As an active family with energetic kids and two dogs, it is essential for us to feel welcomed, and the staff was excellent in those aspects. I'll gladly come back again!
Everything was great except one thing. The water pressure in the shower was non-existent. Could not wash the hair on my head because I could not get the shampoo and conditioner rinsed out. The amount of water coming out of the shower head was so slight the three times our family tried to shower that we just skipped showering to avoid getting cold and dealing with the hassle.
It is not up to Mariott brand name and do not spend money on it. We can find better for much cheaper price. It was very disappointing for my decision to stay overnight just away from home which is 1 hr drive.
We were in a unit with a connecting door. Could hear the people talking and they were at a normal voice levels. Also smelled marijuana when they smoked.
Beautiful, clean hotel with newly renovated rooms. Perfectly located within walking distance of Cannery Row. All of the staff were so welcoming and were happy to answer all of my questions about the area. I’ll definitely come back to the Marriott Monterey!
The front desk was very accommodating to my request and went the extra mile.
Starting with front desk - amazing customer service, smooth check in Parking - valet $25 Location - walkable distance, downtown area Rooms - nice, big and clean, remodeled Due to pandemic no pool, no gym, no restaurant ☹️ besides that, will recommend and will come back soon!
Hotel looked way better in pix. we were looking for an ocean view room as we saw in the pix, but was non available . Room wasn’t worth the price we paid for..
It was an ok property. Not great not bad. I guess I’m not used to the cost of the Northern California rooms.
It’s located in the perfect area if you have kids. Right off Fisherman’s Wharf and near Cannery Row, you can walk just about anywhere. Lots of restaurants in walking distance also. There were 2 things that could be improved - the hot tub was a bit icky, we felt slimy when we got out. Also our room was right across from the gym entrance. Wish we were told how LOUD the doors and everything are right around us. I’m a light sleeper and could hear everything. I could live with those things though - the area made it worth it.
Beds were not confortable(hard) but good pillows, outdated rooms, no black out curtains, good heated pool, fast room service from restaurant, good location. Hotel parking fee $25 and across the road $5-$10.
Very friendly staff at the reception desk and the waiters in their restaurant. Very helpful to solve any question.
nice hotel, great service, good location,nice hotel, great service, good location
Noisy close to city view side rooms Handicapped accessible room is not users friendly
Great heated pool and jacuzzi and area kept clean.
Beautiful hotel and perfect location! The staff were very friendly - all of them and the valet drivers as well. We were walking distance from everything "Monterey Bay!" We requested a room with a partial bay view and also got a great view of the pool and Jacuzzi.
My family and i spent Christmas eve and Christmas day Here. being walking distance from downtown San Diego a lot was going on. all kinds of authentic food and fun celebrations.
Great location, a very easy walk to the wharf and free weekend bus shuttle to cannery row and other spots around town.
Convenient location, walking distant to fisherman's wharf where you can find a good restaurant, Starbucks is a block away, near the trolley stop to the aquarium which is free on the weekend. Staff were very helpful & nice.
Located in Downtown Monterey within a short walk of Monterey Bay, Monterey Marriott is within 2 miles (3 km) of other popular sights such as Monterey Bay Aquarium. This 341-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and a spa tub.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.
Guests can expect to find WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Coffee makers, free newspapers, and safes are also available. Housekeeping is available on request.
Guests staying at Monterey Marriott enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 27 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
As an active family with energetic kids and two dogs, it is essential for us to feel welcomed, and the staff was excellent in those aspects. I'll gladly come back again!
Everything was great except one thing. The water pressure in the shower was non-existent. Could not wash the hair on my head because I could not get the shampoo and conditioner rinsed out. The amount of water coming out of the shower head was so slight the three times our family tried to shower that we just skipped showering to avoid getting cold and dealing with the hassle.
Dear Susan, it was our pleasure to host you and your family at our hotel. We are glad to know that you were overall satisfied with major aspects of your stay, except for the water pressure issues with the shower in the bathroom of your guest room, which caused so much inconvenience to all of you. We appreciate you letting us know and also appreciate your patience. Rest assured we will address this immediately, All of us at the Monterey Marriott, look forward to having you visit with us again for a flawless experience. Warmest regards, Blanca Erben Senior Rooms Operations Manager
It is not up to Mariott brand name and do not spend money on it. We can find better for much cheaper price. It was very disappointing for my decision to stay overnight just away from home which is 1 hr drive.
We were in a unit with a connecting door. Could hear the people talking and they were at a normal voice levels. Also smelled marijuana when they smoked.
Dear Valued Guest, Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We strive to exceed our guests' expectations, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the flawless stay you deserve. Warmest regards, Blanca Erben Senior Rooms Operations Manager
Beautiful, clean hotel with newly renovated rooms. Perfectly located within walking distance of Cannery Row. All of the staff were so welcoming and were happy to answer all of my questions about the area. I’ll definitely come back to the Marriott Monterey!
The front desk was very accommodating to my request and went the extra mile.
Starting with front desk - amazing customer service, smooth check in Parking - valet $25 Location - walkable distance, downtown area Rooms - nice, big and clean, remodeled Due to pandemic no pool, no gym, no restaurant ☹️ besides that, will recommend and will come back soon!
Hotel looked way better in pix. we were looking for an ocean view room as we saw in the pix, but was non available . Room wasn’t worth the price we paid for..
It was an ok property. Not great not bad. I guess I’m not used to the cost of the Northern California rooms.
Dear Marielli, thank you for being our guest at the Monterey Marriott. We are glad you enjoyed the excellent service you and your family received from our staff. It was a pleasure hosting you and we look forward to welcoming you and your dogs again in the future. Warmest regards, Blanca Erben Senior Rooms Operations Manager