Everything was great except the internet. You won’t be able to do any work here. It can take up to a minute just to load a page. And you won’t be able to upload or download any large files. The internet is too slow. I even tried using the hotels own business computers and I had the same problem.

Great stay, would definitely stay again! Perfect location. Only complaint was that their onsite parking is limited and the last night we arrived, the lot was full and valet was full.

We stayed for 4 nights (4/21-4/25). We did not use any resort services but pool/spa area (and parking). When we came on 4/21 we could not even use the indoor pool/spa/sauna because as soon as we got in we got eye irritation due to high level of chlorine in the air. So, we only used outdoor spa, which was inconvenient. On 4/22 indoor pool/spa were OK-ish (but chlorine level was still higher than normal). On 4/23 we used indoor pool and spa for 30 min because outdoor spa was full. But chlorine level in the air was as high as on 4/21. I went to reception desk as we started to use pool and notified about high chlorine level and they called some maintenance guy (it was ~ 8pm). The guy came and basically did nothing (just checked something). My whole family got chlorine poisoning. We had eye, nose, throat irritation and was coughing whole night. So, we could not sleep. So, first thing next morning (on 4/24) I went to store to buy milk, because (as I was advised by nurse) it helps to get rid of chlorine poisoning [and it actually helped]. I also notified reception desk (approximately at 7:30am) about pool/spa condition and that we got chlorine poisoning. So, resort closed pool/spa area on 4/24 till 8:30pm. So, we were waiting till 8:30pm to use it. And it was OK at that time. Bottom line: the only resort service (beside parking) we used (pool/spa) either was not working or not working properly. And resort charged resort fee + tax for such service. I don't recommend this resort.

Woken up at 8am by housekeeping on check out date. Also, bought a gatorade at the gift shop and the expiration date was almost 1.5 years ago.

No shuttle to the ski resort Most resorts have this service It was $30 per day to get to the mountain less than a mile away

Good location close to the lake , heavenly resort , sierra resort where you can do your activities , staff is accommodating , and love thier bed very comfortable!!

Excellent location. The room was very comfortable and clean. Parking is a big problem, it is too small for the hotel. The food at restaurant was ok, not the best but ok. I loved the covered pool.

The resort was very well maintained with friendly helpful staff. The one bedroom suite was roomy, clean, quite & overall very comfortable. Bathrooms were spacious and clean with plenty of amenities. Bed, pillows & comforter were extremely comfortable.

We liked the resort very much. People were nice and friendly. We enjoyed the Dinner Cruse on the lake.

The most dreadful check-in experience of all time! I had booked & confirmed through you! 2 separate rooms. Their front desk had one reservation for me but no record of a reservation for the second couple, who were to be my guests! When they FINALLY gave them a room, it was already occupied! I thought modern computers could never allow this!

Kitchen/dining table are too small. Basically, room is too small for 4x adults with 2quee beds.

Room was extremely clean, bed was comfortable. I would recommend for families. The restaurants near by (next to the water) are delicious. Cons:long walking distance to casinos and strip stores, lacks enough onsite parking spaces. Concierge Is a bit pushy, felt like she was a time share saleswoman.

Parking situation was bad Very early check out time

The room was excellent, roomy and comfortable. The facilities were clean. The only drawback was the staff. Upon checking in they were rude and dismissive. They force you to use the valet service and have no self park, however they never seem to have a sufficiency of valet staff on hand. The result is that we waited an hour with no one coming to take the car or the luggage. Any time we tried to retrieve the car, we would call the requisite ten minutes in advance and then wait in the lobby anywhere between 30 and 60 minutes for the car to be brought around. All in all, I would advise you find somewhere else to stay.