The front desk was very accommodating to my request and went the extra mile.
Starting with front desk - amazing customer service, smooth check in Parking - valet $25 Location - walkable distance, downtown area Rooms - nice, big and clean, remodeled Due to pandemic no pool, no gym, no restaurant ☹️ besides that, will recommend and will come back soon!
Hotel looked way better in pix. we were looking for an ocean view room as we saw in the pix, but was non available . Room wasn’t worth the price we paid for..
It was an ok property. Not great not bad. I guess I’m not used to the cost of the Northern California rooms.
It’s located in the perfect area if you have kids. Right off Fisherman’s Wharf and near Cannery Row, you can walk just about anywhere. Lots of restaurants in walking distance also. There were 2 things that could be improved - the hot tub was a bit icky, we felt slimy when we got out. Also our room was right across from the gym entrance. Wish we were told how LOUD the doors and everything are right around us. I’m a light sleeper and could hear everything. I could live with those things though - the area made it worth it.
Beds were not confortable(hard) but good pillows, outdated rooms, no black out curtains, good heated pool, fast room service from restaurant, good location. Hotel parking fee $25 and across the road $5-$10.
Very friendly staff at the reception desk and the waiters in their restaurant. Very helpful to solve any question.
nice hotel, great service, good location,nice hotel, great service, good location
Noisy close to city view side rooms Handicapped accessible room is not users friendly
Great heated pool and jacuzzi and area kept clean.
Beautiful hotel and perfect location! The staff were very friendly - all of them and the valet drivers as well. We were walking distance from everything "Monterey Bay!" We requested a room with a partial bay view and also got a great view of the pool and Jacuzzi.
My family and i spent Christmas eve and Christmas day Here. being walking distance from downtown San Diego a lot was going on. all kinds of authentic food and fun celebrations.
Great location, a very easy walk to the wharf and free weekend bus shuttle to cannery row and other spots around town.
Convenient location, walking distant to fisherman's wharf where you can find a good restaurant, Starbucks is a block away, near the trolley stop to the aquarium which is free on the weekend. Staff were very helpful & nice.
I would recommend this hotel. The room was clean and comfortable (my daughter wanted to buy the chair and ottoman). The staff from the valet when we arrived to housekeeping were friendly and helpful. We stayed 3 nights, breakfast was included in our package. My daughter has food allergies and the staff serving breakfast were helpful in making sure we stayed away from those foods, they even remember us by name the following day.
We like to walk around to different bars w/o driving. I enjoy trying new beers. There are a lot of small breweries all within walking distance. Prices arnt too bad. Many walking trails to get exercise. The wharf has the best chowder you'll find anywhere.(hard to choose). I would recommend Monterey over any California beach town and the Marriot for the best prime location!!!
We had a nice stay, however the air conditioner rattled some in the night. Not sure about the ballet bill.. Something about 24$ a night???
The staff was extremely friendly. We stayed for one night with our 2 kids (3 and 1). The room was spacious for the kids to run around. Location was within walking distance to shops, restaurants, and the wharf. We heard some late night activities from the couple next door but they were on their honeymoon. Plus it didn't wake the kids so we were fine.
This hotel was fantastic. The first hotel really was very disappointing. The carpet, chairs and the bed looked nasty. We refuse to stay in such a place. Although the staff understood our concerns. They couldn't do anything about it due to the hotel is up for sale. The name this property is the Hiatt resort in Monterey. The rooms looked like Motel 6. No where near a Hiatt property. I'm looking forward for my refund. Send someone from your staff to review this property. The rooms do not look like the web site.
The day we checked in, we had to call house keeping 2 times: mini fridge wasnt working, no coffee in the room and no coffee cups. Next day again they forgot to replace coffee cups. Also, in room dining had very limited options due to some power outage. Rooms were nice and clean, and once we asked for stuff, they complied immediately: gave us a new fridge and everything in < 15 mins. Staff and valet were very nice and polite. But for a premium price that we paid we did not feel like we got enough!
Located in Downtown Monterey, Monterey Marriott is a leisurely stroll from popular sights such as Monterey Bay and Fisherman's Wharf. This 341-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and a spa tub.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.
Monterey Marriott's 341 rooms provide coffee makers, free newspapers, and safes. Guests can expect to find WiFi and 32-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Guests staying at Monterey Marriott enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 27 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.
The front desk was very accommodating to my request and went the extra mile.
Starting with front desk - amazing customer service, smooth check in Parking - valet $25 Location - walkable distance, downtown area Rooms - nice, big and clean, remodeled Due to pandemic no pool, no gym, no restaurant ☹️ besides that, will recommend and will come back soon!
Hotel looked way better in pix. we were looking for an ocean view room as we saw in the pix, but was non available . Room wasn’t worth the price we paid for..
It was an ok property. Not great not bad. I guess I’m not used to the cost of the Northern California rooms.
It’s located in the perfect area if you have kids. Right off Fisherman’s Wharf and near Cannery Row, you can walk just about anywhere. Lots of restaurants in walking distance also. There were 2 things that could be improved - the hot tub was a bit icky, we felt slimy when we got out. Also our room was right across from the gym entrance. Wish we were told how LOUD the doors and everything are right around us. I’m a light sleeper and could hear everything. I could live with those things though - the area made it worth it.
Beds were not confortable(hard) but good pillows, outdated rooms, no black out curtains, good heated pool, fast room service from restaurant, good location. Hotel parking fee $25 and across the road $5-$10.
Very friendly staff at the reception desk and the waiters in their restaurant. Very helpful to solve any question.
nice hotel, great service, good location,nice hotel, great service, good location
Noisy close to city view side rooms Handicapped accessible room is not users friendly
Great heated pool and jacuzzi and area kept clean.
