I called before arrival to ask if we can check in early and was told early check in was available. Upon arrival the check in desk said the room wasn't ready and stated it's an "airbnb so we don't know when it will be available but we will text you". Nothing when I booked indicated this was an airbnb, it just stated it was a condo and everything would be the same as regular hotel check-in. After waiting an hour I went back to the desk and asked if there is any idea how much longer it would be and she stated it was ready, so I guess they weren't going to text like they previously stated. The room itself is fine, it has a good layout and space with a modern design. But this unit was filthy. The sheets and comforter for the sofa bed were stained with what looked like blood and black shoe prints. I did message via orbitz to advise the condition of the bedding, because housekeeping at the hotel stated they couldn't help, but by the time I received an orbitz message response a few hours later we had already went to our car and got our own blankets. The bathtub was disgusting and we had to scrub it to make it usable. The shower floor felt slimy like it hasn't been cleaned in months. All of the furniture had a layer of dust over it, fingerprints over the windows and there was opened cereal boxes left in the cabinets. The fridge wouldn't even keep water cold. I wouldn't return to this property based on the staff and the lack of cleanliness. The location is good and centrally located.
I'd had my eye on Vdara's "Fountain View Studio Suite" for years before deciding to take the plunge for a 70th birthday staycation. GREAT MOVE on my part! The room and its view were SPECTACULAR, and the staff was warm & welcoming without exception.
The rooms were nice and we loved the non-smoking common areas. The location is perfect with Belagio tram within easy walking distance. The kitchenette is somewhat useless, the refrigerator was not even big enough to hold our small breakfast items and drinks. Also, if you choose to use the provided dishes from housekeeping, they do not provide anything to clean them (sponge or small dish soap) and there is nowhere to put food trash. Sadly, the kitchenette was the reason we booked at Vdara.
Great
Love everything about Vdara ... except there is still no self park option. This is the best luxury hotel on the strip if you use rideshare or taxi because the pickup/dropoff point is 100 feet from the guest elevators without having to navigate through a casino. However, if you rent a car, valet parking is still mandatory with valets (w/o gloves) going in, out, and between everyone's cars, and the wait for your car retrieval varies between 2 to 15 minutes. I always tip the hard working valets and it gets expensive and inconvenient when going in and out of the hotel multiple times a day. Good thing the ammenities such as large rooms, fridge, microwave, washer/dryer (in the larger suites), fitness room, pet-friendly, non-smoking property with short walkways to Aria, Bellagio and Cosmopolitan make up for the valet parking inconvenience.
Expensive valet parking if. Have to self park at Aria Hotel & Casino if not utilizing valet parking.
Read the reviews before your stay so you know what to expect. As other travelers mentioned- most of the rooms here are "owner units", so you don't get daily housekeeping, but it does give you free valet parking (there is no self-parking). There is no in-room coffee and no restaurant on-site, but there is a Starbucks & a Market Cafe with a decent selection of items so you won't go hungry. The service here is nothing spectacular- my room wasn't ready when I arrived (1 hr early), so they said they would call me, but never did (2 hrs passed). Also, expect to wait at least 10 minutes each time the valet retrieves your vehicle, and the line for valet when you return is always backed up as well. Housekeeping came into our room at 9:15 on checkout day asking when we were going to leave (so rude), even though checkout isn't until 11:00. The property is small, quiet, and just off the strip, so having a small suite with an extra pullout bed is a great value- as long as you don't mind sacrificing some of the items I mentioned.
When we arrived the hotel room was clean but the furniture was old and needed updating. Furniture was scratched, stains on carpet, and grout in bathroom needs to be redone. We booked through orbitz and didn’t realize this was a privately owned unit so it did not include cleaning. They did not tell me this at check in. Once I called to check on housekeeping they said it would cost $40 a day to clean. Customer service was non existent. I checked in early and was told they would call me when room was ready. They never called. I tried calling but they never answer the phone. I had to wait an hour in line to check if my room was ready. Later it took 30 minutes on hold, a trip down to the front desk and then a second phone call to get towels and garbage bags for the room. I tried renting a cabana but again took over 40 minutes on hold and several phone calls to get a hold of someone. I could not reserve online. When I finally got a hold of someone they said I could only reserve in person though I was told I could do it over the phone initially. Terrible service. I would not recommend staying here.
Very nice hotel nice view very very bad service room service
Our room was in need of some work. Faucets so loose they almost fall out; sink didn't drain properly, bed mattress was "lopsided"
This property was not accommodating at all due to
Love the panoramic views of the city! There was no pots and pans or maid service when booking”3rd party reservations “ but i did appreciate that it was “privately owned “ condo.
Located in Las Vegas Strip, Jet Luxury at the Vdara Condo Hotel is within a 10-minute walk of popular sights such as The Cosmopolitan Casino and Bellagio Casino. This 45-room, 4.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. MP3 docks, dining areas, and sitting areas are also available. Change of towels is available on request.
Guests staying at Jet Luxury at the Vdara Condo Hotel enjoy a gym, free WiFi in public areas, and a spa tub. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and free newspapers.
I called before arrival to ask if we can check in early and was told early check in was available. Upon arrival the check in desk said the room wasn't ready and stated it's an "airbnb so we don't know when it will be available but we will text you". Nothing when I booked indicated this was an airbnb, it just stated it was a condo and everything would be the same as regular hotel check-in. After waiting an hour I went back to the desk and asked if there is any idea how much longer it would be and she stated it was ready, so I guess they weren't going to text like they previously stated. The room itself is fine, it has a good layout and space with a modern design. But this unit was filthy. The sheets and comforter for the sofa bed were stained with what looked like blood and black shoe prints. I did message via orbitz to advise the condition of the bedding, because housekeeping at the hotel stated they couldn't help, but by the time I received an orbitz message response a few hours later we had already went to our car and got our own blankets. The bathtub was disgusting and we had to scrub it to make it usable. The shower floor felt slimy like it hasn't been cleaned in months. All of the furniture had a layer of dust over it, fingerprints over the windows and there was opened cereal boxes left in the cabinets. The fridge wouldn't even keep water cold. I wouldn't return to this property based on the staff and the lack of cleanliness. The location is good and centrally located.
Hi Andrew, It's always good to hear when our guests have and share their wonderful experiences, thank you! Please keep us in mind on any future Las Vegas stays. THANK YOU again!!
I'd had my eye on Vdara's "Fountain View Studio Suite" for years before deciding to take the plunge for a 70th birthday staycation. GREAT MOVE on my part! The room and its view were SPECTACULAR, and the staff was warm & welcoming without exception.
Hi Lloyd, Happy belated 70th Birthday!! We are truly grateful to hear that your plunge paid off for you. Thank you for sharing your experience. Please keep us in mind for your next staycation!! THANK YOU!!
The rooms were nice and we loved the non-smoking common areas. The location is perfect with Belagio tram within easy walking distance. The kitchenette is somewhat useless, the refrigerator was not even big enough to hold our small breakfast items and drinks. Also, if you choose to use the provided dishes from housekeeping, they do not provide anything to clean them (sponge or small dish soap) and there is nowhere to put food trash. Sadly, the kitchenette was the reason we booked at Vdara.
Thank you for your feedback.
Great
Thank you for your review but most of all for your business.
Love everything about Vdara ... except there is still no self park option. This is the best luxury hotel on the strip if you use rideshare or taxi because the pickup/dropoff point is 100 feet from the guest elevators without having to navigate through a casino. However, if you rent a car, valet parking is still mandatory with valets (w/o gloves) going in, out, and between everyone's cars, and the wait for your car retrieval varies between 2 to 15 minutes. I always tip the hard working valets and it gets expensive and inconvenient when going in and out of the hotel multiple times a day. Good thing the ammenities such as large rooms, fridge, microwave, washer/dryer (in the larger suites), fitness room, pet-friendly, non-smoking property with short walkways to Aria, Bellagio and Cosmopolitan make up for the valet parking inconvenience.
Thank you for your feedback
Thank you for your feedback