3 Peaks Resort & Beach Club

We had issues with the room. The front desk person said things would be fixed but forgot engineering was at lunch. Then, when he could not complete the projects he left no note. Complained the next day with the same result. Front desk said if we wanted to speak to the GM call back and they would transfer. We called back, got transferred and was sent to the GM cell phone voicemail. Left a message and received NO call back. Called the front desk again and they said that the GM was on vacation. Well why did you suggest a transfer to speak to the GM when you knew they were on vacation!! Nothing resolved and no compensation. Not even an apology. I do not recommend this property. Stay somewhere else when in Tahoe.

By John on Apr 9, 2018

Remodeled rooms are nice. Drafty room in winter from sliding doors. Heater very loud and not very controllable. Check in was a very mechanical process.

By a verified traveler on Feb 24, 2018

All of the front staff are very nice and attentive to help. mattress is nice medium firm which allowed us to sleep great. Hot tub spa was fun. Overall, great hotel, will love to come back in the future! only downside, The cleaning crew can do better on cleanliness. The room floor looked ok but had a shirt tag in 1 of the bedrooms and my kids found a boucy ball somewhere.

By Angel, from san francisco, CA on Feb 12, 2018

Very comfortable and clean room. Close to good restaurants and skiing. Highly recommend the suite.

By a verified traveler on Feb 8, 2018

My friend and I stayed Wed. through Friday at the end of January. It´s been a dry snow season, but we enjoyed our two-night stay to relax. Our trip´s main goal was to take her old dog out to the snow. He is an old dog, and she wanted him to enjoy a snow trip while he was still able. We took a nice hike out into the Van Sickle bi-state park, a dog-friendly trail. It is a very easy hike, with some trails leading up to vista points with amazing views of the Lake, and giant boulders to climb on. There was snow on the trail, and the sun was out, so it was icy and slippery. Our room was more spacious than expected, and we had a recently renovated double double room with new mattresses on the first floor. Overall, a great deal and great quality. The walls are thin, so if you do book, I´d suggest asking for a room on the second floor, unless you have a dog. I guess first floor are the pet-friendly rooms. Our bathroom was very nice, but narrow. I liked that the sink was located outside the bathroom, and had a bottom rack for our boots. Great use of shelving to create storage in a small space! Room was ideal for two people and a dog max. Our room´s heater worked very well. Our room had a small coffee maker, hair dryer, safe, mini fridge.The flat screen tv was also nice. There is a nice double-tiered hot tub included on premises. The pool was closed for the Winter season. Friendly staff, walking distance to the Lake. I would come back and on the weekdays when it is not so crowded.

By THUY, from San Francisco on Feb 4, 2018

Under construction. Hotel placed us next door to a room under construction. Checked in at 6pm construction went on well past 9pm. We asked to be moved and that was an unexpected hassle. This is also a pet friendly hotel. We were asked to sign a document and agree to pay a $300 fee if anyone complained about barking, etc. So for safety we took our pet everywhere we went. I do not trust that these folks do honest business. Will never stay again. It was because we booked with orbits that we got the worst room possible the girl at the front desk confirmed. Stay away from this orooerty.

By dan, from modesto ca on Feb 4, 2018

Hotel staff was rude and short. There is not enough parking. The room was nice, except there was a fair bit of noise from adjacent rooms.

By a verified traveler on Jan 12, 2018

It is located about 2 blocks from lots of shops and eating places so we were able to walk most anywhere we wanted to go. The staff was friendly and very helpful with all our questions about where to go and what to do. Room was awesome and we didn’t want to get out of the bed it was so comfortable!!!!!

By Andy, from Kansas City on Jan 10, 2018

We have stayed at most of the hotels in the area. Typically at this price point they are pretty bad but we spend more time on the mountain...so who cares. BUT this hotel was very clean, updated, superb location and lots of room for the money. Full kitchen, comfy bedding, and safe. Will stay here again for sure.

By jenn, from sac on Dec 9, 2017

Our last stay with 3 Peaks Resort. Room was clean, Floor on the pool side room 207 becareful, walking by sliding door, seems they need to work on the wood flooring. Bed was comfy, I am just tired of NOT enough parking. We left one night early.... Disappointed on how I was told to park else where. Really? Visitors in my opinion should park else where. NO one should have to leave their vehicles parked on the street. More rooms than parking spots. Rooms are decent, when you ask for room service they should clean your room, I requested towels which we received however, our old sheets and not vacumne, No decent channels of tv or premium channels. Next time we will find another place. we arrived at 330pm yes check in at 4.. others where getting in... we were told by a snotty young lady it will be a while give me your number. No sooner as we drive down the road they call. Sounds petty, BUT we are tired of it. Always this way.. 3rd time staying wasn't a charm for us.

By MARY, from Soulsbyville, CA on Oct 21, 2017