Paper thin walls. We could hear conversations in the next room - every word. The baby next door was crying at 3am and woke up my entire family. Next morning the same baby was jumping on the bed and screaming and It felt as if they were in our room. There’s no sound insulation whatsoever. I didn’t sleep more than 2 hours. The property doesn’t have an on-site parking except for valet ($29 per night). They charge $40 resort fee per day. Buffet Breakfast (not included) is the quality of motel 6 but $17 per adult. Overall beautiful hotel but we won’t be back for the reasons I mentioned.
The property is old and outdated, limited parking, rooms had broken or missing, phone, iron and refrigerator. The windows were covered in plastic couldn’t even see out of them. They couldn’t locate my valet vehicle ignored my two requests for someone to find it and finally delivered it 45 minutes later.
The staff were helpful and accommodating. The hotel is in need of a serious facelift. The carpet and walls were dingy with stains and wear and tear. We arrived in Aug and the hotel was mostly empty. It felt so strange walking around and seeing no one.
Friendly staff and fast check-in… The location is perfect, is right in the middle of everything so that’s awesome. The rooms are very outdated, definitely need new furniture everything looked like it’s from the 70s and it had stains, the bed mattress felt like it was falling apart so uncomfortable. We stayed there 3 night 4 days and they never had house keeping go clean or pick up the trash. They only had valet parking for $29.
Very dated hotel, desperate need of renovation. Lot of policies changed, but not well advertised (breakfast used to be included into the rate, not any more).
Room was really comfortable, clean. It’s excellent for vacations Also hotel is located in excellent area.
Great beautiful place!!!
Nice sized room.
The good: I really like the location of this hotel, close to shopping and restaurants. Nice to just pull in and not need your car during your stay. Enjoyed the free breakfast and the on site restaurant has great food. The bad: This place could use an updating and more dining options. We were there over Christmas, so the nightly prices were higher. Overall: I would recommend and stay here again.
We are happy staying here specially our kids
Very good
Great location in South Lake Tahoe by heavenly lift. Shopping and casinos nearby. Hotel was nice but not the best Managment
Lake Tahoe Resort Hotel places you within 2 miles (3 km) of popular sights like Casino at Harrah's Lake Tahoe and Hard Rock Hotel & Casino Lake Tahoe. This 400-room, 3.5-star resort has an indoor pool along with free in-room WiFi and a gym.
This resort is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
At Lake Tahoe Resort Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 29.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Paper thin walls. We could hear conversations in the next room - every word. The baby next door was crying at 3am and woke up my entire family. Next morning the same baby was jumping on the bed and screaming and It felt as if they were in our room. There’s no sound insulation whatsoever. I didn’t sleep more than 2 hours. The property doesn’t have an on-site parking except for valet ($29 per night). They charge $40 resort fee per day. Buffet Breakfast (not included) is the quality of motel 6 but $17 per adult. Overall beautiful hotel but we won’t be back for the reasons I mentioned.
The property is old and outdated, limited parking, rooms had broken or missing, phone, iron and refrigerator. The windows were covered in plastic couldn’t even see out of them. They couldn’t locate my valet vehicle ignored my two requests for someone to find it and finally delivered it 45 minutes later.
Dear Michael,Thank you for sharing your comments with us. We are sorry to hear about your concerns regarding our accommodations, and our maintenance team will be notified about these matters. In addition, we are sorry if you encountered any issues with our valet service. That said, thank you for allowing us to make amends by comping a night of your stay with us. The last thing we want to do is leave you with a poor impression of our hospitality.
The staff were helpful and accommodating. The hotel is in need of a serious facelift. The carpet and walls were dingy with stains and wear and tear. We arrived in Aug and the hotel was mostly empty. It felt so strange walking around and seeing no one.
Dear Kristin,Thank you for sharing feedback about your recent stay at our resort. While we're glad you enjoyed our helpful and accommodating staff, we're sorry you were disappointed with several aspects of our facility. Your comments are important to us, and we will use them as we continually work to improve our guests' experience. Given another opportunity, we hope we could host you for the visit you expected.
Friendly staff and fast check-in… The location is perfect, is right in the middle of everything so that’s awesome. The rooms are very outdated, definitely need new furniture everything looked like it’s from the 70s and it had stains, the bed mattress felt like it was falling apart so uncomfortable. We stayed there 3 night 4 days and they never had house keeping go clean or pick up the trash. They only had valet parking for $29.
Dear Carolina, We value your feedback and the time you've taken to share. While we're excited that our friendly team and convenient location were a highlight of your stay, we are distressed that the same cannot be said about our accommodations and housekeeping. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to serve you and change your perceptions.
Very dated hotel, desperate need of renovation. Lot of policies changed, but not well advertised (breakfast used to be included into the rate, not any more).
Dear Roman, Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out. Your experience is not one we're proud to read about, as we know we are capable of much better. Rest assured, your input is essential to us and will be shared with the respective teams as we ensure immediate improvement. In the future, we hope you consider giving us another chance to impress you.
Room was really comfortable, clean. It’s excellent for vacations Also hotel is located in excellent area.
Dear Ruben, Your positive review of Lake Tahoe Resort Hotel is truly appreciated! We're delighted that our clean, comfortable accommodations and fantastic location made our property an excellent vacation destination for you. Many thanks for your kind compliments and we hope you'll visit us again!
Great beautiful place!!!
Dear Edward, It was a delight to host you during your recent visit! We appreciate you taking the time to provide us with a review, and are thrilled to hear you enjoyed your time at our hotel and had a nice stay. Thank you for trusting Lake Tahoe Resort Hotel for your lodging needs. We hope to see you again soon!
Dear Valerie, We are very disappointed to learn that your stay failed to please you. In the future, never hesitate to let us know about any noise issues you may be dealing with, as we are always willing to help in any way we can. That said, we mention our valet and breakfast fees online so that guests are aware before making a reservation; we apologize for any confusion. Thank you for sharing your thoughts, and we hope you'll revisit us so we can change your perception of our hotel.