Was there for 4 days 3 nights. Had a wonderful time there. The hotel was vary nice and the staff is vary friendly. The breakfast was awesome and the kids loved the pool. Will stay there again.
Lovely hotel. The lobby is beautiful with a koi fish and turtle pond. The hotel had complimented breakfast which was delicious. The hotel also has a heated pool!
With the price breakfast was include, but the breakfast was awful, the Heather was automatically off without any heat, the shower was stack
Friendly staff, beautiful place to stay. Location is perfect and not far from the lake.
Cool hotel and free daily breakfast. Clean and quiet. Did not like daily resort fee, seems a bit pricy with that.
The buffet restaurant had the same 3 things every single day for a week, scrambled eggs, bacon and biscuits. When I asked the manager why they won’t change the menu, he didn’t care and yelled, ‘Thank you for your input!’ And walked off. The trash all over was overflowing, and I didn’t see any employee wipe down any rails or elevators. While they had signs all over that they were keeping it clean for Covid. The pool was supposed to be heated but was freezing!
On the night we stayed, the phone system was not working and we have a room that was farthest from the elevators. I have to go down the lobby to let them know I need help in bringing my luggage out...also our room was not throughly cleaned, the floor had some other waste left over from last customer stay..We got married on the same day so we decided to ask to request if we can stay for another night and was turned down because we were told every room was booked.
The property is beautiful and up to date. Our kids loved the pond in the middle, the indoor pool and their queen over queen comfy bunk beds. We all enjoyed the sippers and robes. The entire staff were very pleasing to deal with, very friendly & helpful. The only downside to our stay was that one toilet kept clogging and we had to call several times, they came quickly each time but it was an inconvenience none the less. The accommodations were fitting during the Covid-19 pandemic, we were very pleased with the professionalism and cleanliness of the resort. Very close to the lake and walking distance to the plaza next door & market. We cannot wait to return!
Easy check in, room needs updating, indoor pool needs cleaning, said it is heated but its not. Hotel is in perfect location , close to everything and breakfast is ok
charges I didn't agree for I was charged even after I said not to at check in. Breakfast wasn't free as described and was horrible. Valet was horrible they don't know how to drive. The room was incredibly small compared to others nearby. I rate the hotel a 2 to 3 star max.Possibly might write a review it was that bad.Only good thing is location
I usually stay at one of the casinos next door but decided to spend a little more this time to try out this hotel. Checking in it seemed like a really nice hotel and the lobby was nice. I really like how close it was to heavenly village. We had a suite which was nice and big but the room was surprisingly very outdated. The family room had a pullout sofa that looked about 20 years old and felt like it. The one thing the hotel should provide is a decent bed and it was so uncomfortable. Again the mattress felt really old with worn out springs that provided no support or comfort. I did appreciate that they still provided complimentary breakfast during strict guidelines but it was not worth waiting in line for. The last thing that bugged me was check out was at 11 so my family started packing around 8:30 am and at 9am the maid just opens our door and walks in. Seeing my family packing she apologizes and says she will come back later. At 10 am another maid opens the door and walked right in again. I explained we would be out in about 5 min and again they apologized. I understand that it probably takes longer to fully clean and sanitize the rooms which is great but it would have been nice if someone knocked on the door first before coming in. My family comes to Tahoe several times throughout the year and probably won’t come back to this place.
Our stay here was AWESOME!!!! My sister, nieces, nephew and I stayed here because we couldn't find a Camp ground. We enjoyed this hotel WAY better. The only thing that sucked was because of the stupid covid crap the hot tub was closed and we had to wait in a long line to get our awesome breakfast. The staff were amazingly helpful and nice. The only real bad thing I can say about our stay was that it had to come to an end.
Close to everything ! Staff was nice and rooms were well kept
Lake Tahoe Resort Hotel is adjacent to popular attractions such as Heavenly Gondola and The Shops at Heavenly Village. This 400-room, 3.5-star resort has an indoor pool along with free in-room WiFi and a fitness center.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Enjoy a bite to eat at the resort's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
The 400 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
At Lake Tahoe Resort Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 27.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, express check-out, and free newspapers.
Was there for 4 days 3 nights. Had a wonderful time there. The hotel was vary nice and the staff is vary friendly. The breakfast was awesome and the kids loved the pool. Will stay there again.
Lovely hotel. The lobby is beautiful with a koi fish and turtle pond. The hotel had complimented breakfast which was delicious. The hotel also has a heated pool!
With the price breakfast was include, but the breakfast was awful, the Heather was automatically off without any heat, the shower was stack
Friendly staff, beautiful place to stay. Location is perfect and not far from the lake.
Cool hotel and free daily breakfast. Clean and quiet. Did not like daily resort fee, seems a bit pricy with that.
The buffet restaurant had the same 3 things every single day for a week, scrambled eggs, bacon and biscuits. When I asked the manager why they won’t change the menu, he didn’t care and yelled, ‘Thank you for your input!’ And walked off. The trash all over was overflowing, and I didn’t see any employee wipe down any rails or elevators. While they had signs all over that they were keeping it clean for Covid. The pool was supposed to be heated but was freezing!
