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Lake Tahoe Vacation Resort by Diamond Resorts

3.5 out of 5.0

Lake Tahoe Vacation Resort by Diamond Resorts

3.5 out of 5.0

Recent guest reviews

Everything was great except the internet. You won’t be able to do any work here. It can take up to a minute just to load a page. And you won’t be able to upload or download any large files. The internet is too slow. I even tried using the hotels own business computers and I had the same problem.

Great stay, would definitely stay again! Perfect location. Only complaint was that their onsite parking is limited and the last night we arrived, the lot was full and valet was full.

We stayed for 4 nights (4/21-4/25). We did not use any resort services but pool/spa area (and parking). When we came on 4/21 we could not even use the indoor pool/spa/sauna because as soon as we got in we got eye irritation due to high level of chlorine in the air. So, we only used outdoor spa, which was inconvenient. On 4/22 indoor pool/spa were OK-ish (but chlorine level was still higher than normal). On 4/23 we used indoor pool and spa for 30 min because outdoor spa was full. But chlorine level in the air was as high as on 4/21. I went to reception desk as we started to use pool and notified about high chlorine level and they called some maintenance guy (it was ~ 8pm). The guy came and basically did nothing (just checked something). My whole family got chlorine poisoning. We had eye, nose, throat irritation and was coughing whole night. So, we could not sleep. So, first thing next morning (on 4/24) I went to store to buy milk, because (as I was advised by nurse) it helps to get rid of chlorine poisoning [and it actually helped]. I also notified reception desk (approximately at 7:30am) about pool/spa condition and that we got chlorine poisoning. So, resort closed pool/spa area on 4/24 till 8:30pm. So, we were waiting till 8:30pm to use it. And it was OK at that time. Bottom line: the only resort service (beside parking) we used (pool/spa) either was not working or not working properly. And resort charged resort fee + tax for such service. I don't recommend this resort.

Woken up at 8am by housekeeping on check out date. Also, bought a gatorade at the gift shop and the expiration date was almost 1.5 years ago.

No shuttle to the ski resort Most resorts have this service It was $30 per day to get to the mountain less than a mile away

Good location close to the lake , heavenly resort , sierra resort where you can do your activities , staff is accommodating , and love thier bed very comfortable!!

Excellent location. The room was very comfortable and clean. Parking is a big problem, it is too small for the hotel. The food at restaurant was ok, not the best but ok. I loved the covered pool.

The resort was very well maintained with friendly helpful staff. The one bedroom suite was roomy, clean, quite & overall very comfortable. Bathrooms were spacious and clean with plenty of amenities. Bed, pillows & comforter were extremely comfortable.

We liked the resort very much. People were nice and friendly. We enjoyed the Dinner Cruse on the lake.

The most dreadful check-in experience of all time! I had booked & confirmed through you! 2 separate rooms. Their front desk had one reservation for me but no record of a reservation for the second couple, who were to be my guests! When they FINALLY gave them a room, it was already occupied! I thought modern computers could never allow this!

Kitchen/dining table are too small. Basically, room is too small for 4x adults with 2quee beds.

Room was extremely clean, bed was comfortable. I would recommend for families. The restaurants near by (next to the water) are delicious. Cons:long walking distance to casinos and strip stores, lacks enough onsite parking spaces. Concierge Is a bit pushy, felt like she was a time share saleswoman.

Parking situation was bad Very early check out time

The room was excellent, roomy and comfortable. The facilities were clean. The only drawback was the staff. Upon checking in they were rude and dismissive. They force you to use the valet service and have no self park, however they never seem to have a sufficiency of valet staff on hand. The result is that we waited an hour with no one coming to take the car or the luggage. Any time we tried to retrieve the car, we would call the requisite ten minutes in advance and then wait in the lobby anywhere between 30 and 60 minutes for the car to be brought around. All in all, I would advise you find somewhere else to stay.

901 Ski Run Blvd South Lake Tahoe CA

Hotel highlights

  • Close to Heavenly Gondola and The Shops at Heavenly Village
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Lake Tahoe Vacation Resort by Diamond Resorts places you within a mile (2 km) of popular attractions like Heavenly Gondola and The Shops at Heavenly Village. This 3.5-star condo resort has 364 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

Each condo is individually decorated and features a kitchenette with a refrigerator and a microwave. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a coffee maker, free local calls, and a safe. Weekly housekeeping is available.


Property features

Lake Tahoe Vacation Resort by Diamond Resorts features an indoor pool, an outdoor pool, and a fitness center. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Room options

Standard Room, 2 Bedrooms

King 1 | Sleeps 6

Standard Room, 1 Bedroom

King 1 | Sleeps 4

Condo (Run of House)

Queen 1 | Sleeps 2

Studio, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Lake Tahoe Vacation Resort by Diamond Resorts

Everyone (24) Couples (30) Family (47) Friends (8) Other (5)
4
Everyone

By on Jun 19, 2019

Review comment responded on Jun 19, 2019

We appreciate you staying with us.

4
Everyone

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

Thank you for the review, we appreciate your feedback.

3
Families Business Business Travelers

Everything was great except the internet. You won’t be able to do any work here. It can take up to a minute just to load a page. And you won’t be able to upload or download any large files. The internet is too slow. I even tried using the hotels own business computers and I had the same problem.

By on May 29, 2019

Review comment responded on Jun 3, 2019

We apologize for the inconvenience of the internet. Thank you for you feed-back.

5
Partner Couples

Great stay, would definitely stay again! Perfect location. Only complaint was that their onsite parking is limited and the last night we arrived, the lot was full and valet was full.

By , from San Diego on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your feed-back. We hope you return soon.

2
Everyone

By on May 4, 2019

Review comment responded on May 6, 2019

Thank you for your review, we appreciate the feedback. Is there anything else that we can do for you?

2
Families Family with small children

We stayed for 4 nights (4/21-4/25). We did not use any resort services but pool/spa area (and parking). When we came on 4/21 we could not even use the indoor pool/spa/sauna because as soon as we got in we got eye irritation due to high level of chlorine in the air. So, we only used outdoor spa, which was inconvenient. On 4/22 indoor pool/spa were OK-ish (but chlorine level was still higher than normal). On 4/23 we used indoor pool and spa for 30 min because outdoor spa was full. But chlorine level in the air was as high as on 4/21. I went to reception desk as we started to use pool and notified about high chlorine level and they called some maintenance guy (it was ~ 8pm). The guy came and basically did nothing (just checked something). My whole family got chlorine poisoning. We had eye, nose, throat irritation and was coughing whole night. So, we could not sleep. So, first thing next morning (on 4/24) I went to store to buy milk, because (as I was advised by nurse) it helps to get rid of chlorine poisoning [and it actually helped]. I also notified reception desk (approximately at 7:30am) about pool/spa condition and that we got chlorine poisoning. So, resort closed pool/spa area on 4/24 till 8:30pm. So, we were waiting till 8:30pm to use it. And it was OK at that time. Bottom line: the only resort service (beside parking) we used (pool/spa) either was not working or not working properly. And resort charged resort fee + tax for such service. I don't recommend this resort.

By , from Castro Valley, CA on Apr 26, 2019

Review comment responded on May 3, 2019

Please give us a call directly at the resort & request to speak to management so that we can attempt to rectify the situation, thank you!

2
Everyone

Woken up at 8am by housekeeping on check out date. Also, bought a gatorade at the gift shop and the expiration date was almost 1.5 years ago.

By on Apr 22, 2019

Review comment responded on May 4, 2019

Good Afternoon, Thank you for your review, I am sorry to hear that you experienced these issues. We will make sure that housekeeping and the gift shop are made aware so they can address accordingly. We really appreciate the feedback. Is there anything else that we can do for you?

5
Friends

No shuttle to the ski resort Most resorts have this service It was $30 per day to get to the mountain less than a mile away

By on Mar 12, 2019

Review comment responded on Mar 16, 2019

Thank you for your comments.

5
Families Friends

Good location close to the lake , heavenly resort , sierra resort where you can do your activities , staff is accommodating , and love thier bed very comfortable!!

By , from Daly city on Feb 4, 2019

Review comment responded on Feb 5, 2019

Thank you for your feed-back. Hope you return soon.

5
Everyone

By on Jan 30, 2019

Review comment responded on Mar 29, 2019

Thank you for the "5"!

Lake Tahoe Vacation Resort by Diamond Resorts

901 Ski Run Blvd, South Lake Tahoe, CA 96150