time we were there. Their free breakfast was excellent, especially the mini waffles!! Their free shampoo/conditioner was not nearly enough for even a person with no hair. - we actually had to pick some up at Walmart. Their location was great - close to stores and restaurants. Even with my complaints I would stay there again - just ask for better smelling rooms.
I was staying there on Friday, August 3rd. The receptionist was extremely rude. She literally hung up on me when I was calling and trying to confirm my reservation earlier that day. When we got there, she was talking to us in a very rude and cold way. The room that we got was not that great for the expensive price we paid (almost $160). The bed and pillow were so uncomfortable. Overall, bad experience and overpriced. I'd not recommend this hotel to anyone.
It is a decent no frills hotel. Room was clean but the AC was not working at night. Other than that everything was fine.
Oscar at the front desk was very helpful! Very professional and was able to get me checked in
Super 8 by Wyndham Salinas is located within a mile (2 km) of Aguila Cultural Center and National Steinbeck Center. This 70-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
All 70 air-conditioned rooms feature microwaves, refrigerators, and free local calls. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Rooms also include desks. Weekly housekeeping is available.
An outdoor pool and free WiFi in public areas are features at Super 8 by Wyndham Salinas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
The room was not clean bed dirty it had hairs all over the place it look like they did not change the sheets TV did not work why five wasn’t working when I try to call reception the phone did not have the numbers and there was no dial tone after inspecting the phoneThe phone did not have cable to wall so you cannot call front desk unless you had to walk outside to tell them which we did and the Personnel did not show any effort and getting anything fixed
Dear guest, Thank you for the positive rating. We really appreciate it. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Customer Care Team
I liked the location but it was pretty torn up ..the walkways needed to be cleaned ..the breakfast was comical at best ....
We were pleased to host you at our hotel recently, thank you for choosing to stay with us. We do have an older building, but we work hard to maintain and clean it to a very high standard, and we hope that this was noticeable to you. We are disappointed to know that there were obviously issues with breakfast on the particular morning of your stay, and we will follow up with our team to try to understand what occurred. We hope to have the pleasure of hosting you again very soon, and we hope that you will have a perfect stay on the occasion of your next visit. Best Regards, Customer Care Team
Was unable to get internet service 2out of 4 days. Television service went out time and time again due to “weak signal”.
Thank you for sharing your thoughts on your recent stay us, we are pleased to have satisfied your accommodation needs so well. We are sorry to hear that you had difficulties with our WiFi, and we will be sure to address this with our provider. We hope to have an opportunity to provide you with a better stay on a future visit. Best Regards, Customer Care Team
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay. Kind regards, Customer Care Team
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again. Kind regards, Customer Care Team
Room was ok, but the service was below average. We stayed two days, bedding was not made up on 2nd day. Toiletries, coffee, bed & trash was not replace or refurbished.
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in accommodating you appropriately, and we are sorry that you were so disappointed with your time with us. We appreciate you taking the time out of your busy schedule to share your concerns, and I can assure you that corrective measures will be taken to prevent similar problems in the future. We appreciate your comments, which will help us to improve our hotel and our service for all of our guests. Best Regards, Customer Care Team
The clerk in the morning was very professional and very accommodating.
Thank you for taking the time to review your stay with us. We pride ourselves on providing excellent customer service to our guests, so we are delighted with your review, thank you! Thank you for choosing to stay with us, and for taking the time to provide your feedback. We hope to see you again soon! Best Regards, Customer Care Team
We are very happy to note your five-star rating, and to know that you enjoyed your stay with us so much. It was our pleasure to be your hosts, and we hope to be in a position to welcome you back before long. Best Regards, Customer Care Team
Dear guest, We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
Dear guest, We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired in this case - this is very unlike us. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. Our staff generally does a great job when it comes to maintaining our hotel and preparing the rooms for upcoming guests, so it is strange that this happened. We have taken your observations on board, and we will have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. Please know that we generally have a strong WiFi signal, so there must have been an issue on this particular occasion. We will contact our network provider to ensure that this was just a one-off incident. We will also forward your feedback to our maintenance department so that they can fix the issue that you describe with the phone. Furthermore, we will make sure that our front desk staff is aware of your impression and see to it that we provide better customer service moving forward. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Best Regards, Customer Care Team